hmv (UK) - Worthing Reviews 

280
TrustScore 4.5 out of 5

4.7

Unit 4, Montague Centre, Liverpool St, BN11 1YJ Worthing, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It's so good to see hmv having vinyl on such great offers. Managed to nearly complete my Uriah Heep picture disc collection now. Also a big shout out to the manager and staff at the Worthing store fo... See more

Company replied

Rated 5 out of 5 stars

I ordered a Blu Ray online for collection from HMV in Worthing, West Sussex. I was emailed within 2 days to let me know that it was ready for collection: no hassle with delivery carriers, the whol... See more

Company replied

Rated 5 out of 5 stars

My parcel had been delivered to wrong door by royal mail and subsequently went "missing" i went to hmv who couldn't have been more helpful they followed up with RM. But hmv sent a new delivery at no e... See more

Company replied

Rated 5 out of 5 stars

Olly was very knowledgeable and processed our order with speed and efficiency. He listened carefully to our problems with unusual names and addresses, and was good natured and friendly. Thank you for... See more

Company replied


Company details

  1. #45 of 60 best companies in Music shop
  2. #10 of 18 best companies in CD Shop
  3. #2 of 4 best companies in DVD Shop
  4. #19 of 26 best companies in Record Shop
  5. #22 of 32 best companies in Home audio shop
  6. #13 of 26 best companies in T-shirt Shop

About hmv (UK) - Worthing

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 4, Montague Centre, Liverpool St, BN11 1YJ, Worthing, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(280)

31,086 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have never had any issues with HMV

I have never had any issues with HMV, in fact l prefer to visit the store , my local one is worthing, as l used to visit the Chichester store, both are always helpful and friendly, l love to look round, but if l am unable to visit then l use your online site, delivery is always on time. Thank you.

20 March 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Joanna

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great store in Worthing

Great store in Worthing. Very friendly and helpful staff.

16 March 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Mark

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

Bob Dylan CD

Very good CD which was delivered to store on the date stated

5 March 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Roy

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

I received the CD I ordered

I received the CD I ordered, and was emailed when it arrived

2 March 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hello Steve

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Always superb service online and…

Always superb service online and instore. Love this branch of HMV. Staff are knowledgeable and friendly. Store is well-organised and much easier to use than many larger branches. When I pick up an online order, I always stop for a look at what is new in-store.

26 February 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Caroline

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Worthing store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

TAKE THAT

As smooth as clockwork

27 February 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

really helpful

The guy in store was really helpful and friendly and sourced a CD that I wanted. It arrived when he said it would. Excellent experience.

12 February 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Denise

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

In store staff very helpful and polite

In store staff very helpful and polite
Arrival of delivery on time

14 February 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Carole

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very friendly and helpful shop…

Very friendly and helpful shop assistant...

3 February 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Gary

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Quick turn round from order to…

Quick turn round from order to collection

4 February 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Peter

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Delivered my vinyl quickly and with no…

Delivered my vinyl quickly and with no damage :)

28 December 2024
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Oliver

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Always get excellent service from the…

Always get excellent service from the Worthing shop.

20 January 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Ian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quick and easy

12 January 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Jennifer

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

My son and I love visiting the Worthing…

My son and I love visiting the Worthing branch. The staff are excellent, they are always very friendly and happy to help and have great knowledge of their products. They take great pride in their jobs and make the whole experience brillant. Big shout out to Oli and Ben and all the Worthing staff.

14 January 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hello Helen

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 4 out of 5 stars

Easy to order for collection

Ordering my item from HMV online was straight forward for collection from the store in Worthing.

9 January 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hello Paul

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars

Helpful

The Guy in Worthing HMV sorted everything out, so that we could use our Christmas vouchers and get the vinyl delivered to our home

6 January 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Samuel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very helpful

Very helpful

5 January 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi John

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 2 out of 5 stars

rip off sweets

I Have Loved HMV since I Was a teenager and I still enjoy searching through the racks to buy a movie whenever i feel like spoiling myself .my complaint is with sweets every time my son goes in he goes straight to them and I say they are a rip off .but the unthinkable has finally happened and he came out after spending £4.99 on a pack of nerds.please HMV scrap the sweets bring back the comics instead

5 January 2025
Unprompted review
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Melvyn

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

Excellent price for the item

Excellent price for the item. Delivered in good time to the store.

29 December 2024
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Mark

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Most helpful and knowledgeable

Most helpful and knowledgeable
Staff.

24 December 2024
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Katherine

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

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