Hays Travel - Wickersley Reviews 

1,152
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

We had been looking online for a late holiday deal and found the travel companies very confusing (and annoying ) to deal with. Random changes in prices, availability very poor. Callum helped us cut th... See more

Company replied

Rated 5 out of 5 stars

Everyone at the wickersley shop are very friendly and welcoming. Shannon was very patient, polite and friendly and gave us good advice. We really appreciated Shannon’s help with our booking

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,152)

118,033 reviews in the last 12 months

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Rated 4 out of 5 stars

Good staff

Good staff. Tried to help all the time.

22 April 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

as always the staff at Hays Travel…

as always the staff at Hays Travel -Wickersley were very helpfull and polite in booking our cruise thank you

14 April 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Very good

Very good , our enquiry was conducted with no problems. We were very pleased with our results.

19 April 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 4 out of 5 stars

Very helpfuland patient and kept in…

Very helpfuland patient and kept in contact with us with any request we asked for . Takes all the pressure off all the holiday details

12 April 2026
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Reply from Hays Travel - Wickersley

Thank you for your kind comments and for choosing to book with us! Best wishes from the whole team at Hays Travel Wickersley

Rated 5 out of 5 stars

Lynn at Wickersley branch is brilliant

Lynn at Wickersley branch is brilliant. She always listens what we require and finds us something to match our needs. She really goes out of her way to find out everything we ask - with great results.

16 April 2026
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Reply from Hays Travel - Wickersley

Thanks for the lovely review and for your booking! We’re delighted to help. From the team at Hays Travel Wickersley.

Rated 5 out of 5 stars

Katie and Georgia were amazing

Katie and Georgia were amazing. We had special needs for our flights, and they made sure every aspect of the journey is booked ahead of time. We will definitely be coming back to the Wickersley office.

16 April 2026
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Reply from Hays Travel - Wickersley

Thank you for the kind words and for your booking! We’re so glad we could help. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The young man was more than helpful…

The young man was more than helpful above and beyond

9 April 2026
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Reply from Hays Travel - Wickersley

Thank you for the lovely comments and for booking with us! We truly appreciate it. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

As always

As always, Jemma was extremely helpful and always wants to help.

16 April 2026
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Reply from Hays Travel - Wickersley

Thank you for your kind feedback and for choosing to book with us. It was a pleasure! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff very helpful and informative on…

Staff very helpful and informative on the resort we'd chose. Try to get us the best price Ayoung assistant helped us download the Hays app as we were struggling probably because we are older customers he was very helpful.

15 April 2026
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Reply from Hays Travel - Wickersley

Thank you for your kind feedback and for choosing to book with us. It was a pleasure! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service from Corey.

Excellent service from Corey.

14 April 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your review and thank you so much for booking with us, we hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent servuice

Georgia was very kind and helpful.

29 March 2026
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Reply from Hays Travel - Wickersley

Hi Judith, it was an absolute pleasure booking your holiday for you! I hope you have a fantastic time, kind regards Georgia

Rated 5 out of 5 stars

Brilliant staff always find you exactly…

Brilliant staff always find you exactly what you want nothing is to much trouble always use hays there the best

4 April 2026
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Reply from Hays Travel - Wickersley

Hi Kathleen, Thankyou for taking the time on leaving such a kind review. We hope you have an amazing holiday. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent customer service ,really…

Excellent customer service ,really polite staff ,so helpful when booking our holiday

4 April 2026
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Reply from Hays Travel - Wickersley

Hi Tracey, thankyou for leaving such a lovely review. Hope you have a an amazing time. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service

Corey was very helpful and informative. He could answer all our questions.

4 April 2026
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Reply from Hays Travel - Wickersley

Hi Julie, Thankyou for your kind words and comments. I will pass them onto Corey. Hope you have an amazing holiday. Kind Regards, the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The place to go for the best booking experience

A visit to Hays travel Wickersley is always a pleasure. The staff are consistently friendly helpful and professional. Shannon, Lyn, Cory and Denise know their job so well and go the extra mile to help find the best holiday possible . The staff make this store

3 April 2026
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Reply from Hays Travel - Wickersley

Hi Janet, it is always a pleasure to serve you. We hope you have an amazing time. Kind Regards, Shannon xx

Rated 5 out of 5 stars

Great service every time

Great service every time

26 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you for booking with us! We hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

How to change the holiday was very…

How to change the holiday was very helpful in the shop

27 March 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your comments and thank you for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Brilliant as ever

Brilliant as ever, Nicola is always very helpful & efficient, a good listener to our needs & requirements.

29 March 2026
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Reply from Hays Travel - Wickersley

Thankyou Mr Jackson. Always happy to help. Kind Regards The Wickersley Team

Rated 5 out of 5 stars

Swift helpful service

Swift helpful service. Got what I was looking for. Holiday picked,booked and paid for in less than 30 mins. Tickets printed. Car parking booked. Even checked me in as it was a last minute break.

29 March 2026
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Reply from Hays Travel - Wickersley

Thankyou for a great review! happy to please and look forward to assisting you in any future bookings. Kind Regards the Wickersley team

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