Ben was wonderful! He made moving and switching all of my utilities super easy and offered me the best options for my circumstances. He was easy to work with, helpful and clear. His sense of humour de... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jade was incredibly helpful in setting up all the utilities for my new home. I was worried it would be complicated since I’d never done it before, but she made the whole process smooth and straightfor... See more
Company replied
Diego was extremely patient and helpful throughout the call. He took the time to answer all my questions clearly and made sure I understood my options and what was best for my new home energy and gas... See more
Company replied
I had a very helpful and informative chat with Mia McGowne from the Home Telecom team who gave me good advice on different utility options which has made things a lot easier for me and stress free. Sh... See more
Company replied
Company details
- #23 of 64 best companies in Internet Service Provider
- #12 of 48 best companies in Internet provider
- #15 of 48 best companies in Phone and internet services
- #35 of 97 best companies in Telecommunications service provider
About Home Telecom
Written by the company
Sky TV Offer
Written by the company
- Flexible Sky TV offers exclusively through Home Telecom
- Why not take advantage over over 300 satellite TV channels with HD for as little as £25 per month. Whether you're renting or buying, our 6-12 month contracts are perfect for you! With special promotions and offers now on, we've got something for everyone. Get in touch on 01403 216131 and be prepared to be amazed.
Flexible contracts guaranteed!
From 30 day rolling to 18 months, we've got the perfect contract for you
As the only provider who specialises in flexible contracts and moving home, our packages are tailor made to you. From superfast 80mbps fibre on 30 day contracts to Sky TV starting a 6 months, we won't disappoint.
Contact info
8 Piries Place, RH12 1EH, Horsham, United Kingdom
- 01403216133
- Sales@hometelecom.co.uk
- www.hometelecom.co.uk
Switch to us today!
4.7
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Guy was really helpful
Spoke to Guy who helped me set up my Gas provider
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Was assisted by Ben over the phone
Was assisted by Ben over the phone. Help sort out my Broadband selections with no issues in the arrangement process.
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Well spoken, good
Well spoken, well explain and perfect way in assistant.
Just one call all sorted. Thanks to Amira
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Very helpful and friendly service
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Daniel was amazing he made my move easy
Daniel was amazing he made my move easy
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Amir was very helpful
Amir was very helpful, friendly and clearly knew his stuff. Excellent service.
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Vivin made my move out of my property…
Vivin made my move out of my property seamless and even persisted when the line was bad and called me back to clear the line issues. Thanks again bud hope the company gives you a voucher for your troubles A**
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Thanks Jay Brown!
Jay Brown set up my broadband — very smooth, clear and friendly. Thanks Jay!
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Testimonial
I liked Ruth , because she seemed fair, she was helpful , understanding & cooperative . I felt that I received a good service , and reasonable price package for my new service . Thank you .
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Give Ben a raise!!
Ben was wonderful! He made moving and switching all of my utilities super easy and offered me the best options for my circumstances. He was easy to work with, helpful and clear. His sense of humour definitely helped too! Would definitely recommend this company for ease and peace of mind when moving.
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Luke and Kebbis
Luke was extremely helpful with setting up all the accounts I needed for my move
Kebbis was extremely helpful in setting up my sky account
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Corey was amazing and really helpful…
Corey was amazing and really helpful with sorting out my energy and gas for my move. Really appreciate.
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Thanks for your professional support…
Thanks for your professional support and advice today . Welldone guys jay and Vivin.
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Excellent and patient customer service
Diego was extremely patient and helpful throughout the call. He took the time to answer all my questions clearly and made sure I understood my options and what was best for my new home energy and gas setup. Excellent customer service👍
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
Helpful and informative
Helpful and informative. Daniel was polite and guide me in all things
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review! We appreciate your feedback!
Don’t forget, if you recommend a friend to switch to Home Telecom, both you and your friend can get one month free! Visit https://www.hometelecom.co.uk/recommend-friend for full info.
The worst internet provider I have ever…
The worst internet provider I have ever experienced.
Firstly the speed provided is nowhere near what they advertised (and that is when it works) secondly you will suddenly experience periods of no service with no support or communication from Home Telecom on how issues are being resolved.
I have lost count the amount of time I have spent chasing updates on the app only to be told 'we are working on the issue'. This has been constant throughout the duration of our contract !
This is the third time I have been without service for over a week during my contract.
It baffles me how they have received so many 5 star reviews and I can only assume the AI bots are out in force to boost the score.
17 August 2026
Unprompted review
Reply from Home Telecom
Thank you for your review, I am sorry to hear you are experiencing issues with our service.
I have requested further information so that we can locate the account and investigate further, so if you could please respond for as soon as possible then we can look to bring this matter to a swift resolution.
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