Hays Travel - Salford Reviews 

1,143
TrustScore 5 out of 5

4.9

20 Briar Hill Way, Salford Shopping City, M6 5FD Salford, GB


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Rated 5 out of 5 stars

Saskia was our booker and helped me look into a last minute getaway for me and my husband, she was very informative and advised us on best locations that covered what we wanted. We ended up booking a... See more

Rated 5 out of 5 stars

The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more

Company replied

Rated 5 out of 5 stars

We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more

Company replied

Rated 5 out of 5 stars

We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more

Company replied


Company details

  1. #21 of 207 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 102 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom

  • 01615328936

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,143)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff is very good and they are…

The staff is very good and they are very knowledgeable and they make the experience very pleasant

1 June 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

customer,

We are so pleased to hear our team made your experience a pleasant one. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

ll the Staff are always pleasant

All the Staff are always pleasant, helpful, if they don't know answer to a question they will find out and let us know, always a pleasure to go in the shop.

30 May 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Anita,

Thank you for your wonderful feedback! We are so pleased to hear our team consistently provides excellent service and helpful assistance.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great service

I gave Joanne a mamoth task of finding me a holiday for school holidays within a certain budget. She and the girls came up trumps. Very happy customer here

23 May 2026
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Reply from Hays Travel - Salford

Julie Yorke,

We're so glad we could find the perfect holiday for you within your budget! Thank you for your wonderful feedback.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Lapland

As always Joanne very helpful does her upmost to help you ..Well informed very good customer service well pleased with outcome ..

29 May 2026
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Reply from Hays Travel - Salford

Theresa,

Thank you for your wonderful review! We are so pleased to hear about your positive experience with us.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Always use hays travel never had any…

Always use hays travel never had any issues so that why I keep coming back. All the girls are very helpful and seem happy to help get the best holiday.

28 May 2026
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Reply from Hays Travel - Salford

Stephen Roberts,

We truly appreciate your loyalty and kind words! It's wonderful to know our team consistently helps you find the best holidays.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very good experience

Very good experience
Was very knowledgeable and helpful

24 May 2026
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Reply from Hays Travel - Salford

Pete Daniels,

We're so glad you had a good experience. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 4 out of 5 stars

Hays Salford shopping city is a lovely…

Hays Salford shopping city is a lovely shop, all the staff are lovely and go above and beyond to help when needed, The young lady who I booked with was amazing.

16 May 2026
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Reply from Hays Travel - Salford

Amanda,

We are so pleased you had a lovely experience with us. We appreciate your kind words and look forward to assisting you again.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Staff are so helpful

Staff are so helpful. Great service thank you

21 May 2026
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Reply from Hays Travel - Salford

Ursula,

Thank you for your kind words! We are delighted to hear our team provided great service.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Great to speak to Saskia

Great to speak to Saskia, she gave me all the information l required.

20 May 2026
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Reply from Hays Travel - Salford

Frances Harding,

We are so glad we could provide all the information you required. Thank you!

Kind Regards
Hays Travel salford

Rated 5 out of 5 stars

Great service from start to finish…

Great service from start to finish always book our yearly works golf trip with Hays Travel salford

20 May 2026
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Reply from Hays Travel - Salford

P Norbury ,

We are so pleased you consistently choose us for your golf trips. We appreciate your loyalty!

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Hays travel Salford are an amazing team

Hays travel Salford are an amazing bunch of ladies, I use them regularly, so much I have a nick name of (last minute Annie) which I love ❤️
They are always extremely helpful friendly, and nothing is too much trouble ,Joanne is an amazing lady looks after my special needs too ❤️ as well as all other lovely staff
Always recommend Hays travel Salford
Thank you for looking after me
Sandra

20 May 2026
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Reply from Hays Travel - Salford

Sandra,

Ah thank you for your lovely feedback, We truly appreciate your kind words and continued support Sandra and I absolutely love booking your holidays.
See you soon,
Joanne

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

Everything about the experience was…

Everything about the experience was fantastic everything I asked for was provided in a professional manner Riah couldn’t do enough for me I would highly recommend and book more holidays going forward

16 May 2026
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Reply from Hays Travel - Salford

Jason,

Thank you so much for this amazing feedback, always a pleasure booking your lovely Holidays.
Look forward to booking many more

Riah
Hays Travel Salford

Rated 5 out of 5 stars

The lady was fantastic very…

The lady was fantastic very knowledgeable absolutely brilliant

8 May 2026
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Reply from Hays Travel - Salford

Angela Dempsey,

Thank you for your kind words; we are delighted to hear you had such a positive experience with us.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

The people you have working in your…

The people you have working in your shop are always very polite and very helpful and I have very happy to book my holidays with your company thank you

7 May 2026
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Reply from Hays Travel - Salford

James,

Thank you for your wonderful feedback! We are so pleased to know our team provides helpful and polite service. We appreciate your continued trust.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Excellent service

Excellent service , always very helpful, friendly staff .
Everything explained about the booking from start to finish .

5 May 2026
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Reply from Hays Travel - Salford

Gail Burgin,

We're so pleased you received excellent service and found our staff helpful and friendly. We appreciate your kind words!

Kind Regards
Hays Travel Salford

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