Good customer service in store , delivery was not a long wait . Only tiny grumble is tee shirt was just loose in box thought it should have been in a plastic bag,in case box got wet somewhere along t... See more
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Location
Switch locationUnit S12, Washington Square, CA14 3BD Workington, GB
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Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
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Good customer service inn store and delivered by post on time when they didn't have any stock inn.
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The young man I ordered from in store (Workington) was both friendly and extremely knowledgeable.
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Company details
- #46 of 61 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Workington
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit S12, Washington Square, CA14 3BD, Workington, United Kingdom
4.9
Excellent
118 reviews
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Reply from hmv (UK) - Workington
Hi ADRIAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A high street brand HMV with staff that offer a personalised touch
I have visited a lot of hmv stores but this one leads the example, The staff are friendly, helpful from the moment you enter the store till the time you leave and go to Great lengths to ensure that you get the purchases that you're looking for, whether it be 4K movie titles on merchandise, they know their stuff. Other HMV stores should take note?
17 October 2024
Reply from hmv (UK) - Workington
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great thank you.
2 October 2024
Reply from hmv (UK) - Workington
Hi STEVEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff member suggested option…
Helpful staff member suggested option to order online in store when my size wasnt available. Delivered on time allocated as well.
2 October 2024
Reply from hmv (UK) - Workington
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Workington
Hi lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful
Helpful. Ordered what I want and sent to my home address for my son who was very great full
16 August 2024
Reply from hmv (UK) - Workington
Hi Tom
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very friendly and…
The staff were very friendly and helpful.
They took the time to listen and provide advice.
15 July 2024
Reply from hmv (UK) - Workington
Hello Sandra
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Excellent customer service and very…
Excellent customer service and very friendly staff,really knowledgeable and helpful
11 June 2024
Reply from hmv (UK) - Workington
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service thanks alot
17 April 2024
Reply from hmv (UK) - Workington
Hello Barrie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service and good price
Great service and good price. Ordered online and was ready to collect from my local store 2 days later. Will definitely order again. Got a great deal on some limited edition 4k blu rays and they were cheaper than a certain online retailer.
Great staff who are always to help
9 April 2024
Reply from hmv (UK) - Workington
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
the man that served me was very…
the man that served me was very helpfull and went out of his way to find me what i was looking for so orderd it coz not in the shop and came within days
27 March 2024
Reply from hmv (UK) - Workington
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Workington
Hi matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Workington
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Workington
Hi Mia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store, great people
Every visit to our local store is fun. Staff are so friendly and knowledgeable. They all seem willing to make any purchase special.
I think having a store locally is a fantastic asset, particularly with the staff they have there.
16 January 2024
Reply from hmv (UK) - Workington
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good knowledge of products
Good knowledge of products. Very friendly staff. Good price
14 January 2024
Reply from hmv (UK) - Workington
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Problem free online purchase
Bought an album from their online store which wasn't available in store for free collection from the shop.
Kept up to date with tracking arrived when it said and staff knew all about it when I rocked up to collect it. Same price as elsewhere and no hassle.
22 December 2023
Reply from hmv (UK) - Workington
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick service
28 December 2023
Reply from hmv (UK) - Workington
Hi Linda
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered my Brian Cox wonders collection…
Ordered my Brian Cox wonders collection dvd in the Workington store and staff were extremely helpful, got it delivered to the store for collection, ordered it late Thursday afternoon and was ready for collection Saturday morning, brilliant and will be using hmv again.
29 December 2023
Reply from hmv (UK) - Workington
Hi Geoffrey
Thank you for leaving a 5 star review for your visit to the Workington store! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guy in our local Workington shop…
The guy in our local Workington shop was great. Knowledgeable, helpful, efficient.
19 December 2023
Reply from hmv (UK) - Workington
Thanks so much for taking the time to leave us a review.
We’re so pleased to learn of your experience in our Workington store, thanks for shopping with hmv and see you again soon :-)
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