Well another excellent supportive booking by Kelsey. I was disappointed when my first holiday "date " was un available , but kelsey's reassurance that "i'm sure we will ge... See more
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See what reviewers are saying
We,always go to Skelmersdale to see Janette she is wonderful Nothing to much trouble and always,finds us the best flight times and holiday . Wouldn't go anywhere else.
Company replied
I book practically all my holidays through Hays. I find them very helpful and have even priced matched holidays for me. My 1st point of call in the branch is Ann-Marie (Skelnersdale) whether in pe... See more
Company replied
Always used Hays Travel, they are the best. Nothing was too much trouble for them. Searching many flights to get us the right one to accommodate 7 family members. Excellent service and all done with a... See more
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 The Concourse shopping centre, WN8 6LE, Skelmersdale, United Kingdom
- 01695 720117
4.9
Excellent
627 reviews
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Highly recommend..
We have used Hays travel many times over the years and have always had great service and holidays.
We recently went in to book a cruise for my 60th birthday, Amy took good care of us and was able to get us a great deal & helped sort everything out, she's very helpful and friendly and we would recommend booking with Hays.
21 September 2025
Reply from Hays Travel - Skelmersdale
Thank you for your kind words, we look forward to welcoming you both back in to store soon. :)
Why you must book with heys travel
We just called in on the of chance to look at holiday in la panida.the woman who looked for us was very friendly and helpful and went way beyond to help us look for holiday..she didn't rush at all and in the end she got us everything we asked for so we booked straight away.we were very impressed with the service we got and will definitely be booking with hays again. especially with such helpful staff
14 September 2025
Reply from Hays Travel - Skelmersdale
thank you for your kind words and we look forward to seeing you again soon in store
:)
Excellent customer service.
Excellent customer service.
The staff member took time and patience to find the best holiday for me and was friendly, knowledgeable and professional.
13 September 2025
Reply from Hays Travel - Skelmersdale
thank you for your kind words. We shall look forward to welcoming you back in to store :)
Reply from Hays Travel - Skelmersdale
Thank you for your feedback
Hays Travel in Skelmersdale
Hays Travel in Skelmersdale.
5/9/25
Janette couldn't do enough for us.She was friendly and went over all information thoroughly.I would highly recommend her to anyone to go and book a holiday.
7 September 2025
Reply from Hays Travel - Skelmersdale
Thank you for your kind words
The staff in Skelmersdale are friendly…
The staff in Skelmersdale are friendly , knowledgeable and helpful.
7 September 2025
Reply from Hays Travel - Skelmersdale
Thank you for your kind words, they are very much appreciated! We hope to see you in store again soon.
Kind Regards:)
Booking a holiday
Very helpful with trying to find us the holiday that we wanted. I recommend hays travel skelmersdale to book your holiday
7 September 2025
Reply from Hays Travel - Skelmersdale
Thank you for booking your Holiday with us at Skelmersdale & taking the time to do a review.
Kind Regards Janette
Within just a few minutes our holiday…
Within just a few minutes our holiday was booked so fantastic service and easy Millie was very professional and friendly giving me the best choice of holidays always get a real value and quality service
6 September 2025
Reply from Hays Travel - Skelmersdale
Thank you so much for your feed back look forward to booking many more holidays for you.
Kind Regards Millie
Always a good service
Very friendly knowledgeable staff, nothing is too much trouble.
I have used them for the last 5 years and never been left disappointed
31 August 2025
Reply from Hays Travel - Skelmersdale
Thank you so much for your kind feedback.
Kind Regards
Good experience…
The staff were extremely helpful and willing to find the right holiday for me as I'm a single traveller
21 August 2025
Reply from Hays Travel - Skelmersdale
Thank-you for your very kind words! It was a pleasure, hope to see you in store again soon:)
Kind Regards.
The great get away
Love going in the shop the girls are so lovely pleasant . They explain everything in great detail I book all my holidays with hays travel
21 August 2025
Reply from Hays Travel - Skelmersdale
Thank You for your kind words will pass the comment onto the staff .
Reply from Hays Travel - Skelmersdale
Thank you for booking look forward to seeing you soon.
Janette
First call for my holiday needs
The helpful advice and expertise of all the staff at the skelmersdale shop..it is always my first port of call to book a holiday
3 August 2025
Reply from Hays Travel - Skelmersdale
Sheila,
We appreciate you choosing us as your first option to book a holiday. We're so happy that you find our staff helpful and knowledgeable!
Hays Travel
We have been booking holidays at…
We have been booking holidays at Skelmersdale branch for years, with Amy. Anne Marie, we always get a friendly welcome, and they always know what kind of holiday we enjoy, also get a brilliant service, they are a credit to hays travel
18 August 2025
Reply from Hays Travel - Skelmersdale
Thanks for your kind words it was a pleasure booking your holiday
Booked a fantastic holiday with ease
Booked a fantastic holiday with ease. Millie, the agent, sorted out the special assistance, extra medical bag, seat booking and room upgrade with no fuss. Saved me a lot of stress doing it myself. Very pleased with the price of the holiday as well. Highly recommended.
13 August 2025
Reply from Hays Travel - Skelmersdale
Thank you for your extremely kind words, we hope to see you in store again soon:)
Kindest Regards, Millie.
Very helpful took time to help
9 August 2025
Reply from Hays Travel - Skelmersdale
Thankyou for your very kind words:) We hope to see you in store again soon!
Kindest Regards, Millie.
Service was great👍
9 August 2025
Reply from Hays Travel - Skelmersdale
Thankyou for your very kind words. We hope to see you in store again!
Kindest Regards, Millie.
Reply from Hays Travel - Skelmersdale
Thank you for booking look forward to booking many more .
First Cruise
Milli was absolutely fantastic, she was very professional, she made my husband and myself feel very relaxed as I was feeling very stressed out as we have never done this before. If Millie needed any advice she then approached her colleagues for support. she is just amazing and she need to be upgraded to a higher status in her job, her smile and personality is outstanding and she needs to be rewarded for this.
26 July 2025
Reply from Hays Travel - Skelmersdale
Hi Angela, thank-you so so much for your very kind words! I really appreciate this, I am honored to have been able to book your first cruise/holiday, I know you'll have the BEST time!
Hope to see you again soon:)
Kindest Regards,
Millie.
Reply from Hays Travel - Skelmersdale
Thank you so much for your feedback & look forward to booking many more holidays.
Amy
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