The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... See more
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We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... See more
We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... See more
Company replied
We saw skyi and she was absolutely amazing she helped us with everything we needed to know and needed to book she made sure we had a brilliant holiday to go on and we will be back in to see her again... See more
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Dolphin Centre, BH15 1SR, Poole, United Kingdom
- 01202 672992
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We always use Hays for any holidays and…
We always use Hays for any holidays and see Julie to arrange everything so professional polite

Reply from Hays Travel - Poole
Usual highly professional advice as…
Usual highly professional advice as usual. Cruise booked and ready to go next month. I would always use Hays Travel.

Reply from Hays Travel - Poole
Skye attended to me at Poole and could…
Skye attended to me at Poole and could not have been more helpful. I am an OAP and gave her a few problems which she sorted out without any fuss or bother. Well done.

Reply from Hays Travel - Poole
Steve the manager at the Poole branch…
Steve the manager at the Poole branch of Hays was extremely helpful in helping us choose a cruise explaining all our different options he made us feel comfortable and at ease.
In general it was quite a pleasant experience.

Reply from Hays Travel - Poole

Reply from Hays Travel - Poole
Four nights in Krakow
Myself and two friends decided we wanted to have a short break away in Krakow next year. We spoke with our go to friend Julie in Hays Poole and as usual she went above and beyond for us and we now have a fully booked 4 night holiday in March next year

Reply from Hays Travel - Poole
Found a Holiday online,I called Hays…
Found a Holiday online,I called Hays in Poole and spoke to Tom who sorted it all out for us, all booked, and deposit taken over the phone,
Always great service

Reply from Hays Travel - Poole
Cruise
Steve sorted out my holiday for October and my travel insurance, he was very good friendly person thank you so much

Reply from Hays Travel - Poole

Reply from Hays Travel - Poole
Great service
We dealt with George who was very professional and friendly and got us the holiday we wanted at the price we wanted to pay, this is the 2nd time we have been helped by George.

Reply from Hays Travel - Poole
Full knowledge of the holiday…
Full knowledge of the holiday destination we chose and a complete understanding of our requirements. That's a recipe for a good service!

Reply from Hays Travel - Poole
Great service as usual would never go…
Great service as usual would never go anywhere else, staff are excellent

Reply from Hays Travel - Poole
My requirements were listened to and…
My requirements were listened to and subsequently we booked by both Skye and Stephen

Reply from Hays Travel - Poole
Holiday for 2027 all sorted
We intended to discuss ideas and throw around suggestions for a holiday departing from Bournemouth. One thing led to another and the lovely lady Skye booked us exactly the holiday we were after, including extras we asked for. She was helpful and had lots of advice. Crete here we come!

Reply from Hays Travel - Poole
Always book through Hays Poole
Always book through Hays Poole - exceptional service and there if needed

Reply from Hays Travel - Poole
Friendly and efficient staff
We have been going to Hayes travel for years , we have always found the staff friendly and efficient, this booking was no exception, Julie is extremely knowledgeable and nothing is too much trouble in finding you the perfect holiday, in this instance it was a cruise.

Reply from Hays Travel - Poole

Reply from Hays Travel - Poole
Thank you Steve
Steve was very patient and helpful. Managed to find a a great deal on a short cruise. Normally I’m a Cunard only cruiser but I was tempted to try FredOlsen after Steve’s hard work. 🤞it will be as good as I hope. Watch this space. Helen Hibbert.

Reply from Hays Travel - Poole
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