hirschs.co.za Reviews 

Disappointing service!
I recently ordered a fridge from Hirchs online, which took more than 2 weeks to deliver. The delivery day was changed twice, very inconvenient and unprofessional. This was my first time buying from them, I had high expectations needless to say that will be my last purchase from them.

I had the most warm and amazing welcome by yet again Azam at Hyde park always smiling and knowledgeable with his products....very friendly young man helped me purchase the best products that I needed for my kitchen

Went to Hirschs for the first time. I was skeptical but was mind-blown by the diversity of options and how wonderful the store is. I particularly loved the price range from entry-level items to high-end. They truly cater to all customer budgets.

Special shoutout to Thuli for helping me find everything I needed. She gave me coffee, we explored product options and she matched the discount to the online only option and arranged for free delivery.

I feel very taken care off and will certainly use Hirschs for all appliance needs going forward.

I received a remark service from the verimark Brand ambassadors I highly recommend their service

Thank you Casandra @ Montana for the excellent service!!!Wouldn't mind coming back again and again!!!

Thank you Mpho for great service you are the best...

Purchased a fridge at hirsch's Hyde Park. Great service by the sales lady Zanele.

Good service from sameera springfield

I'm very impressed by the service we received from Gopolang the gentleman knows very well is products and the explanation was just simple and easy to understand I didn't wanna buy any LG appliances but he convinced me he's a very good salesman. I'm happy .

Big up to Sifiso Nkalakatha and Thulani warehouse leaders for quick service and friendly communications

Thank you so much Masechaba the Braun expert.

morning good people i just wanna take these moment thank you for a good service i received from a lovely lady by the name off angellina she knows very well how to service costumers im thankful to be severd by her

Just wanted to say thank you to lerato for her amazing service, she was super helpful, friendly and made sure everything was sorted out quickly

My husband and I were assisted by an espresso ambassador , she was so friendly and informative…we highly recommend the store and we definitely going back there. 🥰🥰

Hi ya'll just wanna pass my thank you to the ambassador of Samsung in Springfield Lucy for assisting me with a washing machine she knows her products very well good communicate and marvelous service thank you Lucy

The sales guy named Frank was a great help and due to my excellent experience from him I will definitely be shopping here again.

I was indeed thrilled with the awesome shopping experience I had by Hirsch's ,

Big shout out to Frank for the assistance and making it that much
More pleasant

I definitely will be coming over again soon 👌

"Huge shoutout to Farah and Daniel at Hirsch in Springfield Park! 😊 They absolutely killed it with their service! Super friendly, attentive, and made our day. If you're ever in the area, hit them up! 👍 5 stars from us 🍴"

Hi went to buy a Smart TV from Hirschs in Fourways. Thy showed me the HiSence range that did not look bad on the display. I purchased a TV based on what I saw. What a disappointment as the picture is really bad, the colours looks washed out and you can’t compare it to my 10 year old Samsung. The only reason I wanted to change was because the Samsung Smart TV I have did not have the DSTV app and I want to get rid of my decoders. The HiSence TV I bought was a QLED, I was told is the latest tech and the picture quality was good. But the picture quality is very poor and appears yellow like a news paper that was lying in the Sun. The black appears grey in comparison to the Samsung’s quality. I went back to Hirsch and said I want to exchange the sub- standard HiSense for a Samsung as I will pay the difference in price. Now I am told HiSense must first come and look at the tv and they will call and make an appointment. I have been waiting all day for a call and they say it can take 10 days. I must now have this bad device in my house till they decide to come. Hirsch staff tell me there is a 40% handling fee for an exchange. They probably also want to delay the process then tell me 10 days has past and I can’t exchange. Further more if HiSense is of the opinion the product is fine I must now live with this sub standard TV i really don’t want. I am left with no re course. I don’t want this thing as in my opinion it junk and I don’t want it in my house. I have been buying most of my products from Hirsch over the years but this will not be the case going forward. I can’t trust them. The guarantee is another issue. The sales person told me there is a 5 year guarantee, then later I was told it’s only 2 years whereafter they only pay 30%. Then if you read the guarantee information you get with the TV it’s a totally different story. To qualify for extended warranty you have to register on the Hisense site, which is totally different to what I was told by the sales person. By scanning the QR code to register it takes to you site to register. To enter the purchase date there is drop down menu
only going to 2018 and you can’t enter the purchase date manually. Is this now a scam between Hirsch and Hisense not to honour the warranty. How can you trust this retailer and or supplier of goods. I totally lost my trust in Hirsch and will no longer purchase anything from Hirsch and I will make sure people get to hear about my experience.