Good customer service in store , delivery was not a long wait . Only tiny grumble is tee shirt was just loose in box thought it should have been in a plastic bag,in case box got wet somewhere along t... See more
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Location
Switch locationUnit S12, Washington Square, CA14 3BD Workington, GB
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Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
Company replied
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
Company replied
The young man I ordered from in store (Workington) was both friendly and extremely knowledgeable.
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Company details
- #46 of 61 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Workington
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit S12, Washington Square, CA14 3BD, Workington, United Kingdom
4.9
Excellent
118 reviews
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Helpful and friendly staff
Helpful and friendly staff making the store feel welcoming.
Always happy to help if an item isn't currently in stock and great recommendations for similar items.
12 July 2025
Reply from hmv (UK) - Workington
Hi Cas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service friendly staff
7 June 2025
Reply from hmv (UK) - Workington
Hi Tracie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The customer service was great as…
The customer service was great as always. Had a lovely conversation with one of the employees and they are all very helpful and insightful
1 June 2025
Reply from hmv (UK) - Workington
Hi Aaron
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great selection of merchandise and the…
Great selection of merchandise and the staff are always friendly and knowledgeable.
3 May 2025
Reply from hmv (UK) - Workington
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome employees
1 May 2025
Reply from hmv (UK) - Workington
Hi Dylan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Workington
Hi BERNARD
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The delivery service was excellent
We got our dvd promptly and it was very well received as I had forgotten that I had ordered it, we would have no problem recommending hnv to anyone.
3 April 2025
Reply from hmv (UK) - Workington
Hi Irene
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Workington
Hello Mike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Your products and service are nearly…
Your products and service are nearly all ways spot on .
27 March 2025
Reply from hmv (UK) - Workington
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer
Always happy shopping with HMV. Online or in-store I have never had any issues.
Shopping in-store is great as the staff are so lovely and friendly.
15 March 2025
Reply from hmv (UK) - Workington
Hi Jaimie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always Helpful and Friendly
I've always had a very positive experience in the Workington shop when I've been in to either buy or order (mainly) CDs or DVDs.
The staff are always friendly and helpful..
26 February 2025
Reply from hmv (UK) - Workington
Hi Mike
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Sales advisor did everything to get me…
Sales advisor did everything to get me my products for as near to christmas as he could
30 December 2024
Reply from hmv (UK) - Workington
Hello Bernadette
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Workington store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Very friendly staff
Very friendly staff , very helpful, item arrived on time and in excellent condition
23 December 2024
Reply from hmv (UK) - Workington
Hi steven
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly staff
Friendly staff
When i had to return/ replace item they were very helpful and the process was pain free
29 December 2024
Reply from hmv (UK) - Workington
Hello paula
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered dvd box set in local…
Ordered dvd box set in local store,staff very helpful and knowledgeable and collected in store 3 days later.
22 December 2024
Reply from hmv (UK) - Workington
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Workington
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Got a HMV giftcard for my birthday and…
Got a HMV giftcard for my birthday and because I couldnt use it to order the CD I wanted online ( WHY ? 😡) - I travelled to the closest HMV branch 12 miles away to order it to be delivered to my address. The service in your Workington branch was excellent.
19 November 2024
Reply from hmv (UK) - Workington
Hi David,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Workington
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered cd.
Very helpful staff that kept me informed and emailed when product was in.
20 November 2024
Reply from hmv (UK) - Workington
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Notification of order ready at the…
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
28 October 2024
Reply from hmv (UK) - Workington
Hello Wilson
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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