Hays Travel - Teesside Park Reviews 

What can I say second holiday Libby has booked for us this year … above and beyond again… even when I was constantly changing my mind about the location .. always gets me the best holiday at the best price .. total credit to the company ❤️

Michelle was very helpful and friendly will definitely book with her again.😎

The staff at Teesside park are always wonderful. So friendly and knowledgeable. We always go to Courtney as she is as I’ve just described. However this time she was unavailable and I was buying a holiday to go within 48 hours so we saw a different lady. She was equally fabulous, knowledgable and friendly, it’s always a pleasure to call into that store.

Sarah was amazing, very patient and understanding of wants and needs, not pushy at all. Would recommend her over again.

Last minute booking, but we have very specific likes & dislikes.
It took a couple of hours but we’ve just booked a holiday that we’re very excited about and were made to feel welcome throughout. Michelle was really friendly, listened to us and understood what we needed.

Operator really helpful and polite

We called into Hays travel at Teesside Park to enquire about a cruise departing in February 2027 and was very well looked after by Olivia who was very polite and when she needed help went to get another lady who was also very helpful we very happily booked as the cruise sails out on our 50th wedding anniversary we wanted it to be a special celebration, the whole experience was very professional.

Excellent service from Hays Travel again. All the staff are very helpful . Found the perfect holiday for me and my family and at the best price.

I can’t recommend Connor from Hays Teesside park enough. From start to finish, he made booking our family holiday completely stress free, he was friendly, professional and incredibly knowledgeable.

He found us a holiday that suited exactly what we were looking for and kept us informed every step of the way. Even called to check in after to remind us prices would change etc. Nothing was too much trouble, excellent customer service!

It was reassuring to have someone who genuinely cared about making sure everything was correct. I wouldn’t think twice to book with him/ Hays again and would definitely recommend to friends and family. Thank you… 10/10 service.

We always book with Lauren shes amazing ,goes above and beyond to find us the best hol.her knowledge is outstanding, shes a great asset to hays at teesside park 5*

Olivia, should be your poster girl, greeting was warm and friendly I was offered a coffee while explaining what sort of holiday I wanted. Olivia absolutely nailed it perfect holiday good price and she arranged the flight times to get the most out of my holiday. Everything was explained in detail nothing was too much trouble. I usually book online but after my experience with Olivia and Hays I will always come back for future holidays. I was so impressed I have been telling friends and family of the fantastic service and how well Olivia promoted the Hays brand.

We found the staff very courteous and helpful asked if we wanted a coffee and went through all paperwork efficiently. We dealt with Tracey and found her very polite and helpful.

The lady was very helpful.
She found the right location, hotel and price that we wanted.

Chantel is always happy to help with our enquires that’s why we always go back when we want to book another holiday

Expertly dealt with a potential holiday enquiry explaining all the alternatives

Adam was amazing, he helped from us going into the store at Teesside Park, to finishing the booking via email and over the phone, he understood our requirements and went through our options.