Hays Travel - Perth Reviews 

1,226
TrustScore 5 out of 5

4.9

65 High Street, PH1 5TJ Perth, GB


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Rated 5 out of 5 stars

Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more

Rated 5 out of 5 stars

I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for... See more

Company replied

Rated 5 out of 5 stars

Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more

Company replied

Rated 5 out of 5 stars

As per usual, service was first class. Making changes was no problem to them, all booked within 15 minutes. Out go to for all our holidays.


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 65 High Street, PH1 5TJ, Perth, United Kingdom

  • 01738658033

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,226)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Jackie welcomed me into the branch and…

Jackie welcomed me into the branch and asked all the relevant questions to assist me in finding the right type of holiday for my dates and budget. Jackie provided in-depth knowledge and detail to all my many questions along with her own knowledge of the area I wanted to visit. I am now excited to go on holiday having only taken an hour to go fully through all the details and confirm a booking. Thanks Hays Travel Perth and Jackie.

9 June 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you for writing a review on the service received from Jackie. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

We have booked many foreign holidays at…

We have booked many foreign holidays at Hays and have always been pleased with the help and the service we have received there. The staff are knowledgeable and keen to book exactly the holiday we are looking for. Jenna made a real effort to book the hotel we wanted although that wasn’t straightforward. We have no complaints whatsoever and are always keen to recommend Hays in Perth.

10 June 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Again a very pleasant experience at…

Again a very pleasant experience at Hayes Perth. Jacqui as always has been so patient and knowledgeable on our needs and requests and our booking experience was so smooth and pleasurable. Wouldn’t go anywhere else.

6 June 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave a review on the service you received. I am so pleased we managed to get you all booked up!

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Our Hays visit

A very pleasant time booking our holiday, and Katie was very helpful in getting the best deal.

5 June 2026
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Reply from Hays Travel - Perth

Thank you for writing a review of the service received from Katie. I will ensure that your positive comments are passed on to her.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Thank you Hays Travel for all the staff…

Thank you Hays Travel for all the staff being friendly & very helpful, wouldn’t go to anyone else
L. Gillon

2 June 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

It was Janet

It was Janet , she was very interested in giving a great service,she under stood that you were paying a lot of money for a holiday.Janet was not put out looking for the exact holiday for my needs and answer a lot of questions on things related to my holiday.I would certainly go back to her again.

29 May 2026
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Reply from Hays Travel - Perth

Thank you for writing a review of the service received from Janet, I will ensure your positive comments and passed on to her.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful, courteous and efficient

30 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 4 out of 5 stars

Welcoming

Janet and Jenna were very helpful with our booking😀👍

29 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Rome in Feb 27

Suzana ( I hope I spelt her name correctly) was welcoming friendly and professional and was able to go through the booking for me fairly straightforwardly. There was a bit of a mismatch between the Hays package and Jet2 (to do with transfer costs I think) but she sorted it out.
I would use Hays again

22 May 2026
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Reply from Hays Travel - Perth

Thank you for writing a review on the service received from Zuzana. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Really nice staff plus the confidence…

Really nice staff plus the confidence of knowing we're booking a 100% guaranteed trip with back up if required.

20 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Asked for agent to do some research and…

Asked for agent to do some research and she carried it out very quickly supplying options.

25 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

My great experience was due to the…

My great experience was due to the friendly professional service received from Jenna.

26 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you for writing a review on the service received from Jenna. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

This is the first time I have used Hays…

This is the first time I have used Hays Travel and was assisted by a young lady called Laura. She went above and beyond to help me book my holiday. It was a successful trip and enjoyable too. Highly recommend Hays.

17 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Customer service is just first class.

Customer service is just first class.

Jackie was really excellent and made booking our short holiday to Jersey so easy.

24 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

10 of 10

Truly excellent as always. The staff know us so well from many years of repeat business and are most friendly, helpful and patient in checking out all options for the customer. A real pleasure to deal with on all levels.

23 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback, it is always lovely to see you both.

Kindest Regards

Jackie xx

Rated 5 out of 5 stars

I'ts all about the people.

In a word, staff.
Whether on the 'phone, in store or by e-mail we always get treated very well.
Janet, in particular this time, was absolutely first class. She does all the thinking for us and works with us to deliver a happy holiday experience.
Well done again, and thank you.

22 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

The agent was excellent found us lovely…

The agent was excellent found us lovely holiday and was very patient with our time to make up our minds

5 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.

Kindest Regards
Katie
Assistant Manager

Rated 5 out of 5 stars

Great service at Hays Travel

Laura was knowledgeable, keen to help and friendly. She spent time finding us the perfect holiday, and took the stress out of it, helping us find flight times, hotel and board basis to suit. Thank you!

11 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you for writing a review on the service received from Laura. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Was very happy with service received

Was very happy with service received
It was very relaxing looking at options well done Hays Travel

4 April 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards
Katie
Assistant Manager

Rated 5 out of 5 stars

Nothing is too much trouble for any of…

Nothing is too much trouble for any of the Hays team in their Perth store. The friendliest, helpful and knowledgeable staff. The only travel agent we'll use. Shout out to Zuzana!

11 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments. I will ensure your positive comments are passed on to Zuzana.

Kindest Regards

Katie
Assistant Manager

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