Hays Travel - Wickersley Reviews 

1,155
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

From trying to organise the many components of booking a holiday abroad, l put it all into the hands of Hays which relieved my time and stress levels. It also filled gaps that l had overlooked. Staf... See more

Company replied

Rated 5 out of 5 stars

We had been looking online for a late holiday deal and found the travel companies very confusing (and annoying ) to deal with. Random changes in prices, availability very poor. Callum helped us cut th... See more

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Rated 5 out of 5 stars

Everyone at the wickersley shop are very friendly and welcoming. Shannon was very patient, polite and friendly and gave us good advice. We really appreciated Shannon’s help with our booking

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Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,155)

118,901 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, my holiday was not straight forward but we got there in the end, I am very happy with the outcome, thank you.

4 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Finding the right holiday for us.

From walking through the shop door you were given the staffs absolute attention.

3 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for booking with us, we hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Helpful holiday booking.

As always very helpful and completed our holiday request.

2 March 2026
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Reply from Hays Travel - Wickersley

Hi Edie, thankyou for taking the time on leaving a lovely review. We hope you have a lovely time and can't wait to listen to any feedback. Kind Regards, the Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service. …

Speaking to a very genuine assistant really made a difference to us making the booking.

1 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us, From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The lady was very helpful and polite…

The lady was very helpful and polite looking for anything we asked her ,very good experience .im sorry I’ve forgotten her name .we booked on the 27 feb at wickersley .

28 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for booking with us, we really appreciate it and we hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Always good service and value for money…

Always good service and value for money at Hays.have been helped by Nicola for many of our holidays.Usually knows a nice restaurant suggestion

24 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Helpful, patient staff

Our agent, Nicola, was very patient, helpful and professional, checking different dates, airports and flight times to get us the best deal.

22 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us, we hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Very happy polite patient and helpful…

Very happy polite patient and helpful staff made our experience a pleasure

23 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for booking with us and we hope to see you again soon! From all the team at Hays Travel Wickersley :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, friendly staff. Went out of their way to find us the best deal whilst providing genuine advice. Would definitely recommend.

15 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Help to find a destination

We went in not knowing where we wanted to go on holiday.
With there expertise they helped us narrow the search then pick a holiday

22 February 2026
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Reply from Hays Travel - Wickersley

Thank you for your comments and Thank you so much for booking with us and we hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Holiday search …

The lady who served us bent over backwards to help she was friendly, polite and very helpful, I will not hesitate to return to this travel agent in the future.

21 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Lynn was very helpful in finding us a…

Lynn was very helpful in finding us a lovely hotel i Turkey .And it is a great price and location .thanks lynn .x

19 February 2026
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Reply from Hays Travel - Wickersley

Thank you very much for your kind comments. we are always happy to assist and hope you have a lovely trip. From all the team at Wickersley

Rated 5 out of 5 stars

Using Hays travel for the first time

I found it so easy to pop into my local Hays shop lovely office full off well trained agents I had my holiday booked in no time everything was explained down to the smallest thing will definitely be using Hays again

19 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Really friendly/helpful good knowledge…

Really friendly/helpful good knowledge of the resort we was looking at definitely used again

8 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Everyone is very welcoming and lynn is…

Everyone is very welcoming and lynn is very helpful and very knowledgeable of booking cruises
We were very happy with the service we received

10 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Th3happy ladies e young lady was extremely friendly…

The young lady was extremely friendly and helpful and made every effort to accommodate us, successfully booking a holiday for us.

15 February 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent face to face interaction.

Excellent face to face interaction.

14 February 2026
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Reply from Hays Travel - Wickersley

Hi Mr Sears, we are so happy you had an enjoyable holiday experience. Hope you have an amazing holiday look forward to seeing you in the future. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

As a wheelchair user its difficult to…

As a wheelchair user its difficult to find a suitable holiday which is as accessible as possible the lady who helped us was brilliant and told us which were not suitable and did not try to sell us something we were unable to do which has happened before with a different travel agent so she was very good!

14 February 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you very much for your kind comments. we are always happy to assist and hope you have a lovely trip. From all the team at Wickersley

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