Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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See what reviewers are saying
Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
Company replied
Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
Company replied
Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
1k reviews
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good service
Kelly helped us tailor our break perfectly. She was pleasant, very knowledgeable, and helped us change our flight times—she even added some discounts for us!
We have used Hays Travel previously and have always been happy with their service.
11 June 2026
Reply from Hays Travel - Wigan
Tracey,
We are so pleased to hear we could tailor your perfect break and that you were happy with our service. Thank you for your kind words!
Kind Regards
Hays Travel
Andrea is simply the best! Wigan Hays!
We went in to pay for our next holiday abroad at the end of September. Thankfully Andrea was in so we chatted about another holiday next year, already have one in May booked.
Andrea was her usual hard working professional and friendly. We ended up booking yet another holiday.
We would never want to book with anyone else.
We told her how relaxing and comfortable our last holiday was and how much we were looking forward to our next one. Now we have three booked and are really looking forward to all of them.
16 June 2026
Reply from Hays Travel - Wigan
John Brailsford,
We are so pleased to hear you had such a wonderful experience and that we could help you book another fantastic holiday! We appreciate your kind words and trusting Andrea to book your holidays.
Kind Regards
Hays Travel
Fab the lady that helped us was amazing…
Fab the lady that helped us was amazing really helped us with booking Disney
14 June 2026
Reply from Hays Travel - Wigan
MISSKIRSTYGASKELL,
We're so glad we could help with your Disney booking! We appreciate your kind words.
Kind Regards
Hays Travel
Andrea was very helpful and the process…
Andrea was very helpful and the process was quite smooth
14 June 2026
Reply from Hays Travel - Wigan
Anne Starr,
We are so glad to hear this. Thank you for your kind words.
Kind Regards
Hays Travel
Could not fault my advisor Nicola
Could not fault my advisor Nicola, she catered the holiday exactly to my requirements. Nothing was too much trouble for her, 10/10.
14 June 2026
Reply from Hays Travel - Wigan
G KEAR,
We're so glad we could cater your holiday exactly to your requirements. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
I always try to book my holidays…
I always try to book my holidays with Haysit gives a good clear and informative service
11 June 2026
Reply from Hays Travel - Wigan
James,
We truly appreciate your kind words and continued trust in our service. Thank you for your loyalty!
Kind Regards
Hays Travel
Service with a smile
13 June 2026
Reply from Hays Travel - Wigan
Michael Dutton ,
We are so pleased to hear that we provided you with excellent service. Thank you for your kind words.
Kind Regards
Hays Travel
Excellent service
Excellent service, Lisa has a wealth of experience, thank you for your help
11 June 2026
Reply from Hays Travel - Wigan
We're so glad you had a great experience with us. We appreciate your kind words!
Kind Regards
Lisa
Very helpful throughout the whole…
Very helpful throughout the whole meeting spoke politely and knew her stuff
12 June 2026
Reply from Hays Travel - Wigan
We are so pleased our team was helpful and knowledgeable. Thank you for your kind words!
Kind Regards
Abbie
The Lady who dealt with our Booking was…
The Lady who dealt with our Booking was very helpful & did everything she could to book the Holiday we wanted. She was very pleasant & respectful & made our experience with Hay's Travel very easy. Thank you.
4 June 2026
Reply from Hays Travel - Wigan
Denise Mulligan,
We're so glad to hear we made your booking experience easy and pleasant. Thank you for your wonderful feedback; we truly appreciate it!
Kind Regards
Hays Travel
Andrea
As usual good service with…
As usual good service with knowledgeable staff everything went smoothly
11 June 2026
Reply from Hays Travel - Wigan
David,
We are so pleased everything went smoothly for you. Thank you for your kind words!
Kind Regards
Yasemin
Excellent customer service
Excellent customer service, friendly member of staff and made the whole process easy
3 June 2026
Reply from Hays Travel - Wigan
Paul,
We're so glad our team made the process easy for you. Thank you for your kind words!
Kind Regards
Hays Travel
Andrea
Reply from Hays Travel - Wigan
We truly appreciate your kind words. We are so pleased we could assist you.
Kind Regards
Andrea
Staff very helpful and we got a really…
Staff very helpful and we got a really good late deal
9 June 2026
Reply from Hays Travel - Wigan
Thank you for your kind 5-star review! We are so pleased we could assist you.
Kind Regards
Kelly
Amazing!
Easy booking process, very helpful staff- thank you Kelly! Great customer service definitely comes recommended :) No stress, All round brilliant experience can’t thank you enough!
9 June 2026
Reply from Hays Travel - Wigan
Thank you for your wonderful review! We are so glad to hear you had such a brilliant experience with us. We appreciate your kind words.
Kind Regards
Kelly
Lyndsey the lady who did all the work…
Lyndsey the lady who did all the work was excellent
5 June 2026
Reply from Hays Travel - Wigan
Philip,
We are so glad we could assist you.
Kind Regards
Hays Travel
Reply from Hays Travel - Wigan
MS S CONWAY,
We are so pleased to hear you received good advice and found our travel agent pleasant. We appreciate your kind words.
Kind Regards
Hays Travel
Very pleased with your member of staff…
Very pleased with your member of staff Abbie who treated us in a very professional way and completed the holiday transaction in less than thirty minutes even though she admitted she was not as comptomt as other members of staff on cruises we are very happy with all your staff at wigan always helpful
4 June 2026
Reply from Hays Travel - Wigan
Robert Collier,
Thank you for your wonderful 5-star review! We are so pleased to hear about your positive experience and that we could assist you with your holiday plans. We truly appreciate your kind words about our team.
Kind Regards
Abbie :)
Fabulous as always
Fabulous as always . Very helpful great options would not book with anyone else
3 June 2026
Reply from Hays Travel - Wigan
Janet Lavin,
We appreciate your kind words! We are delighted to know we provided great options.
Kind Regards
Lyndsey
Lyndsey is brilliant 🤩
Didn’t really know where to go on holiday with out little girl for her 2nd birthday but we spoken to Lyndsey and she shown us loads of options and booked us a bargain 👍
25 May 2026
Reply from Hays Travel - Wigan
David Brown,
We're so happy we could help you find the perfect birthday getaway for your little one! We appreciate your kind words.
Kind Regards
Lyndsey
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