The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... See more
Company replied
Location
Switch location26 The Martlets, RH10 1ES Crawley, GB
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See what reviewers are saying
I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... See more
Company replied
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... See more
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HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsh... See more
Company replied
Company details
- #46 of 61 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Crawley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
26 The Martlets, RH10 1ES, Crawley, United Kingdom
4.6
Excellent
139 reviews
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Reply from hmv (UK) - Crawley
Hi Jenson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent delivery on time with regular…
Excellent delivery on time with regular update on estimated arrival times.
3 October 2024
Reply from hmv (UK) - Crawley
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Service
I ordered an item for my son's forthcoming birthday. Very pleased, super quick delivery. Excellent service
16 September 2024
Reply from hmv (UK) - Crawley
Hello Kathy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Crawley
Hi Tegan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Crawley
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely fantastic
Absolutely fantastic, as always. I have never had a problem with any orders I’ve bought from HMV & I will continue to purchase from HMV in the foreseeable future.
7 August 2024
Reply from hmv (UK) - Crawley
Hi Robin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
***** HMV Experience
Easy solution to a disc fault suggested by the team at Crawley HMV. So swift to organise and always great to visit any HMV store to browse and enjoy. Thank you. Keep up the great work 😃
30 July 2024
Reply from hmv (UK) - Crawley
Hi Bruce
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As a pre order
As a pre order, I had no updated information as to dates of release ,
When it turned up though all was perfect and as to be expected
21 July 2024
Reply from hmv (UK) - Crawley
Hello Neil
Thanks for taking the time to leave us a 4-star review!
With regard to some pre-orders, we often do not have a confirmed release date from the supplier until closer to the time the item is due to be received by us. When this happens, we do our best to update our customers and get the items dispatched asap.
We hope to earn that last star from you soon ;-)
Staff are very friendly and always…
Staff are very friendly and always helpful. Best place to get your films and music. The only place i like to go
20 July 2024
Reply from hmv (UK) - Crawley
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Crawley
Hi steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great at getting my DVD selection...and…spot on..
Great at getting my DVD selection...and keeping update on Delivery..Very helpful in the HMV..staff very good..
11 July 2024
Reply from hmv (UK) - Crawley
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It is always a delightful experience to…
It is always a delightful experience to make purchases from HMV. Their delivery services, both for home deliveries and click-and-collect options, are highly efficient and reliable. Additionally, their packaging for LPs is exceptionally well-executed, ensuring the utmost protection during transit. Furthermore, their extensive selection of LPs is truly commendable.
23 June 2024
Reply from hmv (UK) - Crawley
Hi Fernando
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a great experience order my CD…
I had a great experience order my CD collected it from store. Staff were very friendly and helpful at the Crawley store.
19 June 2024
Reply from hmv (UK) - Crawley
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Crawley
Hi Vivienne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The only high street store for physical media!
Helpful, friendly staff, who appreciate and understand their customers needs.
So much better than the "online only" experience!
5 May 2024
Reply from hmv (UK) - Crawley
Hello ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service and great DVDs
Brilliant DVDs at a great price, arrived really quickly, really good service at store, very satisfied customer!
30 April 2024
Reply from hmv (UK) - Crawley
Hi Maco
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Crawley
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great online experience
Great online experience. Great in store experience at your Crawley store.
26 April 2024
Reply from hmv (UK) - Crawley
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV staff were amazingly helpful
HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsham ~ HMV is the only store for miles around to obtain new release CD's 😃
5 April 2024
Reply from hmv (UK) - Crawley
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service. Very helpful. Item wasn't in stock. Item was ordered and delivered after a few days.
9 April 2024
Reply from hmv (UK) - Crawley
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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