Hays Travel - Sandbach Reviews 

475
TrustScore 5 out of 5

4.9

3 High Street, CW11 1AH Sandbach, GB


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Rated 5 out of 5 stars

Brilliant as always. 2 holidays booked with Rachel and 1 with Chloe. All so professionally done and everything taken out of our hands. Wouldn't go anywhere else.

Rated 5 out of 5 stars

We have Traveled with Hays to several countries..Never had a problem always had a Fabulous Holiday..the service is excellent. Thank You Rachel and Team

Company replied

Rated 5 out of 5 stars

I wanted to go to Gozo in Malta for an autumn break with my son . Harry put together some fab choices with flights from Manchester .Prices were brilliant . Harry was extremely efficient and friendly... See more

Rated 5 out of 5 stars

Booked holiday over phone found hays very helpful wouldn’t go anywhere else many thanks to hays travel sandbach

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 3 High Street, CW11 1AH, Sandbach, United Kingdom

  • 01270895478

4.9

Excellent

TrustScore 5 out of 5

475 reviews

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4.9

All reviews

(475)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service as always.

Chloe at Sandbach was most helpful and knowledgeable. We always go there to book our holidays because the service is brilliant.

30 August 2025
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Reply from Hays Travel - Sandbach

Thanks for your kind review

Rated 5 out of 5 stars

Nothing is to much trouble for the…

Nothing is to much trouble for the staff at the Sandbach office, not
made any easier for them as my wife and I have no idea what to do with the internet, it's so nice to see and converse with another person,face to face,and LAUGH!! DON'T change anything! many thanks....

21 August 2025
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Reply from Hays Travel - Sandbach

Thank you so much for your kind review !!!

Rated 5 out of 5 stars

Helpful, professional and friendly staff.

the young lady who made our booking for us was extremely helpful and answered all our queries. She provided all the information we needed and dealt with our business in a very professional and friendly manner.

16 August 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review !

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Tracey was very pleasant, efficient and helpful. We got a great deal and came away happy customers.

12 August 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review

Rated 5 out of 5 stars

Fabulous customer service from Rachel…

Fabulous customer service from Rachel and Chloe with my booking that turned out to be difficult! Every question was answered and everything ran perfectly, thanks for helping me, Lynn x

11 July 2025
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Reply from Hays Travel - Sandbach

Thanks Lynn for your kind review!

Rated 5 out of 5 stars

couldn't ask for better service

I didn't catch the young man's name but he was friendly , patient and efficient - you really couldn't ask for better than that

31 July 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review Joe!

Rated 5 out of 5 stars

Rachael is very knowledgeable

Rachael is very knowledgeable, and is also very efficient, we have booked numerous holidays in the last couple of years, and myself and my wife are always very pleased with the service the staff at Sandbach give us. 5 star

22 July 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review! Always a pleasure Thanks Rachel

Rated 5 out of 5 stars

Fantastic cruise booking experience

Chloe was so informative and helpful. We booked our first cruise and Chloe was able to answer all our questions and helped us book exactly what we wanted - offering us advise and showing us plans and pictures along the way.

20 July 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review!

Rated 5 out of 5 stars

Better Than Online, and Cheaper

Painless, simple, all optional extras explained. The cost of the holiday was 33% cheaper than if we'd done it online (we'd estimated it the night before). Plus we got a £20 discount on airport parking, something not offered online. Oh, and we were shown hotels/appartments not listed on the internet. Amazing experience. We'll be using Hays Travel for all our holidays from now on!

19 July 2025
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Reply from Hays Travel - Sandbach

It was a pleasure meeting you both & im glad that we managed to sort your trip! Look forward to seeing you soon Thanks Rachel

Rated 5 out of 5 stars

Great booking experience

Chloe was very welcoming, gave us all the information we needed about the holiday as never been on a cruise before.
It made the whole booking experience really easy .

13 July 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review!

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff
Professional and helpful but also able to have a laugh
We explored the details and found a perfect holiday

1 July 2025
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Reply from Hays Travel - Sandbach

Thank you for the lovely review!! Glad I could help :) - Chloe

Rated 5 out of 5 stars

Holiday …

Quick and easy to do all questions answered

11 June 2025
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Reply from Hays Travel - Sandbach

Thanks for your great review!!

Rated 5 out of 5 stars

Chloe was fab

Chloe was fab, same as last year, helpful organised and booked, boarding passes picked up by 4.30pm the same day!

10 June 2025
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Reply from Hays Travel - Sandbach

Thank you for the lovely review!! Glad I could help :) - Chloe

Rated 5 out of 5 stars

Excellent expert service

Excellent expert service from Chloe made booking our holiday to Italy a pleasurable experience. We had no fixed idea of where we wanted to go but Chloe helped us to whittle down the various options until we arrived at the right choice. Far easier than trying to do it yourself.

30 May 2025
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Reply from Hays Travel - Sandbach

Thank you for your kind review!

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