Hays Travel - Seaford Reviews 

679
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

Our experience was great because although we changed our minds about dates and length of holiday, all 3 members of staff who helped us were patient and very helpful and worked hard to find our best f... See more

Company replied

Rated 5 out of 5 stars

We approached Hays with a travel idea and Stella found us the dream holiday. Stella answered all our questions and provided additional information and was her usual helpful self

Company replied

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

Lucy was very helpful and took the time to answer all r questions and query’s we r already looking for next year


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

679 reviews

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4.9

All reviews

(679)

118,901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A short summer break in FIGURETTA IBIZA 😎

An extensive search for our personal requests for a short break in Ibiza . Searching several suppliers to find the most suited flight timings & accommodation at peak holiday time. In a very pleasant professional manner.

4 January 2026
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Reply from Hays Travel - Seaford

Thank you for your 5 star review and kind comments they are appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Knowledgeable

HI yeah the lady we spoke to was very helpful & was knowledgeable & helpful with any questions that was asked & very polite & helpful

28 December 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

A Pleasant Experience

Jessica was very patient and thorough with our holiday booking. A very pleasant person and asset to Hays Travel. We finished the afternoon by booking two more holidays with her. Thank you.

30 December 2025
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Reply from Hays Travel - Seaford

I am pleased to hear your experience was thorough and pleasant. We appreciate your kind words.Jess Hays Travel Seaford.

Rated 5 out of 5 stars

Many thanks to Lucy at Seaford branch…

Many thanks to Lucy at Seaford branch for a very smooth booking my 1st time booking with Hays and she made it a complete one stop experience from start to finish
Extremely thorough and friendly with explanations and any questions a delight

21 December 2025
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Reply from Hays Travel - Seaford

Thank you very much for your lovely review it was a pleasure chatting and booking a great holiday for you, Lucy

Rated 5 out of 5 stars

THEY HELP YOU TO GET THE HOLIDAY YOU WANT

The folk at this branch all go out of their way to get you the holiday you want.
Even when dates or plans have to be modified, they will always try their best to help, very friendly and efficient.

5 December 2025
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Reply from Hays Travel - Seaford

Thank you for your kind words. Pleasure to book your holidays.Jess Hays Travel Seaford.

Rated 5 out of 5 stars

Jessica was very informative and…

Jessica was very informative and helpful and found us an excellent river cruise.

12 December 2025
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Reply from Hays Travel - Seaford

Thank you for your positive review. Jess Hays Travel Seaford.

Rated 5 out of 5 stars

Helpful and efficient

Lucy was very patient, efficient and informative when booking our package holiday to Turkey.

8 December 2025
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Reply from Hays Travel - Seaford

Thank you very much for your positive review - Lucy

Rated 5 out of 5 stars

We have booked our holiday trips with…

We have booked our holiday trips with Stella for over 10 years. She is a kind, thoughtful and knowledgeable agent who has arranged a good number of holidays, excellent

3 December 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

I found all the staff very friendly…

I found all the staff very friendly especially Lucy who we always go to when we book our flights

22 November 2025
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Reply from Hays Travel - Seaford

Thank you for your kind review, always happy to help! Lucy

Rated 4 out of 5 stars

Sian was extremely helpful sorted my…

Sian was extremely helpful sorted my booking of 2 double single bed rooms , ringing me back to confirm

19 November 2025
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Reply from Hays Travel - Seaford

Thank you for your 4* review and kind comments, they are appreciated. Many thanks, Sian at Hays Travel Seaford

Rated 5 out of 5 stars

Efficient service

As always, Stella helped us sort out our travel, hote,l and insurance needs very efficiently.

15 November 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Fantastic customer service

Jessica went above and beyond to secure the best price for our family holiday for 12 of us. Thank you so much.

8 November 2025
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Reply from Hays Travel - Seaford

Thank you for your Booking. Pleasure to book your holiday,Jess Hays Travel Seaford.

Rated 5 out of 5 stars

Wedding Anniversary Trip

My wife and I went into Hays Travel in Seaford to book a six day break in Italy next year for our wedding anniversary.
A very helpful and friendly lady named Stella made all the arrangements we asked for and then printed out the itinerary. Excellent service

8 November 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Just brilliant

Brilliant and patient with all my requests as always

30 October 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Very pleasant helpful staff

Very pleasant helpful staff, Stella,didn’t try to sell me anything more than I wanted. She did extra research and emailed me while I was thinking about it.

28 October 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Booking a Holiday,the Professional Way.

Always a happy smiling professionl Staff,very helpful,and so knowledgeable who once again booked,Cruise,flights and lounge,to suit me.I always find it a pleasure,to leave Seaford Branch,very confident that everything has been covered. Thank you again Stella.

22 October 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

P&O Cruise Booking

Call was answered promptly and request to book a cruise holiday was actioned with a choice of cabins.

23 October 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

Jessica was extremely helpful in…

Jessica was extremely helpful in booking our holiday for next year, we had a query about where we wanted to go and she emailed the accommodation for us to sort it out. We have always been impressed with using our local Hays Travel and will use them again for our next holiday.

21 October 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Jessica at Hays Travel Seaford

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