Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... See more
Company replied
Location
Switch location2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
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See what reviewers are saying
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
Company replied
Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... See more
Company replied
Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... See more
Company replied
Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Northampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, United Kingdom
4.7
Excellent
173 reviews
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I have the best possible experience…due to the help from the store and the quick delivery of the parcel.
I have the best possible experience with purchasing a film online. Thank you for your professionalism and quick delivery of the film that I picked up at the store. Thank you.
30 November 2024
Reply from hmv (UK) - Northampton
Hi Szymon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Northampton
Hi Maria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Agent was knowledgeable
Agent was knowledgeable. Gave me choices of which model to choose. Choice of collect or home delivery.
14 November 2024
Reply from hmv (UK) - Northampton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Shopping experience
Helpful and friendly staff always happy to locate music media for me.
17 November 2024
Reply from hmv (UK) - Northampton
Hi Joseph,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dr WHO Bluray sets packaged properly
used to buy my box sets from Amazon, but a collectors edition in a brown paper bag is not sufficient packing for £50+ item and were damaged quite a lot. HMV well packaged and i can collect in store at a time of my choosing.
1 November 2024
Reply from hmv (UK) - Northampton
Hi iain
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good website.
Really good website.
Very friendly staff at the Northampton branch when I collected my order 🙂
16 October 2024
Reply from hmv (UK) - Northampton
Hello Elaine
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Northampton
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Super & Great Service Would Highly…
Super & Great Service Would Highly Recommend To All
27 September 2024
Reply from hmv (UK) - Northampton
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Is there away to check the stock of…
Is there away to check the stock of stores???
21 September 2024
Unprompted review
Reply from hmv (UK) - Northampton
Hi Robbie
Thank you for taking the time to leave us a review. We do have a Ring & Reserve Service who can be contacted on 03333 230 667 they can check stock in stores and reserve items for you to collect.
Have a great day!
Great store
Great service in store.
Great selection of items.
Please keep Northampton town store open
18 September 2024
Reply from hmv (UK) - Northampton
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Northampton
Hi Bob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect Perfection
Easy to use website, brilliant selection of films, good value. Click & collect perfection.
3 September 2024
Reply from hmv (UK) - Northampton
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff and quick service.
29 August 2024
Reply from hmv (UK) - Northampton
Hi Daniella
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
⭐️ Pecking Order ⭐️
HMV did not have the CD that I wanted in stock, so the guy behind the till ordered it in for me.
I chose to collect it in store when I was notified of when they recieved it.
The notifications of the progress of my order was second to none and the arrival in less than a week.
Upon collection the assistant remarked about the CD, and had I heard the singers latest ( Orville Peck - Stampede ) and I said that I had bought that recently from that HMV.
This interraction I felt was good as it was highlighting an interest in what I was buying and made me feel that the in store experience really is the best compared to online shopping,,
I certainly recommend HMV Northampton ⭐️⭐️⭐️⭐️⭐️
* I couldn't understand why there was no section in A-Z or the Country music section for Orville Peck *
28 August 2024
Reply from hmv (UK) - Northampton
Hi Austin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication and well packed items
21 August 2024
Reply from hmv (UK) - Northampton
Hi Mr Ainsworth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Northampton
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Surprised me by being able to source…
Surprised me by being able to source what I wanted and get it delivered in a good time frame.
20 July 2024
Reply from hmv (UK) - Northampton
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
5 star service.
As is usual with HMV, first class service. Ordered on line, kept fully up to date with delivery/click&collect. Staff in Northampton always very helpful and professional. Excellent from start to finish.
15 July 2024
Reply from hmv (UK) - Northampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing company
Amazing company! Did click and collect, and it was delivered to store quickly, the staff were helpful too! Will defo order online again!
8 July 2024
Reply from hmv (UK) - Northampton
Hi Jemma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service was very…
Brilliant customer service was very friendly and Kev was very helpful
2 July 2024
Reply from hmv (UK) - Northampton
Hi Charlotte
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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