Hays Travel - Wickersley Reviews 

1,157
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From trying to organise the many components of booking a holiday abroad, l put it all into the hands of Hays which relieved my time and stress levels. It also filled gaps that l had overlooked. Staf... See more

Company replied

Rated 5 out of 5 stars

We had been looking online for a late holiday deal and found the travel companies very confusing (and annoying ) to deal with. Random changes in prices, availability very poor. Callum helped us cut th... See more

Company replied

Rated 5 out of 5 stars

Everyone at the wickersley shop are very friendly and welcoming. Shannon was very patient, polite and friendly and gave us good advice. We really appreciated Shannon’s help with our booking

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,157)

119,160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As usual Corey did his stuff....this…

As usual Corey did his stuff....this kid deserves a medal dealing with me!!!!

9 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much Mr Clay for your lovely review, we hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The Staff at Wickersley are extremely helpful and friendly

The staff at the Wickersley branch are always very welcoming and helpful
We always use Hayes travel for our holidays the customer service is excellent
Nicola spent quite a lot of time once again helping us sort out our holiday for a return visit to Florence good flights private transfers and back to our favourite hotel👍

9 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you very much for your kind comments. we are always happy to assist and hope you have a lovely trip. From all the team at Wickersley

Rated 5 out of 5 stars

Everything was done real easy We got…

Everything was done real easy We got the holiday we wanted at a good price In and out in no time at all Thank you to your experience staff at Wickersley

25 January 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you very much for your kind comments. we are always happy to assist and hope you have a lovely trip. From all the team at Wickersley

Rated 5 out of 5 stars

My holyday

As always everything went to plan after one or two problems.

8 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for booking with us again, always a pleasure to help you book your holidays. We look forward to booking you many more in the future.

Rated 4 out of 5 stars

Nominated HAYs when booking on ship

Booked this cruise while onboard the Azura with P&O and Nominated Hays who we used for the cruise we were on. Its good to have the back up of a good travel agents as they are often more responsive than P&O ands it good to be able to pop in and discuss any queries or concerns. Done the same again this year

8 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you very much for your kind comments. we are always happy to assist and hope you have a lovely trip. From all the team at Wickersley

Rated 4 out of 5 stars

Agents are patient & courteous

Agents are courteous & have patience & good expertise

7 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Gemma was very friendly and helpful

Gemma was very friendly and helpful

8 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent help from Corey at Hayes…

Excellent help from Corey at Hayes Travel @ Wickersley..listened to our needs and delivered

7 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Corey in Hays travel at Wickersley made…

Corey in Hays travel at Wickersley made our experience very positive. He was very thorough thoughtful & explained anything I didn’t understand overall I was very impressed

31 January 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you very much for your kind comments. we are always happy to assist and hope you have a lovely trip. From all the team at Wickersley

Rated 5 out of 5 stars

Staff were really friendly and helpful

Staff were really friendly and helpful. Nothing was too much for them spent a long time searching to find the sort of holiday we were looking for with many different companies so we could get the best price posdiy

5 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very helpful.

6 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff were very helpful spent time to…

Staff were very helpful spent time to sort out a holiday to suit me and my family

30 January 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you for your booking, we hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

A knowledgeable team.

We went looking for somewhere special for our Golden wedding anniversary in 2027. We were undecided where we wanted to go with our budget. But Michelle was very helpful & patient with us. Going through our special needs & the type of holiday we wanted. She was very thorough & professional. A very good team at Wickersley.

6 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

It doesn't matter who we speak to at…

It doesn't matter who we speak to at Hays Travel, they all know the procedure and booking is easy.
Very friendly. We're well treated every visit, even when needing advice.

27 January 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The representative Lynn

The representative who dealt with us, LYNN was very helpful, we had specific needs and a strict budget as this was our second holiday booked for this year and money is tight at the moment. She went out of her way to get us the right deal and we ended up with more days away for less money. A great service. Thanks again.

3 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely review and thank you so much for booking with us we really appreciate it! From all the team at Hays Travel

Rated 5 out of 5 stars

Cruise booked

We were well informed and the staff were polite and genuinely interested in our needs

3 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thankyou for the lovely review, we are so pleased you are happy with everything! We hope to see you again soon, the team at Hays Travel Wickersley.

Rated 5 out of 5 stars

Exotic islands cruise

Michelle was very helpful and knowledgeable and as we were first time cruising she definitely helped us to find the perfect holiday,nothing too much trouble and will return in the future

31 January 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your kind review, we look forward to seeing you again soon! - Hays Travel Wickersley :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look