Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more
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I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for... See more
Company replied
Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more
Company replied
As per usual, service was first class. Making changes was no problem to them, all booked within 15 minutes. Out go to for all our holidays.
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 High Street, PH1 5TJ, Perth, United Kingdom
- 01738658033
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Nothing is too much trouble for any of…
Nothing is too much trouble for any of the Hays team in their Perth store. The friendliest, helpful and knowledgeable staff. The only travel agent we'll use. Shout out to Zuzana!

Reply from Hays Travel - Perth
Booking flights so easy with Hays
Lily was absolutely fantastic from start to finish. Very friendly lady.

Reply from Hays Travel - Perth
Happy to help
As always, staff happy to help with our enquiries, always ring back when needed and help us plan our trip .

Reply from Hays Travel - Perth
Suzanna made finding a holiday for me…
Suzanna made finding a holiday for me easier than I thought,considering I really didnt know where I'd like to go ! Thank you.

Reply from Hays Travel - Perth
Always an absolute pleasure …Katie is…
Always an absolute pleasure …Katie is wonderful as are all the team in Perth.
It’s so comforting to know that you are in such safe hands with all that’s going on in the world.

Reply from Hays Travel - Perth
Janet in the Perth branch of Hay’s…
Janet in the Perth branch of Hay’s Travel was very pleasant, helpful and very very patient with us as we deliberated over our holiday destination and accommodation . I have had experience with this company before and have been very satisfied with the service

Reply from Hays Travel - Perth
Jackie very helpful and friendly ,great…
Jackie very helpful and friendly ,great knowledge on cruises we were interested in .

Reply from Hays Travel - Perth
5 star experience
Jackie gave excellent service in store as we were looking to book our first cruise. She provided comparisons between different available packages and didn’t pressure us to make a decision. Also told us about extras we can organise further down the line as we have booked so far in advance. Always a pleasure dealing with the girls in Perth, even had a coffee and cookie while booking!

Reply from Hays Travel - Perth
Great service
Great service. Staff professional, knowledgeable, very helpful and thoughtful.

Reply from Hays Travel - Perth
Laura was patient and helpful when…
Laura was patient and helpful when organising the Emirates flights. Katie had also provided choices. Flights all booked.

Reply from Hays Travel - Perth
I am always made welcome when i visit A T Mays
I am always made welcome when i visit A T MAYS . I find they always manage to get my holiday cruise at the right price.

Reply from Hays Travel - Perth
Janet was really professional
Janet was really professional, friendly and patient during our meeting. With her wealth of experience, she easily made the process very clear, and made a couple of suggestions for making my trip easier, which was a great benefit for me.

Reply from Hays Travel - Perth
Jenna was extremely helpful
Jenna was extremely helpful. We had a strict budget and specific location in mind. Jenna found us a package that fit both requirements. We booked and paid immediately.
Hays Perth always comes through I would always go there first for a package holiday.

Reply from Hays Travel - Perth
Thought we'd really challenged her!
Thought we'd really challenged her!
As usual, I asked Jackie to provide some options for a possible October holiday. I'm quite specific about my requirements:adults only, five star service, food that merits rave reviews and a fabulous room! This time my holiday mate had suggested a budget even I thought crazily low. I expected Jackie to say no dice. She, however, came back with several options and I booked the first one immediately as it met the brief. So happy to be dealing with such an amazing travel agent.

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
You open the door to a warm welcoming…
You open the door to a warm welcoming environment.Jackie the manager and her team are friendly,knowledgeable professional and make everything from looking to booking with ease.

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
Excellent service from start to finish
Excellent service from start to finish. Thanks to Jackie 👍

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
All wonderful staff in the shop who…
All wonderful staff in the shop who made booking our holiday effortles and stress free :) Everything went very smoothly from start to finish! I reccomend Hays very highly and will be booking all our holidays through them in future 👌

Reply from Hays Travel - Perth
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