The young man who served me gave me an excellent deal for Tenerife 2027 and was very friendly and informative. Rachel your team at Workington are always simply the best. Oh and they even made me a... See more
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Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Company replied
Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.
Company replied
Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confide... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Murray Road, CA14 2AB, Workington, United Kingdom
- 01900837909
4.9
Excellent
617 reviews
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Gayle was absolutely lovely and so…
Gayle was absolutely lovely and so helpful with our holiday booking
30 August 2026
Reply from Hays Travel - Workington
Good morning Anne, thank you so much for taking the time to leave such a lovely review, I look forward to seeing you instore soon Gayle :)
Brilliant patient staff
Staff went over and above to sort out the river cruise. Rachel and Aiden very good. Helpful informative. Would use Hays again.
29 August 2026
Reply from Hays Travel - Workington
Hi Helen, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon :)
Fantastic service
Fantastic service, Great Staff who go above and beyond to help you get the perfect holiday 👏👏
22 August 2026
Reply from Hays Travel - Workington
Hi Graeme thank you so much for taking the time to leave such a lovely! review, we look forward to seeing you in store soon :)
The young man who served me gave me an…
The young man who served me gave me an excellent deal for Tenerife 2027 and was very friendly and informative.
Rachel your team at Workington are always simply the best.
Oh and they even made me a coffee.
27 August 2026
Reply from Hays Travel - Workington
Hello Mr Brear, Thank you so much for your amazing feedback, it is always a pleasure seeing you in store and booking your amazing holidays for you, we look forward to seeing you soon and we will pop the kettle on! Aidan :)
Cruising
Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.
21 July 2026
Reply from Hays Travel - Workington
Good morning Marie, thank you so much for taking the time to leave a lovely review, I am so glad that we found you the perfect cruise, I look forward to seeing you in store soon Laura :)
Reply from Hays Travel - Workington
Good morning, thank you so much for taking the time to leave us a lovely review, I look forward to seeing you in store soon Rachel :)
Be very happy to rebook .
Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
27 August 2026
Reply from Hays Travel - Workington
Thank you so much for your kind words - we really appreciate it :) See you in store again soon, Rachel
Rachel and team were very friendly and…
Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.
27 August 2026
Reply from Hays Travel - Workington
Always a pleasure taking care of you both. See you again soon, Rach :)
Great service thank you to Laura
26 August 2026
Reply from Hays Travel - Workington
Thank you for your kind words :) See you again soon
Great service and great information…
Great service and great information about were we are going to. Could not fault anything from walking through the door to we walked out again.
22 August 2026
Reply from Hays Travel - Workington
Thank you for your kind words :) It was a pleasure taking care of you both. See you again soon, Rachel
Friendly staff we were made very…
Friendly staff we were made very welcome no problems what so ever . Very comfortable booking the holiday everything went smoothly.Thank you
14 August 2026
Reply from Hays Travel - Workington
Thank you both for you kind words - they mean alot :) see you in store again soon - Rachel
Reply from Hays Travel - Workington
Thank you for taking the time to leave a review - we really appreciate it :)
Clare was totally fantastic when it…
Clare was totally fantastic when it came to booking our holiday she sorted us right out as we didn’t no were we wanted to go 😂 Claire does an amazing job we will definitely book With Clare again
1 August 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback & continued custom ,this is very much appreciated 😊
Staff are very knowlegable
Staff are very knowlegable and know the ins and outs that we dont that makes all the difference to booking effortless
2 August 2026
Reply from Hays Travel - Workington
Thank you for your kind words :) we look forward to seeing you again soon. Rachel & team
The hole experience of booking our…
The hole experience of booking our holiday was great .the young lady knew what she was talking about explained every thing she listened to what we wanted and didn't just pushed us along into a hotel we didnt want .we got a flight that suited us
9 August 2026
Reply from Hays Travel - Workington
Thank you for such kind words :) we look forward to seeing you instore again soon - Rachel
Rachel went above and beyond to make…
Rachel went above and beyond to make sure I booked my perfect holiday .
6 August 2026
Reply from Hays Travel - Workington
Thank you so much - it was a pleasure helping you book your perfect break :) See you soon, Rachel
My experience with the Hays travel…
My experience with the Hays travel advisor was excellent, she was very helpful 🙂
28 July 2026
Reply from Hays Travel - Workington
Hi Kerry, Thank you so much for your wonderful feedback. It was a pleasure to help book your amazing US holiday for you. Many Thanks Clare :)
Rachel was great
Rachel was great, getting us just the holiday we wanted and for the best price she could find ,
5 August 2026
Reply from Hays Travel - Workington
Thank you so much for your kind words :) it was a pleasure taking care of this special holiday for you both. See you soon, Rachel
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Always excellant service and advice
2 August 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
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