Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
Company replied
Location
Switch locationUnit S12, Washington Square, CA14 3BD Workington, GB
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See what reviewers are saying
The Staff where very helpfull in ordering a cd i required and had plenty of knowledge friendly and pleasant.
Company replied
I have visited a lot of hmv stores but this one leads the example, The staff are friendly, helpful from the moment you enter the store till the time you leave and go to Great lengths to ensure that yo... See more
Company replied
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
Company replied
Company details
- #46 of 60 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 5 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 33 best companies in Home audio shop
- #12 of 27 best companies in T-shirt Shop
About hmv (UK) - Workington
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit S12, Washington Square, CA14 3BD, Workington, United Kingdom
4.9
Excellent
108 reviews
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Reply from hmv (UK) - Workington
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff where very helpfull in…
The Staff where very helpfull in ordering a cd i required and had plenty of knowledge friendly and pleasant.
15 May 2026
Reply from hmv (UK) - Workington
Hello Brett,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff in the store were very helpful &…
Staff in the store were very helpful & the dvd I ordered came very quickly.
10 May 2026
Reply from hmv (UK) - Workington
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The two lads in my he Workington shop…
The two lads in my he Workington shop could not have been more helpful.
23 April 2026
Reply from hmv (UK) - Workington
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff very helpfull and new what they…
Staff very helpfull and new what they were doing.
15 April 2026
Reply from hmv (UK) - Workington
Hi nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Workington
Hi A
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Workington
Hi Graham
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Workington store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Brilliant retailers
The staff here are just outstanding, so friendly & helpful. Really go above and beyond! Best HMV ever experienced.
5 March 2026
Reply from hmv (UK) - Workington
Hi Francis,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good price and kept informed of order…
good price and kept informed of order progress. Staff in shop very helpful.
21 February 2026
Reply from hmv (UK) - Workington
Hi Neil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Collection from the Workington store…
Collection from the Workington store was really helpful and staff were very friendly
3 March 2026
Reply from hmv (UK) - Workington
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and nice to be able to…
Easy to order and nice to be able to pick the parcel up at my leisure at my local store.
23 January 2026
Reply from hmv (UK) - Workington
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Workington
Hi Jayne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cutest purse ever!
Cutest purse ever!! Delivered quickly, well packaged, highly recommend.
6 January 2026
Reply from hmv (UK) - Workington
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy , friendly, helpful
Walked in , asked where the cd is wanted was (lazy bugger -me) , was taken directly to it . Paid , entered e mail address on screen . Mission complete . Very nice friendly, knowledgeable sales person.
Much prefer going into store and talking to a PERSON , not on line with an AI Bot.
26 December 2025
Reply from hmv (UK) - Workington
Hi Mark
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Workington store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff at Workington hmv are the…
The staff at Workington hmv are the biggest part of what makes it great. We've visited stores all over the country and this is by far our favourite. They've got some really cool and good quality merch/products. We like to have a ratch through it and get the staffs input
10 December 2025
Reply from hmv (UK) - Workington
Hi Amy
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Workington store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff in the shop at Workington were…
Staff in the shop at Workington were extremely friendly and helpful when I went to collect
5 December 2025
Reply from hmv (UK) - Workington
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff.
3 December 2025
Reply from hmv (UK) - Workington
Hi Jo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff
On time delivery, good condition, but really it's all about the friendly staff.
23 November 2025
Reply from hmv (UK) - Workington
Hi Peter,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience as always just went in…
Great experience as always just went in for a browse and ended up with 3 items all the staff were their usual helpful best 👌
12 November 2025
Reply from hmv (UK) - Workington
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I made my order in store and was given…
I made my order in store and was given excellent service and my order came on the day I was told that it would I had a text to tell me it was in store and ready for collection and I duly did many thanks to all in store in Workington for there assistance.
13 November 2025
Reply from hmv (UK) - Workington
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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