Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more
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I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for... See more
Company replied
Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more
Company replied
As per usual, service was first class. Making changes was no problem to them, all booked within 15 minutes. Out go to for all our holidays.
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 High Street, PH1 5TJ, Perth, United Kingdom
- 01738658033
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Great service from the staff
Great service from the staff, looked for the best deal,and managed to book where we wanted to go

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
great service
All very simple and straightforward, knowledgeable staff made everything easy.

Reply from Hays Travel - Perth
We have always used Hays Travel Perth…
We have always used Hays Travel Perth for booking our Cruise Holidays the staff are always friendly and welcoming they always provided us with a stress free vacation. I would always recommend Hays Perth.

Reply from Hays Travel - Perth
We always use Hays Travel for all our…
We always use Hays Travel for all our holidays and it's been mainly down to Jackie as over the years she has sent us on some fantastic holidays and we have never been disappointed.... 😎😁
Thanks Jackie XX

Reply from Hays Travel - Perth
Always book thru Hays Perth
Always book thru Hays Perth, never once had a bad experience
,thank you

Reply from Hays Travel - Perth
The experience is always 5 star.
The experience is always 5 star.
Jackie is always very helpful when we require a holiday, gets us what we want. Would not book with anyone else.

Reply from Hays Travel - Perth
Excellent Customer Service...
Excellent Customer Service.... checked all options to see that we were getting the best deal

Reply from Hays Travel - Perth
Friendly staff
Friendly staff, did not feel rushed and time taken to go through what we were looking for , and booked our holiday, would recommend the Perth branch to friends and will be back in the future to book our next holiday.

Reply from Hays Travel - Perth
Janet was very helpful in booking our…
Janet was very helpful in booking our cruise. Very pleasant, informative, took time to answer all our questions. Very happy with the booking process.

Reply from Hays Travel - Perth
Friendly helpful staff and efficient…
Friendly helpful staff and efficient service. Thanks

Reply from Hays Travel - Perth
Always a great experience
Always a great experience. Have booked many holidays with hays .
Very efficient and friendly.
Lilly was our agent.and was great.
We got exactly what we wanted.

Reply from Hays Travel - Perth
Excellent Service.
This is the fourth holiday we have booked through Hays in Perth, over the last two years. We don't go anywhere else. The staff are excellent, & very knowledgeable. The booking process & on the holiday, we haven't had any problems. Keep up the great work.
Thanks Gordon.

Reply from Hays Travel - Perth
Comfortable atmosphere and Jenny plus…
Comfortable atmosphere and Jenny plus other staff were knowledgeable ans open.

Reply from Hays Travel - Perth
5 Star Service Again
Jackie did our booking this time, but all the staff are familiar with our preferences, from the destination, to the accommodation and the airlines we will Not Fly with.
So, it was a smooth booking process, that was concluded very quickly as the girls are so used to us.
We would not go past Jackie and her team. Even though it is Tui accommodation we prefer, we book through Jackie and team, rather than the Tui agent in Perth. It is the familiarity of dealing with trusted staff we prefer

Reply from Hays Travel - Perth
Excellent service as usual
Excellent service as usual . Phoned and spoke to Jackie and was booked for my holiday very quickly . Great feedback about my chosen hotel . I know I can go on my holiday confidently knowing Hays Travel will be there for me .

Reply from Hays Travel - Perth
All staff are very pleasant
All staff are very pleasant, and Janet - who we dealt with mainly, was excellent.
Her personal touch was impressive and appreciated.
Great job.

Reply from Hays Travel - Perth
Holiday booked for Sri Lanka.…
I received excellent service again at my local Hays travel shop.The agent was friendly,professional and very helpful. She went though a few options and was able to select a great holiday.
I am delighted with the service I received here and would thoroughly recommend this company.

Reply from Hays Travel - Perth
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