Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... See more
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Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
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Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... See more
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Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1k reviews
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Had great service from Sam...helped to…
Had great service from Sam...helped to organize everything professionally.
21 July 2026
Reply from Hays Travel - Rayleigh
Anthony,
Thank you for your fantastic feedback! We are so pleased to hear that our team member was able to assist you and organize everything you needed.
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday. I hope you have a great time!!!
Kind Regards Donna :)
Helen is Very helpful and informative
Helen was so helpful, looking and comparing hotels and amenities
18 July 2026
Reply from Hays Travel - Rayleigh
Hi Ann
Thank you for the lovely review
Regards Helen :)
Hays Travel
Hays Travel, Rayleigh where you always receive a warm welcome. The staff are friendly, informative and are always willing to help with any concerns.
19 July 2026
Reply from Hays Travel - Rayleigh
Thankyou for your kind 5* review, it is always a pleasure to booking your holidays. Nice to see you again - Holly :)
Helpful
We made our booking through hays travel Rayleigh with Cory ann and she was amazing! Very polite and helpful.
12 July 2026
Reply from Hays Travel - Rayleigh
Joanne,
Thank you for your wonderful feedback! We are so pleased to hear that I provided such a polite and helpful experience. We truly appreciate your kind words.
Kind Regards
Coryann
Hays Travel
Very friendly and helpful
Very friendly and helpful. Getting me the break away that I want.
17 July 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure booking your break. Many Thanks Donna :)
Helpful and friendly
Very helpful and friendly staff. Answered all our questions and booked us the holiday we required
16 July 2026
Reply from Hays Travel - Rayleigh
Gillian,
Thank you so much for your wonderful feedback! We are delighted to hear that I was helpful and friendly, and that we could book the perfect holiday for you.
Kind Regards
Sasha
Hays Travel
Being older we need a bit of help…
Being older we need a bit of help sorting out holidays.I phoned one company they couldn't be bothered to help us.A friend recommended Hays.They were so helpful and kind .We will definitely be using them again if we book a holiday
Val
16 July 2026
Reply from Hays Travel - Rayleigh
Thank you for your wonderful feedback. We are so pleased to hear that I was able to provide you with helpful and kind assistance in planning your holiday. We look forward to helping you again in the future!
Kind Regards
Coryann
Hays Travel
Reply from Hays Travel - Rayleigh
Thank you for your kind & positive review, Sasha :)
Reply from Hays Travel - Rayleigh
Thank you, hope you have a Legendary time :-) Regards David
Once again "Sam" does us proud!
Once again Sam, at Hay's sorted out our double booking for 4 people from 2 different airports with the same arrival and departure dates.
It was Painless, she is so helpful, we just did the whole deal over the phone. She always goes the extra mile and even checks us in. Fantastic service.
its always very much appreciated.
15 July 2026
Reply from Hays Travel - Rayleigh
Mel,
Thank you so much for your wonderful feedback! We are so pleased to hear that Sam made arranging your travel so easy and that you always have such a positive experience with us. We truly appreciate your loyalty and look forward to assisting you with future bookings.
Kind Regards
Hays Travel Rayleigh
Reply from Hays Travel - Rayleigh
Thank you for the kind 5* review, it is always a pleasure :) - Holly
We were very impressed with David and…
We were very impressed with David and the other members of staff who helped with our holidays Very knowledgeable and extremely helpful
We have no hesitation of recommending Rayleigh office
9 July 2026
Reply from Hays Travel - Rayleigh
Thank You Barry - It was a pleasure meeting both of you :-) Regards David
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your cruise. I hope you have a lovely time. Many Thanks Donna :)
Donna was so good,we trust hays all the…
Donna was so good,we trust hays all the staff we have dealt with over the years have always come up excellent
7 July 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday again and Thank you so much for coming back to Hays. We appreciate you booking with us and I hope you have a lovely holiday. Many Thanks Donna :)
Friendly and very helpful staff
Friendly and very helpful staff. Helen was amazing and found us the right holiday at short notice. Found the right deal. Fantastic customer service
5 July 2026
Reply from Hays Travel - Rayleigh
Hi Jason and Sharon thanks so much for your kind review Kind regards Helen :)
Good as ever
Sam was as good as ever, listened to what we wanted and we came away with our ideal holiday booked.
5 July 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. We hope you have a lovely time.
Many Thanks Hays Travel Rayleigh :)
Brilliant service from David again at…
Brilliant service from David again at your Rayleigh branch. Three holidays booked with him now within a year
27 June 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. We hope you have a lovely time.
Many Thanks Hays Travel Rayleigh :)
Staff extremely helpful and f
Staff extremely helpful and friendly, will recommend Hays to family and friends.
26 June 2026
Reply from Hays Travel - Rayleigh
Hi Dianne,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and friendly, and we appreciate you recommending us to others.
Kind Regards
Hays Travel
Lovely Zoe
Zoe, so absolutely helpful, nothing was too much trouble, explained it all to us, as this is our first cruise, with a party of 8.
First time using hays travel agents, wasn’t disappointed.
30 June 2026
Reply from Hays Travel - Rayleigh
Jackie
Thank you for your wonderful feedback! I am so pleased to hear that our team made your booking experience excellent, especially for your first cruise with a large party. We appreciate your kind words.
Zoe
Kind Regards
Hays Travel
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