We were going to book a holiday ourselves but soon got fed up of scrolling and searching, reading reviews so decided to pop into Hays travel agency. The lady (forgot he name) was helpful from the s... See more
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See what reviewers are saying
We had an idea of where we wanted to go but not quite sure. Keira was very helpful showing us what was available for the date we had said we wanted to travel. We then asked about going on the followin... See more
Company replied
Wouldn't Use any other Travel Agent Staff are always Helpful. Pleasant. Nothing is Ever too much Trouble. Always Check for Us the Best Prices Destinations to Meet our Requirements. Sort our Pa... See more
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Staff were very helpful on booking a cruise for my disabled husband & I. Gayle was excellent taking time to explain all necessary details clearly. She even rang cruise co. regarding queries that we... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 Lowther Street, CA28 7DS, Whitehaven, United Kingdom
- 01946413014
4.9
Excellent
527 reviews
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Super easy booking experience …
Gayle made the booking experience super easy and got us a great deal for our girls holiday. Would recommend booking through hays Whitehaven
7 January 2025
Reply from Hays Travel - Whitehaven
Thank you so much for your review Caroline, You are going to have a fantastic time!! See you soon Gayle :)
Reply from Hays Travel - Whitehaven
Hello, thank you so much for taking the time to leave us a lovely review, we look forward to seeing you in store soon Gayle :)
The friendly travel company
Staff are always friendly, helpful and supportive. The best travel company I have ever used.
27 December 2024
Reply from Hays Travel - Whitehaven
Good Morning, Thank you so much for leaving us such a lovely review it was an absolute pleasure booking your holiday and I look forward to seeing you in store soon Karen :)
A great service and experience as usual.
17 December 2024
Reply from Hays Travel - Whitehaven
Hello! Thank you for taking the time to leave us a review it is much appreciated, we look forward to seeing you in store soon :)
Brilliant services from the young man…
Brilliant services from the young man in Whitehaven hays shop even matched the price I got up online witch was a hole 132 pounds discount
7 December 2024
Reply from Hays Travel - Whitehaven
Thankyou for your review Josh it was a pleasure booking your holiday :)
Lucas
Just phoned my local shop for a price…
Just phoned my local shop for a price Gayle the consultant was busy with another enquiry , I explained what I was looking for she said she would call me back which she did within a hour with the details I needed. I wanted another price for a different room and within 10 mins she called back with that price which I was very happy to book.
8 December 2024
Reply from Hays Travel - Whitehaven
Good morning, thank you so much for taking the time to leave a lovely review, I am so glad we got your cruise sorted and I look forward to seeing you instore soon Gayle :)
Great service looking forward to a good…
Great service looking forward to a good holiday.
28 November 2024
Reply from Hays Travel - Whitehaven
Hello! Thank you so much for taking the time to leave a review, it is much appreciated, you are going to have a fantastic holiday! and we look forward to seeing you in store soon :)
Always get a great service from the…
Always get a great service from the lovely ladies and gents who work in the Whitehaven shop. I wouldn't go anywhere else
24 November 2024
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book this for you. Thanks, Gayle
Reply from Hays Travel - Whitehaven
Good Morning Joshua, thank you so much for taking time to leave a lovely review, it was an absolute pleasure booking your holiday and we look forward to seeing you in store soon Gayle :)
Great deal
I called into Hayes and said "I want something cheap Tenerife or Lanzarote I just want the sun" Lucas in Whitehaven printed off a deal. Also I just enquired if they did carpark deals and he said they do carpark and hotel deals £80 so I then asked for an annual holiday insurance £80 these are really good deals. Went back later that afternoon and asked Lucas to just do it.
15 November 2024
Reply from Hays Travel - Whitehaven
Thankyou Linda for your lovely review, it was a pleasure booking your holiday :) Lucas
Karen was very helpful
Karen was very helpful, full of knowledge and tips for the area we were travelling.
Everything booked what we wanted very smoothly and efficiently.
10 November 2024
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book this for you and I hope you all have an amazing time. Thanks again, Karen
Karen was really helpful and sorted out…
Karen was really helpful and sorted out quotes for me. We are now booked for Florence.
1 November 2024
Reply from Hays Travel - Whitehaven
Thank you for taking the time to leave a lovely review, I look forward to seeing you in store soon Karen :)
Reply from Hays Travel - Whitehaven
Thank you for taking time to leave us a lovely review, we look forward to seeing you in store soon Karen :)
Excellent customer service the team…
Excellent customer service the team were very experienced.
24 October 2024
Reply from Hays Travel - Whitehaven
Thank you for your review. It was a pleasure to book your holiday and more than happy to help. I look forward to seeing you again in store soon. Thanks again, Karen
Willingness to look high and low🤩
19 October 2024
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to help you and find what you were looking for. Thanks again, Gayle
Friendly helpful staff
Friendly helpful staff. Found a price we were happy with for our holiday & added bonus we were able to book pre flight hotel & parking as well. Thankyou
5 October 2024
Reply from Hays Travel - Whitehaven
Hi, thank you so much for taking the time to leave a review it is much appreciated, we look forward to seeing you in store soon Karen :)
Reply from Hays Travel - Whitehaven
Good morning Julie. thank you so much for taking the time to leave a lovely review, I hope you have the most fantastic holiday and I look forward to seeing you in store soon Gayle :)
Friendly and knowledgeable service
Friendly and knowledgeable service, the personal touch provided by Karen was brilliant in helping us decide on our half term break
12 October 2024
Reply from Hays Travel - Whitehaven
Good Morning, thank you so much for taking the time to leave us a lovely review, I look forward to seeing you in store soon Karen :)
Friendly service
To deal with a person is always so much better than being online. Also, they can (and do) offer advice and find good deals. Thoroughly recommended.
4 October 2024
Reply from Hays Travel - Whitehaven
Thank you so much for taking the time to leave us such a lovely revirew, we look forward to seeing you in store soon Lucas :)
Called into whitehaven Hayes and booked…
Called into whitehaven Hayes and booked a fortnights cruise with Gayle and were completely satisfied with the service we received as usual “always at Hayes”
1 October 2024
Reply from Hays Travel - Whitehaven
Morning Elsie, Thank you so much for taking the time to leave such a lovely review, it is always an absolute pleasure booking your cruises, see you in store soon Gayle :)
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