Hays Travel - Redditch Reviews 

Staff professional, polite and go the extra mile

Ricardo and lexie were very helpful in sorting our holiday and we are know looking forward to our holiday to egypt to the magical sharks bay resort thank you so much 💗

Neamph ? Not sure how to spell her name was very welcoming & helpful. I was very happy with the choices & advice.
Rico make me a coffee whilst I was there too.

Counting down to our holiday in 3 weeks time.

Kind regards
Janet Winspur.

We have another holiday booked in June to Bali.

Friendly, informed, patient staff. Hayley helped me to find and book a lovely family holiday in Croatia.

We were made to feel welcome and nothing was too much trouble to find exactly what we were looking for

Becky was so professional and helpful she explained everything and asked if I had any questions exceptional customer service. Thank you

Staff always helpful nothing too much trouble always get good service

Excellent service with great insight and information. Nothing was too much trouble from the staff who were very helpful and made our booking so much easier with peace of mind.

Friendly and helpful. The team member listened to us and found what we were looking for.

I told Ben what we required and he sorted it quickly . We are looking forward to our holiday

Ricardo was really warm, friendly and helped us book our cruise to the Norwegian fjords. The system was down down but Ricardo called through and got everything booked for us. This was the second booking with Ricardo and highly recommended him. Thank you. Only suggestion would make is that it is very loud and some privacy screens to reduce noise would make it easier on staff and customers to hear better.

We were very pleased with our booking experience, the gentleman who assisted us was very helpful. This will be our first cruise and he talked us through the whole process making sure that our preferences were met and answered all our questions very thoroughly.

They did everything for you very professional explained everything about the holiday.

Well another visit to our Redditch Shop. Always greeted by friendly staff and Caitlin is always so very good and professional when booking our holidays.
So thank you Caitlin and all the staff at our Hays Travel.

Hays Redditch is excellent. Nothing was too much trouble on our visit (Tuesday 3rd February “26”) to book a cruise . The young lady was superb,(sorry forgot her name ) regardless all the staff there are excellent .

Made the booking experience very easy. Very professional and friendly service!!

I have used Hays for all my holiday bookings. The Redditch branch,especially Georgia, knows what a single pensioner aged 86 needs & her advise is very important in making the right choice of holiday. Because of the extra mile they go I have had the best holidays.

We would like to send a huge thank you to Hays Redditch branch manager Hayley Hughes for making our recent P and O transatlantic cruise booking so easy. Hayley arranged absolutely everything for us and we couldn’t be happier with our package and cabin/deck. The customer service received from Hayley was as always top notch. Always a pleasure dealing with the Hays Redditch team.