As we’ve come to expect from Hays staff they are always friendly, helpful and knowledgable about destinations we looked at for our holiday. Joanne spent time looking at the facilities and checking the... See more
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Booked last minute break Joanne at Salford branch very helpful and really pleasant have used hays a few times and it’s the only travel agents place I would use.
Company replied
Friendly helpful staff Alternatively options given no pressure sales. Pleased with my visit today Thank you
Company replied
Jenny was amazing, the booking was a nightmare as the price kept changing, with Jennys help, patience and expertise she sorted it all out for me. She was really cheerful and funny a pleasure to deal w... See more
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Company details
- #20 of 204 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #8 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom
- 01615328936
4.9
Excellent
1k reviews
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Booked over the phone very quick
11 August 2026
Reply from Hays Travel - Salford
We're glad to hear that booking over the phone was a quick and easy process for you. We appreciate your positive feedback!
Kind Regards
Hays Travel Salford
Very happy was sorry by jenni
9 August 2026
Reply from Hays Travel - Salford
Hi Craig,
Thank you so much for your wonderful review! We are so happy to hear that you had a positive experience with us. We truly appreciate your kind words.
Kind Regards
Hays Travel Salford
Staff had the time to look up all the…
Staff had the time to look up all the places I asked for nothing was to much trouble.
30 July 2026
Reply from Hays Travel - Salford
Hi Linda,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you thoroughly and that nothing was too much trouble.
Kind Regards
Hays Travel Salford
Friendly helpful staff
Friendly helpful staff
Alternatively options given no pressure sales. Pleased with my visit today
Thank you
8 August 2026
Reply from Hays Travel - Salford
Hi Janice ,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team friendly and helpful, and that you appreciated the options provided without any pressure. We hope to see you again soon!
Kind Regards
Hays Travel Salford
Sorrento
Booked last minute break Joanne at Salford branch very helpful and really pleasant have used hays a few times and it’s the only travel agents place I would use.
29 July 2026
Reply from Hays Travel - Salford
Hi Susan,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that you found our team member to be so friendly and helpful. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Salford
Always helpful always very friendly and…
Always helpful always very friendly and get the best holidays
4 August 2026
Reply from Hays Travel - Salford
Hi Allison,
Thank you for your wonderful 5-star review! We are so pleased to hear that you always find our team helpful and friendly, and that we can help you find the best holidays.
Kind Regards
Hays Travel Salford
The best shop
The best shop, the best staff & the absolute best customer service.
Wouldn’t go anywhere else 💛
31 July 2026
Reply from Hays Travel - Salford
Hi Riah,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our shop, staff, and customer service. We truly appreciate your loyalty!
Kind Regards
Hays Travel Salford
Emma was really helpful in finding and…
Emma was really helpful in finding and sorting our trip to Japan
2 August 2026
Reply from Hays Travel - Salford
Hi Michelle,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team member was so helpful in arranging your trip to Japan. We hope you have an amazing time!
Kind Regards
Hays Travel Salford
Absolutely fantastic customer service
Absolutely fantastic customer service. Jo was very helpful very friendly and got the holiday I was after. I have got no hesitation in coming back to hays travel.
4 August 2026
Reply from Hays Travel - Salford
Hi David,
Thank you for your fantastic 5-star review! We are so pleased to hear that Jo was very helpful and friendly, and that you got the holiday you were after. We look forward to welcoming you back.
Kind Regards
Hays Travel Salford
Advisers knowledge was great
Advisers knowledge was great, she shown she was very expirenced and made the booking process seamless
4 August 2026
Reply from Hays Travel - Salford
Hi Debbie,
Thank you for your wonderful 5-star review! We are so pleased to hear that our adviser's knowledge and experience made your booking process seamless.
Kind Regards
Hays Travel Salford
Girls are always superb
Girls are always superb, really helpful in Hays Travel.
They never ever let us down.
Nick and Ang
4 August 2026
Reply from Hays Travel - Salford
NICK LEE,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team consistently provides such superb and helpful service. We truly appreciate your kind words.
Kind Regards
Hays Travel Salford
Amazing customer service as always
Amazing customer service as always, always helpful friendly and polite and always find you just what your looking for.
4 August 2026
Reply from Hays Travel - Salford
Hi Casey,
Thank you for your wonderful feedback! We are so pleased to hear that our team is always helpful, friendly, and polite, and that we consistently find what you're looking for.
Kind Regards
Hays Travel Salford
Always great service
Always great service, all the staff are so helpful and always find you a great deal.
2 August 2026
Reply from Hays Travel - Salford
Thanks so much for this lovely review, we really do appreciate it Carol
Hays Travel Salford
Reply from Hays Travel - Salford
So lovely to read this lovely feedback, we really do appreciate it
Excellent Service and friendly staff
As we’ve come to expect from Hays staff they are always friendly, helpful and knowledgable about destinations we looked at for our holiday. Joanne spent time looking at the facilities and checking the reviews for the hotel we picked and finding us a good deal.
31 July 2026
Reply from Hays Travel - Salford
Thank you so much for this absolute;y amazing feedback Patricia, it really is so lovely to read such lovely comments about the staff and I really appreciate you taking the time to leave this feedback
Hays Travel Salford
The staff are so friendly and…
The staff are so friendly and knowledgeable, very helpful.
27 July 2026
Reply from Hays Travel - Salford
Thank s so much for this lovely feedback, it really is appreciated
Reply from Hays Travel - Salford
Thanks for booking with us again and for this lovely feedback, glad we got you a great deal
Reply from Hays Travel - Salford
Thanks so much for this lovely feedback, we really do appreciate it
Hays Travel Salford 💯%
Riah is amazing very informative, professional and friendly. Found the perfect holiday for our family. 🙂
25 July 2026
Reply from Hays Travel - Salford
Hi Warren,
Thank you so much for this amazing feedback, I really appreciate you coming back to me after all these years, it's been my absolute pleasure booking such a wonderful family Holiday for you all.
Look forward to seeing you again soon
Riah
Reply from Hays Travel - Salford
Thanks for this amazing feedback John, it really is truly appreciated and we love that you recommend us to everyone, Thanks again and look forward to seeing you again soon
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