The staff in Hays Travel led by manager Lea are so helpful and friendly whilst maintaining a professional manner . Their knowledge about the products they sell is very extensive. Jess spent a consider... See more
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Experienced , friendly agent Jess explored a series of cruise and UK flight options for Caribbean January 2027 and after over an hour through lunchtime secured a ‘steal’ ! Appears to have balanced... See more
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Mia (Sidmouth branch) was friendly, helpful, and made booking my holiday easy. She was happy to answer my questions and nothing seemed like too much trouble. The whole process was straightforward, and... See more
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Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experi... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 - 94 High Street, EX10 8EG, Sidmouth, United Kingdom
- 01395 513402
4.9
Excellent
560 reviews
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Sean was very helpful and knowledgeable.
9 July 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Katherine,
Thank you for taking the time to leave a positive review on the service you were given. We all really appreciate it and hope you have a good time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Thank you for your lovely review :)
COPENHAGEN
Excellent service to arrange an immediate holiday following abrupt cancellation of another one. George Allhusen
1 July 2026
Reply from Hays Travel - Sidmouth
Good Afternoon George,
Thank you for taking the time to leave a lovely review on the service you were given, we really appreciate it and hope you have a lovely time on your holiday.
Many Thanks,
From all the team at Hays Travel Sidmouth
They are always very helpful and go out…
They are always very helpful and go out of their way to help me
30 June 2026
Reply from Hays Travel - Sidmouth
Good Afternoon Sandra,
Thank you for taking the time to leave a lovely review on the service you were given, we really appreciate it and hope you have a fantastic time on your cruise.
Many Thanks,
From all the team at Hays Travel Sidmouth
Excellent service as always at Hays…
Excellent service as always at Hays Sidmouth. Leanne arranged our booking, 3 cabins in total as we are going with friends. Staff always frendly....
27 June 2026
Reply from Hays Travel - Sidmouth
Joanne,
Thank you for taking the time to leave a 5*
We wish you all a great cruise and the time will soon fly before you all on the ship again :)
Kind Regards
Hays Travel
Reply from Hays Travel - Sidmouth
Hello Diane,
Thank you for taking the time to leave a lovely review on the service I gave you. I really appreciate it and hope you have a brilliant time on your holiday when the time comes.
Many Thanks,
From Jess at Hays Travel Sidmouth
Tess deputy manager at Sidmouth Branch…
Tess deputy manager at Sidmouth Branch went over and above sorting things out for us and was unhurried and caring
16 June 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely Review. We hope you have a great time in Malta.
Team Sidmouth
Lynn from your Sidmouth branch
Lynn from your Sidmouth branch, went the extra mile. From keeping me updated with the information I gave her to my final booking with her this week. Lynn was professional at all times & made my experience calm & relaxed. 100% will be back to Hays Travel for my next booking
20 June 2026
Reply from Hays Travel - Sidmouth
Thank you for taking the time to leave a review Alison & Tyler and for the lovely comments. So pleased to have met you and arranged your dream trip together. Can't wait to hear all about it.
Lynn - Hays Travel Sidmouth
Superb service from leanna sidmouth…
Superb service from leanna sidmouth branch always very helpfull and a credit to hays travel will always book my trips with leanne sidmouth manager..
18 June 2026
Reply from Hays Travel - Sidmouth
Hi Sean,
We are so pleased to hear about your superb experience with our team. Thank you for your kind words and loyalty! Have a great time on the cruisec we can t wait to hear about on the return. we have all enjoyed the chocs too
Kind Regards
Hays Travel
An excellent experience!
Jess did everything we asked of her and more. We had a good idea of what we wanted to book and she answered all our queries quickly and efficiently. We were able to book exactly what we wanted and Jess even helped us with other things related to our trip ie. Options for getting to the airport and booking an overnight hotel. A very successful experience from a confident and competent assistant. Thank you.
17 June 2026
Reply from Hays Travel - Sidmouth
Hello Ruth,
Thank you for leaving a lovely review on the service I gave you in branch. I enjoyed booking your cruise for you and hope you have a fantastic time on that holiday when it comes around.
Many Thanks,
From Jess at Hays Travel Sidmouth
Mia very helpful as always and holiday…
Mia very helpful as always and holiday all booked and done with no hassle whatsoever
14 June 2026
Reply from Hays Travel - Sidmouth
Thank you Lorraine for your 5* Review, we hope you have a great holiday.
Team Sidmouth
As always great customer service
As always great customer service. Tailored to your needs and a very personal approach from staff especially Jess. Can’t wait to book for another getaway
14 June 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely Review, We hope you have a great holiday.
Team Sidmouth
Absolutely fabulous!
Lynn was absolutely amazing and found me the perfect holiday! Answered all my questions and nothing was too much! Mia was also lovely and they all really looked after me, would absolutely use Sidmouth Hays again!
12 June 2026
Reply from Hays Travel - Sidmouth
Thank you for your lovely review. We hope you enjoy your holiday to Zante.
Regards,
Team Sidmouth
Reply from Hays Travel - Sidmouth
Good afternoon Mr Sanders,
Thank you for your review. I'm glad you enjoyed the face to face interaction.
Many thanks,
The Sidmouth team
Easy booking face to face service
Easy booking face to face service. Reps at airport to help.had a great time. Great Holiday
2 June 2026
Reply from Hays Travel - Sidmouth
Good Morning Gavin,
Thank you for the lovely review on the service you were given in the branch . We are happy to hear that you had a brilliant time on your holiday in Tenerife and will look forward to booking your future holidays for you.
Many Thanks,
From all the team at Hays Travel Sidmouth
So helpful with finding exactly what we…
So helpful with finding exactly what we were looking for and always someone to talk too!!! Makes such a difference
6 June 2026
Reply from Hays Travel - Sidmouth
Dear Mrs Potterton many thanks for your kind review we will pass it on to Leanne.Best wishes Hays Travel Sidmouth
We were given time to consider our…
We were given time to consider our choices. Felt rep was making sure we got the best possible outcome.
30 May 2026
Reply from Hays Travel - Sidmouth
Many thanks Jill for your knd review glad you had a good booking experience.Hays travel Sidmouth
Shaun was efficient as usual
Shaun was efficient as usual, and we are very pleased that he does everything for us.
5 June 2026
Reply from Hays Travel - Sidmouth
Thank you for the lovely review, it is my pleasure as always. Regards, Shaun
Sidmouth Hays Travel was excellent
Sidmouth Hays Travel was excellent, we booked a £9000 holiday all over the telephone Jess listened to all our requests and came back with three holiday one we accepted, she explained all the details very carefully and gave us good advice her whole conversation was clear and very reassuring, as promised she sent us all the paperwork we requested thank you very much Jess see you again
29 May 2026
Reply from Hays Travel - Sidmouth
Dear Mr and Mrs Marchant
Many thanks for your kind review and glad Jess looked after you so well.Regards Hays Travel Sidmouth
Reply from Hays Travel - Sidmouth
Hello Barbara,
Thank you for taking a moment to leave us a 5* review. We hope you have a fantastic time on holiday and will looking forward to helping you with your next holiday soon.
Many Thanks Team Sidmouth
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