Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
Company replied
Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
1k reviews
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Fabulous as always
Fabulous as always . Very helpful great options would not book with anyone else
3 June 2026
Reply from Hays Travel - Wigan
Janet Lavin,
We appreciate your kind words! We are delighted to know we provided great options.
Kind Regards
Lyndsey
Lyndsey is brilliant 🤩
Didn’t really know where to go on holiday with out little girl for her 2nd birthday but we spoken to Lyndsey and she shown us loads of options and booked us a bargain 👍
25 May 2026
Reply from Hays Travel - Wigan
David Brown,
We're so happy we could help you find the perfect birthday getaway for your little one! We appreciate your kind words.
Kind Regards
Lyndsey
Always book our Holidays with Hays and…
Always book our Holidays with Hays and always receive excellent service from all staff in the Wigan Office. Couldnt speak highly enough of Ellie who did 2 bookings for me yesterday afternoon.
29 May 2026
Reply from Hays Travel - Wigan
Chris,
We truly appreciate your continued loyalty and kind words. We are so pleased we could assist with your bookings!
Kind Regards
Ellie
Reply from Hays Travel - Wigan
stuart graham,
We appreciate your kind words. We are so glad we could assist you.
Kind Regards
Hays Travel
The price they displayed the day before…
The price they displayed the day before had gone up the next day in price. As tui said you should of honored the price because of the amount of holidays booked with you.
8 March 2026
Reply from Hays Travel - Wigan
Belindaann,
We appreciate you sharing your experience. We understand your frustration regarding the price change and value your continued loyalty. We are reviewing this internally.
Kind Regards
Hays Travel
Staff brilliant as usual always…
Staff brilliant as usual always pleasant and helpful make you feel comfortable
20 May 2026
Reply from Hays Travel - Wigan
Marlene Belshaw,
We're so glad our team consistently provides a pleasant and comfortable experience. Thank you for your kind words!
Kind Regards
Lisa
Very helpful and friendly agent
Very helpful and friendly agent who had also visited our chosen resort herself and was, therefore, able to offer practical tips on the location.
26 May 2026
Reply from Hays Travel - Wigan
Trevor,
We are so pleased our agent's firsthand knowledge was helpful. Thank you for your kind feedback!
Kind Regards
Andrea
Reply from Hays Travel - Wigan
Simon Green,
We are so pleased you enjoyed our brilliant, friendly service. Thank you!
Kind Regards
Kelly
Reply from Hays Travel - Wigan
Andrew,
We appreciate your kind words. We are so pleased our team was helpful.
Kind Regards
Ellie
all great lindsey was nice and very…
all great lindsey was nice and very easy to talk to and very helpful having been to the same destination a few times gave us some very helpful tips
22 May 2026
Reply from Hays Travel - Wigan
Simon Davenport,
Thank you for your wonderful 5-star review! We are so pleased to hear our team was helpful and provided great tips.
Kind Regards
Lyndsey
Dealt with a lovely young lady
Dealt with a lovely young lady, nothing was too much trouble
20 May 2026
Reply from Hays Travel - Wigan
Thomas Robinson,
We are so glad we could help. Thank you for your lovely review.
Kind Regards
Abbie
Never used hays travel before but from…
Never used hays travel before but from walking in being greeted by there lovely team I then sat down told the lady what I was looking for and within 10 mins I had booked my holiday.What a lovely team they are very polite and professional
19 May 2026
Reply from Hays Travel - Wigan
Sarah,
We are delighted to hear you had such a positive experience booking your holiday with our team. We appreciate your kind words.
Kind Regards
Yasemin
Nicola was exceptional got us a great…
Nicola was exceptional got us a great price for the canada Alaska cruise we feel she went out of her way i have booked multiple holidays service alway excellent
17 May 2026
Reply from Hays Travel - Wigan
Janet Ainscough,
We're so glad to hear you had an excellent experience and appreciate your kind words about our service. Thank you for your continued loyalty!
Kind Regards
Nicola
Representative was very helpful and…
Representative was very helpful and answered all our questions.
16 May 2026
Reply from Hays Travel - Wigan
Christine Shawcross,
We are so pleased to hear this! We appreciate your kind words.
Kind Regards
Abbie
We spoke to Kelly over the phone to…
We spoke to Kelly over the phone to book our latest cruise, as always Kelly understands what we are looking for and finds us the best place on the ship, thank u Kelly, see u soon😁 p.s Congratulations 🥂
13 May 2026
Reply from Hays Travel - Wigan
Mr Peter Amos,
We're so pleased to hear we consistently help you find the perfect cruise and cabin. We appreciate your kind words and look forward to assisting you again soon!
Kind Regards
Kelly
Very knowledgeable, helpful staff
Kelly was very knowledgeable, helpful and friendly.
We asked about various flights options and she was very supportive with this.
We then looked into cruises and she was knowledgeable and helpful with the booking process and on-board options.
Kelly also offered support with booking in online for our upcoming holiday, which we appreciated.
Many thanks, Kelly.
The monthly payment is a convenient and very manageable way to book holidays and we appreciate this option - thank you.
We will certainly book with Hays Travel again.
12 May 2026
Reply from Hays Travel - Wigan
We appreciate your kind words! We're so glad that you found the support and information you needed when booking your flights and cruise. It's great to hear that the payment option is helpful for you. We look forward to assisting you again in the future!
Hays Travel Wigan
Nicola was really knowledgeable and…
Nicola was really knowledgeable and helpful. I haven't been abroad for many years and was anxious about booking for the first time in a long time but booking through the company has made it so much more straightforward and gives us peace of mind!
12 May 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your experience. We're happy to hear that our team member's knowledge and assistance provided peace of mind needed at this time.
Hays Travel Wigan :)
Kelly was brilliant
Kelly was brilliant, helped us book both holidays, wouldn't go anywhere else
11 May 2026
Reply from Hays Travel - Wigan
Lynne Christine Ackers,
We appreciate you booking your holidays with us. We are so happy to hear about the great experiences you had while planning your trips.
Excellent travel booking experience All staff very friendly
All staff very friendly, Lyndsey very good , sorted out holiday to suit us, was very patience and efficient.
2 May 2026
Reply from Hays Travel - Wigan
John and Christine,
We appreciate your kind words and are so happy we could help you find the perfect holiday. Thank you for your positive feedback and for booking with us!
Really friendly helpful and efficient
Really friendly helpful and efficient. Would never book my own holidays again
10 May 2026
Reply from Hays Travel - Wigan
Heather,
We are so glad that you found our team friendly, helpful, and efficient. Thank you for letting us help you plan your holidays.
Kind Regards
Kelly
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