Karen our rep knew what she was talking about. Put our mind at ease so we didn’t have any hesitation to book our holiday
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See what reviewers are saying
Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t consider... See more
Company replied
We went in not really knowing where to go on holiday. Also, it was pretty short notice as only 6 weeks between going into the Sherborne shop & a hoped for departure date. Karen, who has helped many... See more
Company replied
Karen was most helpful and attentive. She was very knowledgeable about the trip we chose and was able to recommend the best cabin within our budget. She had first hand experience of this trip which... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
66 Cheap Street, DT9 3BJ, Sherborne, United Kingdom
- 01935 814351
4.9
Excellent
557 reviews
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A satisfied customer
Karen prepared some quotes for us and Simon completed the booking. Both were very friendly and efficient, making the booking experience easy and stress free. I would recommend Hays travel and their helpful staff to anyone.
17 January 2026
Reply from Hays Travel - Sherborne
Thank yo for your lovely review, I am sure you will have another wonderful holiday :) Karen
Reply from Hays Travel - Sherborne
Lina,
We appreciate you highlighting the helpful and accommodating nature of our team. We are delighted we could assist you so well.
Helen
Hays Travel
Reply from Hays Travel - Sherborne
Thank you for your lovely review, it is very much appreciated :) Karen
Reply from Hays Travel - Sherborne
Thank you for your kind review.
And using Hays Travel much appreciated.
Have a lovely time
Katie
This travel agent is brilliant!
This travel agent is brilliant!. I rocked up with all sorts of ideas and requirements and they sorted it out and give it back to me in the form of a holiday. I can't think of anything but praise for them, especially Steve who was my designated agent
4 January 2026
Reply from Hays Travel - Sherborne
Thank you for your kind review and using Hays Travel.
We do appreciate it.
Katie
Reply from Hays Travel - Sherborne
Thank you Sharon! It is always a pleasure assisting you with your holiday plans :-) x
Karen sorted out a holiday for myself…excellent customer service
Karen sorted out a holiday for myself and a group of friends. Got us a great deal and was very helpful from start to finish.
Couldn’t fault the customer service and friendliness.
10 January 2026
Reply from Hays Travel - Sherborne
Thank you for a lovely review, it is always a pleasure sorting out your holidays :) Karen
Very personable, professional and knowledgeable…
Very personable and knowledgeable colleague.
6 January 2026
Reply from Hays Travel - Sherborne
We appreciate your feedback! Thank you :-)
Good assistance in booking our holiday
6 January 2026
Reply from Hays Travel - Sherborne
Thank you for your lovely review, I am sure you will have another great cruise :) Karen
Karen…
Karen Lusher........patience,skill,expert knowledge,
attention to detail. All excellent for arranging a cruise.
31 December 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review it is very much appreciated and I am sure you will have another wonderful cruise :) Karen
Smiles and welcome when arriving
Smiles and welcome when arriving. Helen listens and responds with thoughts and ideas to consider. I shall certainly come again! Thank you very much. Christine
9 December 2025
Reply from Hays Travel - Sherborne
Thank you Christine, it was a pleasure to help you and for the good cause that you do out there! - Helen
Friendly and efficient service
30 November 2025
Reply from Hays Travel - Sherborne
Thank you Mr Keighley
Easy to book with the lovely Ella from…
Easy to book with the lovely Ella from sherborne. !!!
29 November 2025
Reply from Hays Travel - Sherborne
Thank you for trusting me booking your once in a lifetime holiday, you will have a great time! :) Ella
Highly recommend
Simon was great for finding the perfect holiday. Highly recommend Hays Sherborne
25 November 2025
Reply from Hays Travel - Sherborne
Thank you Jack, a pleasure to find what you were looking for :)
Whenever I visit Hays Travel I always…
Whenever I visit Hays Travel I always get excellent service..the staff are always very pleasant and helpful, I have recommended your company to friends in the past who have also been very pleased with the service.
22 November 2025
Reply from Hays Travel - Sherborne
Thank you for your kind review. It's been a pleasure assisting you! :-)
We have used Hays for many years and we…
We have used Hays for many years and we book all of ours through Karen in the Sherborne office
She’s always smiley, pleasant, knowledgeable and most of all helpful
Her recommendations are always spot on and if a holiday pops up on the internet she always somehow manages to at least match it
Excellent service from an excellent employee
Thank you from Darren and Liz
22 November 2025
Reply from Hays Travel - Sherborne
Thank you for your kind review, It was a pleasure assisting you with your holiday plans :)
Fantastic booking experience- Katie…
Fantastic booking experience- Katie Baker was so helpful she explained everything to us she made booking our holiday easy and enjoyable
18 November 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely kind comments. Do really appreciate your booking through Hays Travel x
Hays, Sherborne
Karen Bracher in Hays, Sherborne, is always brilliant! She is professional and thoughtful in her advice and always goes the 'extra mile' to get the holiday booking right for the customer. In fact Hays Travel in Sherborne generally is great!
15 November 2025
Reply from Hays Travel - Sherborne
Thank you so much for your lovely review it is very much appreciated :) Karen
Croatia cruising
We were attended to immediately, the sales rep was polite, attentive and very knowledgeable. She took us through the booking process step by step and made sure we were certain that we knew exactly what we wanted . The whole booking was completed in just a few minutes, we were happy with the cost and the itinerary and came out feeling that we had been listened to and cared for. Very pleased.
8 November 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review :) Ella
Helpful & professional …
Ella was extremely helpful and worked hard to get a positive result for me . She advised me that car hire isn’t necessary where I am travelling to which I hadn’t known . Thank you
13 November 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review :) Ella
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