Excellent customer service. Nikola couldn't have been more helpful. Finding brochures and travel companies who provided the tour I was looking for. Very patient and conscienscious wanting to accommoda... See more
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As usual Natalie Ball was excellent, we gave her an overview of what we wanted and she put the rest in place with her usual knowledge and enthusiasm. This kind of service makes us return time and agai... See more
We went in to book last minute holiday spoke to an absolute amazing lady who helped us so much . Very friendly and polite and gave us lots of option I will need assistance at airport and she to... See more
It was just such a pleasant Nothing was too much trouble and Stacey went above and beyond to accommodate our needs Everything was clearly explained and when it was necessary to call the next day Mi... See more
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Affinity Staffordshire, Pit Lane, Talke pits, ST7 1XD, Talke, United Kingdom
- 01782692722
4.9
Excellent
2k reviews
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Reply from Hays Travel - Stoke Talke
Always a pleasure to book your holidays look forward to the next one
Michelle
My on going holidays as I’m now living the dream
I think the lady who did my booking was fantastic helpful in ever way towards my booking for July 27 nothing is to much trouble for her I think Holly was her name. As always with myself I firstly go online and get the best price either at cruise .co or igloo cruises then I always go finally to Hays travel your price was initially higher than the online prices but after discussion with her manager Holly was told to match the online prices Wonderful news to me hence that’s why I keep returning to Hayes
24 July 2026
Reply from Hays Travel - Stoke Talke
Thank you for your wonderful feedback! We're delighted to hear about your positive experience and that we could match the online prices for you. We appreciate your continued loyalty!
Kind Regards
Michelle
Execellent customer service
Execellent customer service , booking stress free lots of information and advice.
15 July 2026
Reply from Hays Travel - Stoke Talke
Thank you for your excellent feedback! We are so pleased to hear that you found our customer service exceptional and the booking process stress-free with plenty of helpful information.
Kind Regards
Michelle
Reply from Hays Travel - Stoke Talke
Thank you for your wonderful feedback! We are so pleased to hear that you experienced quick attention and service. We appreciate your kind words.
Kind Regards
Michelle
Love you can see offers on the windows.
Love you can see offers on the windows.
But onthe negative your insurance is way too high.
15 July 2026
Reply from Hays Travel - Stoke Talke
We appreciate your positive feedback on our window offers. We understand your concern about insurance costs and are always reviewing our options.
Kind Regards
Michelle
A more complex honeymoon hoilday was…
A more complex honeymoon hoilday was set up very much according to our requirements. A great team effort by Natilie,Lia and especially Steven at the Talke office.
21 July 2026
Reply from Hays Travel - Stoke Talke
Thank you for your wonderful review! We are so pleased to hear that our team was able to create such a special honeymoon for you. We appreciate your kind words.
Kind Regards
Michelle
Reply from Hays Travel - Stoke Talke
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive great service and find our team friendly and knowledgeable.
Kind Regards
Michelle
Reply from Hays Travel - Stoke Talke
Thank you for your wonderful 5-star review! We are so pleased to hear that you are always happy with our service. Your kind words are truly appreciated.
Kind Regards
Michelle
Reply from Hays Travel - Stoke Talke
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the booking process easy and received excellent service. We appreciate your feedback.
Kind Regards
Michelle
Very helpful staff friendly & nothing…
Very helpful staff friendly & nothing was to much trouble.
13 July 2026
Reply from Hays Travel - Stoke Talke
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly and that nothing was too much trouble for you.
Kind Regards
Michelle
Reply from Hays Travel - Stoke Talke
We are so happy to hear that we were able to find you a great fly/cruise for October. We appreciate your kind words!
Regards
Michelle
It was amazing xx
18 July 2026
Reply from Hays Travel - Stoke Talke
We are so happy to hear that you had such an amazing experience with us. Thank you for your wonderful feedback!
Kind Regards
Michelle
The staff in Talke Hayes travel are…
The staff in Talke Hayes travel are always friendly helpful and know exactly what we want as a holiday
Especially Nicola who we usually always book with she very knowledgeable and helpful
17 July 2026
Reply from Hays Travel - Stoke Talke
Thank you so much for your wonderful review! We are delighted to hear that our team is always friendly, helpful, and understands exactly what you're looking for in a holiday. It's especially great to know that you appreciate the knowledge and helpfulness of our staff. We look forward to assisting you with many more amazing holidays!
Kind Regards
Michelle
As usual we were looked after in a…
As usual we were looked after in a friendly, polite and professional manner.
It is for this reason that we always come back to Hays Travel.
15 July 2026
I have always dealt with Nikola when…
I have always dealt with Nikola when booking our holidays. She is amazing very patient has a lovely personality and very knowledgeable Nikola always comes up with the perfect holiday and price. In my view Nikola is a huge asset to the team in the Talke branch
15 July 2026
We always book our holidays with Hayes
We always book our holidays with Hayes. They are very helpful and informative.
I would highly recommend.
6 July 2026
Excellent as always
Excellent as always. Everything was made so easy for us and done very professionally.
13 July 2026
We booked our next trip at the Hays…
We booked our next trip at the Hays Travel shop in Talk. The service was excellent, the price was very competitive, will definitely go again
10 July 2026
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