Hays Travel - Stoke Talke Reviews 

2,236
TrustScore 5 out of 5

4.9

Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD Talke, GB


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Rated 5 out of 5 stars

Excellent customer service. Nikola couldn't have been more helpful. Finding brochures and travel companies who provided the tour I was looking for. Very patient and conscienscious wanting to accommoda... See more

Rated 5 out of 5 stars

As usual Natalie Ball was excellent, we gave her an overview of what we wanted and she put the rest in place with her usual knowledge and enthusiasm. This kind of service makes us return time and agai... See more

Rated 5 out of 5 stars

We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option I will need assistance at airport and she to... See more

Rated 5 out of 5 stars

It was just such a pleasant Nothing was too much trouble and Stacey went above and beyond to accommodate our needs Everything was clearly explained and when it was necessary to call the next day Mi... See more


Company details

  1. #21 of 207 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 102 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD, Talke, United Kingdom

  • 01782692722

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,236)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

We went to our local Hays travel at…

We went to our local Hays travel at Talke to get a quote for a holiday. We sat down with a lovely assistant named Holly, she went through different destinations with us that we were thinking of. Nothing was too much trouble, she went over and above to find us a good value for money holiday. She was so professional and pleasant, we will definitely be going back. Thank you for helping us.

1 August 2026
Rated 5 out of 5 stars

Natalie provided excellent service

Natalie provided excellent service, actually getting my holiday cheaper than I could online. I was very satisfied with the whole experience from the booking process and the friendly atmosphere. Could recommend Natalie to anyone

1 August 2026
Rated 5 out of 5 stars

Booking a cruise with P&O

Booking a cruise with P&O at Hays travel.Michell was excellent in handling our booking for a P&O cruise in the baltic sea. She was knowledgeable about the kind of cruise we were seeking. She was extreamly polite and professional in how she delt with our booking making the whole process simple and efficient.

31 July 2026
Rated 5 out of 5 stars

As always the staff are very helpful…

As always the staff are very helpful and polite always trying to get you the best deal holidays and to exchange your money is very easy it’s good to get the hayes travel card to put money on instead of carrying a lot of cash

23 July 2026
Hays Travel - Stoke Talke logo

Reply from Hays Travel - Stoke Talke

linda nickisson,

Thank you for your wonderful feedback! We are so pleased to hear that our staff are always helpful and polite, and that you find our services easy to use. We truly appreciate your kind words.

Kind Regards
Hays Travel Talke

Rated 5 out of 5 stars

Cordelia from Hays Travel Freeport Talk…

Cordelia from Hays Travel Freeport Talk is extremely experienced and I always ask to see her as I know she will get me my exact requirements and if its not available Cordelia will always offer an alternative she has an extensive amount of knowledge and excellent at customer service.

30 July 2026
Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service from Michelle at Hays.
After looking at several tour operators and not finding what we wanted. She contacted Vista head office and between us we put together a holiday tailored to everything we asked for and more. They both went the extra mile to arrange our holiday.

25 July 2026
Rated 5 out of 5 stars

Booked at the freeport talke branch

Booked at the freeport talke branch, your team member holly is amazing and couldn’t do more to help, very polite pays attention to every detail booked multiple holidays with her and everything’s been spot on!

24 July 2026
Hays Travel - Stoke Talke logo

Reply from Hays Travel - Stoke Talke

Thank you so much for your wonderful feedback! We are delighted to hear that our Holly was so helpful and attentive to detail. We appreciate your kind words.

Kind Regards
Michelle

Rated 5 out of 5 stars

My on going holidays as I’m now living the dream

I think the lady who did my booking was fantastic helpful in ever way towards my booking for July 27 nothing is to much trouble for her I think Holly was her name. As always with myself I firstly go online and get the best price either at cruise .co or igloo cruises then I always go finally to Hays travel your price was initially higher than the online prices but after discussion with her manager Holly was told to match the online prices Wonderful news to me hence that’s why I keep returning to Hayes

24 July 2026
Hays Travel - Stoke Talke logo

Reply from Hays Travel - Stoke Talke

Thank you for your wonderful feedback! We're delighted to hear about your positive experience and that we could match the online prices for you. We appreciate your continued loyalty!

Kind Regards
Michelle

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