Hays Travel - Wickersley Reviews 

1,152
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

We had been looking online for a late holiday deal and found the travel companies very confusing (and annoying ) to deal with. Random changes in prices, availability very poor. Callum helped us cut th... See more

Company replied

Rated 5 out of 5 stars

Everyone at the wickersley shop are very friendly and welcoming. Shannon was very patient, polite and friendly and gave us good advice. We really appreciated Shannon’s help with our booking

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,152)

118,436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift helpful service

Swift helpful service. Got what I was looking for. Holiday picked,booked and paid for in less than 30 mins. Tickets printed. Car parking booked. Even checked me in as it was a last minute break.

29 March 2026
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Reply from Hays Travel - Wickersley

Thankyou for a great review! happy to please and look forward to assisting you in any future bookings. Kind Regards the Wickersley team

Rated 5 out of 5 stars

Lovely manner and friendly

Lovely manner and friendly, knowledgeable

25 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon. From all the team at Hays Travel WIckersley

Rated 5 out of 5 stars

Really helpful nothing too much…

Really helpful nothing too much trouble. Excellent service.

18 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 4 out of 5 stars

My experience with your Wickersley…

My experience with your Wickersley Branch is excellent customer service, every time I have visited. Thank you, you will get all my bookings

17 March 2026
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Reply from Hays Travel - Wickersley

Thankyou so much for your lovely feedback.. happy to assist with all your future holidays. Kind Regards The Wickersley Team x

Rated 5 out of 5 stars

As useful the staff were happy to give…

As useful the staff were happy to give me all that I required and were very knowledgeable.

18 March 2026
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Reply from Hays Travel - Wickersley

Thankyou for a lovely review always happy to help. Kind Regards The Wickersley Team x

Rated 5 out of 5 stars

Callum was very friendly and helpful…

Callum was very friendly and helpful thank you
Found us a hotel in Munich just for adults and in a great central location

20 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff so good and helpful

Staff so good and helpful, especially Corey.

20 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

first class very helpful

first class very helpful

10 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for booking with us and thank you so much for your lovely comments! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

As always Michelle was very pleasant…

As always Michelle was very pleasant and efficient. Wouldn’t go anywhere else to book our holidays but Wickersley Hays.

18 March 2026
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Reply from Hays Travel - Wickersley

As always thank you so much for your business, pleasure to serve you both. Don't forget I've got a lanyard for you. Michelle

Rated 5 out of 5 stars

Car hire for a trip in USA

We booked car hire for a trip in USA. Corey at the Wickersley branch did all the heavy lifting, finding us the best deal, the insurance package that suited our needs, and the best price that we have found, despite trawling the internet. Having done many previous road trips in the States and encountered lots of "hard sells" at the collection desk, it was important to us to make sure we had all the insurance that we need, and the package we got ticks all the boxes. Corey was polite and attentive, remembered my name (we'd been in the previous week), and answered all our questions in detail. If he wasn't sure of something, he made a point of finding out from colleagues. Thank you for sorting out the final piece of the jigsaw for our big trip this year!

13 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much Kath for your lovely comments and thank you so much for booking with us we really appreciate it! From Corey and the Wickersley team

Rated 5 out of 5 stars

Very helpful

Very helpful sales person

3 March 2026
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Reply from Hays Travel - Wickersley

Thank you for a lovely comment, happy to help. Kind Regards The Wickersley Team

Rated 5 out of 5 stars

Natalie the representative I dealt with…

Natalie the representative I dealt with couldn't be more helpful. I made my booking but realised while I was there I was doing something important that week but the next week was available. She phoned Caledonian to get it altered

10 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us, We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

She was brilliant

She was brilliant

8 March 2026
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Reply from Hays Travel - Wickersley

Thank you for booking with us again and for your kind comments. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

All the staff are really polite…

All the staff are really polite helpful, nothing is too much trouble

7 March 2026
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Reply from Hays Travel - Wickersley

Thank you for your lovely review. Kind Regards, the Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Very helpful

Very helpful, my holiday was not straight forward but we got there in the end, I am very happy with the outcome, thank you.

4 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Finding the right holiday for us.

From walking through the shop door you were given the staffs absolute attention.

3 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for booking with us, we hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Helpful holiday booking.

As always very helpful and completed our holiday request.

2 March 2026
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Reply from Hays Travel - Wickersley

Hi Edie, thankyou for taking the time on leaving a lovely review. We hope you have a lovely time and can't wait to listen to any feedback. Kind Regards, the Team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent service. …

Speaking to a very genuine assistant really made a difference to us making the booking.

1 March 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us, From all the team at Hays Travel Wickersley

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