Very polite and friendly,sorted everythink out straight away,book with haze travel every year,never a proble
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Joanne was super professional and totally got what I wanted for my holiday. She hooked me up with a great price and even asked her colleagues for advice when she needed it. I swung by later that day t... See more
Company replied
We had the best experience , had changed to hays as the other travel agent we had been using really only wanted to take our money and do nothing else to help What a difference!!! The lady's that wo... See more
Company replied
I spoke to Georgia and explained what we were looking for & gave our budget, she came back with 4 different options and helped us find the perfect holiday for our family! Super helpful & made the proc... See more
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Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 White Rose Centre, LL18 1EW, Rhyl, United Kingdom
- 01745 277016
4.9
Excellent
528 reviews
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Very informative no trouble at all…
Very informative no trouble at all quick 10 out of 10
9 March 2026
Reply from Hays Travel - Rhyl
Good Afternoon Irene,
Thankyou so much for leaving us such a kind review, We appreciate it!
Hays Travel Rhyl
Reply from Hays Travel - Rhyl
Good Morning Anne,
We are so happy to hear that you found our team member to be helpful and supportive during your visit! And thankyou so much for your kind words and taking the time to write a review, We really appreciate it!
Hays Travel Rhyl
All the girls are very helpfull and…
All the girls are very helpfull and efficient
Highly recommended
28 February 2026
Reply from Hays Travel - Rhyl
Good morning Janette,
We appreciate you taking the time to share your positive experience and kind words. We are so happy to hear that our team was helpful and efficient for you! We cannot wait to welcome you back into store!
Hays Travel Rhyl
Reply from Hays Travel - Rhyl
Good Morning Ann,
Thankyou for sharing such kind words and leaving a review. We can't wait to welcome you back into store!
Very helpful and friendly
Very helpful and friendly. Responded quickly to our queries. Highly recommended!!
24 February 2026
Reply from Hays Travel - Rhyl
Good afternoon Sue,
We appreciate you taking the time to leave us such a wonderful review! We're so happy to receive such amazing feedback about our team. We will pass these kind words on, Thankyou!
EVERYTHING WAS GREAT
EVERYTHING WAS GREAT. EXCELLENT STAFF. VERY HELPFULL. THANK YOU.
16 February 2026
Reply from Hays Travel - Rhyl
Thank you so much for your lovely comments! We are so happy to hear you received the best service from Joanne! We will pass your lovely comments on :) x
Joanne fully understood what we wanted…
Joanne fully understood what we wanted and found us the perfect flight she was also a big help with our travel insurance
20 February 2026
Reply from Hays Travel - Rhyl
Good afternoon William,
We appreciate you taking the time to leave us such a wonderful review! We are so happy we could find the perfect flight and help with travel insurance.
Hays Travel Rhyl
Reply from Hays Travel - Rhyl
Good afternoon Mr Coulthard,
Thankyou for your kind words and leaving us a review, We appreciate it!
Hays Travel Rhyl
Joanne at Rhyl branch was extremely…
Joanne at Rhyl branch was extremely patient and very helpful
19 February 2026
Reply from Hays Travel - Rhyl
Good afternoon,
We appreciate you sharing your experience! We are so glad that our service was helpful, and we will pass this on. We cannot wait to welcome you back into the store!
Hays Travel Rhyl
Reply from Hays Travel - Rhyl
Good Afternoon Mr Stamp,
We appreciate you sharing your experience and are so happy our staff were able to help you. Thank you for the lovely review.
Hays Travel Rhyl
Joanne was very welcoming nice clean…
Joanne was very welcoming nice clean +bright +tidy shop very helpfull
19 February 2026
Reply from Hays Travel - Rhyl
Good afternoon,
We appreciate you taking the time to share your positive experience with us and are so glad you found our shop welcoming and helpful.
Hays Travel Rhyl
Pleasant helpful staff,
7 February 2026
Reply from Hays Travel - Rhyl
Good Morning Joan,
Thankyou for your kind review, We appreciate it! We cannot wait to welcome you back into the store!
Hays Travel Rhyl
Reply from Hays Travel - Rhyl
Good Morning Denise,
We are so happy that you found our service excellent and accommodating. Thank you for the great review! We cannot wait to welcome you back into store!
Hays Travel Rhyl
Nicole made the whole process of…
Nicole made the whole process of booking a trip to Geneva a pleasure. She never rushed us and only booked it when we were sure and happy with everything. Lovely young lady.
12 February 2026
Reply from Hays Travel - Rhyl
Good Morning Thomas,
We appreciate you taking the time to leave us such a wonderful review. Thank you for your kind words! And Thank you for booking with us and we cannot wait to welcome you back into store!
Hays Travel Rhyl
We booked a cruise
We booked a cruise. Nicole in the Rhyl branch was very helpful. She told us we could go into the branch to book the trips ashore,get other paperwork printed, which we weren't last time we booked.
11 February 2026
Reply from Hays Travel - Rhyl
Good Morning Sue,
We appreciate you taking the time to leave us such a wonderful and kind review. Thank you for booking with us and we cannot wait to welcome you back into store!
Hays Travel Rhyl
Reply from Hays Travel - Rhyl
Good Morning Jeanette,
We appreciate you taking the time to leave us such a wonderful review; we are so happy to hear that you found our team helpful and friendly. Thank you for booking with us and we cannot wait to welcome you back into store!
Hays Travel Rhyl
Very helpful and professional staff
10 February 2026
Reply from Hays Travel - Rhyl
Good Afternoon Patricia,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
Hays Travel Rhyl
Just brilliant
We always use hays for all of our holiday needs. The staff in the Rhyl branch are just brilliant. I walk in with ideas of where I'd like to go and they always work through with me to come up with exactly what I wanted.
1 February 2026
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
Hays Travel Rhyl
Very helpful and satisfying we got a…
Very helpful and satisfying we got a holiday for all our needs
8 February 2026
Reply from Hays Travel - Rhyl
Good Afternoon Kevin,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
Hays Travel Rhyl
A very pleasant experience.I was well…
A very pleasant experience.I was well looked after and Quickly sorted out with my requirements
4 February 2026
Reply from Hays Travel - Rhyl
Good Afternoon John,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
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