The young man who served me gave me an excellent deal for Tenerife 2027 and was very friendly and informative. Rachel your team at Workington are always simply the best. Oh and they even made me a... See more
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See what reviewers are saying
Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Company replied
Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.
Company replied
Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Murray Road, CA14 2AB, Workington, United Kingdom
- 01900837909
4.9
Excellent
617 reviews
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Great staff
All the shop staff were very helpful & friendly. They got everything sorted, and gave us some good advice.
1 July 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely review — it truly means a lot to us.
We’re delighted to hear that our team were helpful, friendly, and able to get everything sorted for you. The staff take real pride in offering clear, useful advice, so knowing it made a difference to your visit is incredibly rewarding.
If there’s ever anything more we can do to support you, or if you’d like to share further feedback, we’re always here and happy to help. Rachel
Excellent service
Excellent service. Didn’t feel rushed and took the time to explain things and other options available. Very polite and knowledgeable
29 June 2026
Reply from Hays Travel - Workington
Hi Colette. Thank you very for your amazing feedback. it was a pleasure to help book your Fjords Cruise for you. Look forward to seeing you again in store. Many Thanks Aidan :)
Fabulous staff in Workington!
The staff in the Workington branch are ALWAYS so helpful! I went in looking for a break in Kraków just last week, gave Clare my brief and just left her to it. We're now counting down the days till we get there! Seamless booking, including our excursion to Auschwitz. We wouldn't book with anyone else now 🙂
19 June 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely review! It was a pleasure putting your Kraków trip together, and I’m thrilled you’re counting down the days. Have an amazing time — can’t wait to help with the next one. Clare :)
Always made to feel welcome friendly…
Always made to feel welcome friendly and go the extra mile to help provide the perfect holiday. Rachel is excellent great knowledge and experience.
24 June 2026
Reply from Hays Travel - Workington
Thank you so much for taking the time to leave me such a lovely review - I really appreciate it :) Have a wonderful time away. Rachel
Always get a really great service from…
Always get a really great service from Hays Workington .
20 June 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Friendly staff very helpful
21 June 2026
Reply from Hays Travel - Workington
Good morning, thank you so much for taking the time to leave a review, it is much appreciated :)
Fantastic Service
Once again. Fantastic service from Rachel. Friendly, knowledgeable and amusing. That’s why we keep coming back.
21 June 2026
Reply from Hays Travel - Workington
Good Morning, thank you so much for taking the time to leave a review, it is always a pleasure booking your holidays! see you in store soon Rachel :)
Paradise
Just got back from 10 amazing days at Catalonia playa mamora in Cancun Mexico, advised to us by Laura from Hay's Travel, we went in not knowing what we wanted but knowing we wanted something special for my 50th birthday, Laura talked us through everything and also her personal experience, so we decided to go for it, and genuinely had the most amazing time. We were a little apprehensive at 1st thinking about safety but we worried unnecessarily, we actually felt safer there than we have in Spain. Big thanks to Laura and we will be booking to go again soon.
8 June 2026
Unprompted review
Reply from Hays Travel - Workington
Thank you very much for lovely feedback it is greatly appreciated :)
racheal was first class very helpful…
racheal was first class very helpful and patient a pleasent person to deal with
16 June 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated.😊
Turkey family holiday
Really helpful with us for our family holiday to turkey helped us with airport parking and all our organisation for the aeroplane seats ect 😊 thankyou very much Gayle at Workington hays
17 June 2026
Reply from Hays Travel - Workington
Hi Lee, thankyou so much for your lovely review, it was a pleasure booking your holiday and we look forward to seeing you in store soon Gayle :)
Friendly efficient Travel Agent who…
Friendly efficient Travel Agent who made everything seem effortless. Really pleasant staff and nothing was too much trouble. We would definitely use again.
4 June 2026
Reply from Hays Travel - Workington
Thank you both for leaving such a kind review - I really appreciate it. Look forward to seeing you instore again soon :) Rachel
Great as always
Great as always. Clare was very helpful and met all our expectations. She found what we were looking for and Great as always. Clare was very helpful and met all our expectations. She found what we were looking for and helped us plan our next vacation. Thank you so much, and we will definitely be back.
11 June 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely comments & your loyal custom. We really appreciate this 😊
The staff member we dealt with was…
The staff member we dealt with was professional and very polite and attended to all our questions and queries very happy
8 June 2026
Reply from Hays Travel - Workington
Thank you for taking the time to leave us a review. We look forward to seeing you again soon, Gayle
Always a pleasure to book with the best…
Always a pleasure to book with the best team. Aidan is very knowledgeable and always serves his customers with a smile
Gillian
2 June 2026
Reply from Hays Travel - Workington
Hi Gillian, Thank you so mcuh for you lovely feedback. Always a pleasure to help book your holidays for you. Look forward to seeing you again. Aidan :)
Reply from Hays Travel - Workington
Thank you so much for your kind words. We look forward to seeing you again soon, Rachel
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Friendly and knowledgeable staff who…
Friendly and knowledgeable staff who listened to our needs and helped us to book exactly what we wanted.
22 May 2026
Reply from Hays Travel - Workington
Hello Olwen, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Gayle :)
Great Experience 100% Recommend
All the staff were very friendly and welcoming. We dealt with Gayle and she was brilliant. Very knowledgeable and helpful. She made the whole process so easy for us (holiday, airport parking, travel money) and made sure we got the best deal too. Highly recommend and will definitely be booking future holidays at Hays, Workington. Thank you Gayle 😊
23 May 2026
Reply from Hays Travel - Workington
Good Morning, thank you so much for leaving such a lovely review! It was an absolute pleasure booking your holiday for you, I look forward to seeing you in store soon Gayle :)
Aidan helped greatly getting us what we…
Aidan helped greatly getting us what we needed .
21 May 2026
Reply from Hays Travel - Workington
Hi Keith. Thank you so much for the great feedback.It was pleasure to help get your cycling holiday booked and sorted. I Look forward to seeing you instore again. Many Thanks Aidan :)
Aidan at Workington branch was very…
Aidan at Workington branch was very polite & knew exactly what we wanted from our holiday. It’s always a delight booking our holidays with the team at Workington
21 May 2026
Reply from Hays Travel - Workington
Hi Glynis. Thank you so much for your positive and wonderful feedback. It's always a pleasure to see you in and help get all your holidays booked for you. Many Thanks Aidan :)
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