We had an excellent experience booking with Kate, she was polite, knowledgeable and listened to what we wanted from our holiday. She offered us good advice and found us the perfect deal. We will de... See more
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Once again Hays at Widnes has exceeded all expectations. On Wednesday Julie booked 1 holiday for me by phone and reserved another. On Thursday Grace printed the paperwork for the first hol. and... See more
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Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys. So glad we did!! Whole trip boo... See more
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My sister and I walked into the Widnes store a few days ago, we were armed with nothing more than a vague idea we fancied going on our first ever cruise. Possibly Mediterranean, possibly 7 days, possi... See more
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Company details
- #22 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Albert Road, WA8 6JE, Widnes, United Kingdom
- 0151 4380057
4.9
Excellent
837 reviews
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First timers
It is the first time we have booked with Hays travel and the first time for us on a cruise.
Ellie was the lady who booked our holiday and she was very helpful.
Ellie explained everything to us about the holiday in detail and it made us more confident about cruising for the first time. Thank you
13 January 2026
Reply from Hays Travel - Widnes
Thank you for your kind reviews, i am so glad you felt like i explained everything. Hopefully you love it and we can do more cruises together in the future
Always a Great Experience with Hays…
Always a Great Experience with Hays Travel They sort everything out For You
Tickets .Luggage Labels .Information.
19 December 2025
Unprompted review
Reply from Hays Travel - Widnes
Thank you for your feedback we do pride ourselves on giving this service so im glad you appreciate this work. Hope to see you soon for your next booking
Reply from Hays Travel - Widnes
Thanks so much! It was a pleasure booking your holiday for you x
our special place booked
I was looking for a holiday to somewhere we’ve been before and We were able to get it booked making us very happy!
1 January 2026
Reply from Hays Travel - Widnes
Hi, Thankyou so much for your lovely words.
I called in about holiday vouchers for…
I called in about holiday vouchers for a gift for family member. Everything was explained how to use the voucher. So I was happy to buy
30 December 2025
Reply from Hays Travel - Widnes
Hi Dorothy, Thankyou for your kind words. We look forward to seeing you again.
Service verry good especially helpful to older travellers
made a recent booking with our local shop in Widnes found staff very helpful and pleasant , would book again with them in the future.
31 December 2025
Reply from Hays Travel - Widnes
Hi Mavis, Thankyou so much for your kind feedback. Its always a pleasure to help book your holidays.
Hays Travel Widnes
Assistant dealt with technology issue calmly. Clearly talked through the options for the package that we booked. Obviously new to the role but had experienced colleagues alongside to assist with queries.
3 January 2026
Reply from Hays Travel - Widnes
Thank you for your lovely comment, we are so glad we found your perfect trip
Very pleasant and helpful and sorted my…
Very pleasant and helpful and sorted my holiday out for me will b going bk again
24 December 2025
Reply from Hays Travel - Widnes
Thank you for your lovely reply, we love booking them for you and helping find your perfect trips
Highly recommend
The ladies that helped us book our trip were very polite, friendly and informative. They gave us a lot of advice about the trip with it being our first time on a cruise.
We done our booking with Grace and Ellie
30 November 2025
Reply from Hays Travel - Widnes
Thank you for your kind review, so glad we could get your perfect first cruise booked for you and hopefully more for the future
Excellent service and advice
Excellent service and advice, Grace was so helpful. No problems from start to finish. Very professional will book with Grace again.
23 November 2025
Reply from Hays Travel - Widnes
Thank you so much for the kind review
The staff were very helpful and…
The staff were very helpful and pleasant,
The service was easy and simple no difficulties making the booking and I would always return to Hays travel services
11 November 2025
Reply from Hays Travel - Widnes
Thank you so much, we appreciate your kind words and loyalty!
Staff were very helpful and polite
Staff were very helpful and polite . The lady helped us to find the holiday we wanted .
20 November 2025
Reply from Hays Travel - Widnes
Thank you so much for your kind response! So happy to book your holiday for you x
I can honestly say Ellie is so…
I can honestly say Ellie is so professional and helpful i couldn't ask for more my whole experience was fantastic as always
18 November 2025
Reply from Hays Travel - Widnes
Thank you for your lovely review it was a pleasure as always to book your trips
Reply from Hays Travel - Widnes
Thank you for your review so glad that we managed to book the holiday you was after
I have used Hays in Widnes for many…
I have used Hays in Widnes for many years always helpful and make the process effortless
Great friendly staff would highly recommend
12 October 2025
Reply from Hays Travel - Widnes
Thank you for your kind words and loyalty x
staff are so helpful
staff are so helpful and take their time to pick a selection for you to choose from We have booked 7 holidays with this Widnes branch this year so this is number 8 Many thanks to the wonderful staff Marg & Ken Lunt
12 November 2025
Reply from Hays Travel - Widnes
It is always a pleasure to book your holidays! Thank you for your feedback and loyalty x
Reply from Hays Travel - Widnes
Thank you for your lovely feedback, it is much appreciated !
Booking our holiday with Hays Travel…
Booking our holiday with Hays Travel was no problem. Kate was really good and explained everything each step of the way.
29 October 2025
Reply from Hays Travel - Widnes
Thank you for your review, so glad you had an enjoyable booking experience
After booking our first holiday for…
After booking our first holiday for 2026 we called in again the following week and booked another holiday. As usual excellent service by pleasant staff who were knowledgeable and professional.
22 October 2025
Reply from Hays Travel - Widnes
Thank you for you kind feedback! It was a pleasure x
Went away from shop with holiday booked
12 October 2025
Reply from Hays Travel - Widnes
thank you for your booking !!
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