Expired 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Being an owner of an older MAC, it was refreshing to be able to find a replacement for the version of Office that I lost. The product I downloaded worked great and the process of installing it was fla... See more

Rated 3 out of 5 stars

Once you get the key all works fine. Hard to get support. For example the telephone number disappears after a few seconds, the chat line does not respond to simple questions promptly This is importa... See more

Rated 5 out of 5 stars

Very simple process. 1. Select what you want. 2. Pay for it (bit of trepidation here - can I trust them?). 3. Fear not! Get an email within a few minutes with a link to the location of the soft... See more

Rated 4 out of 5 stars

Microsoft Office Professional Plus This is an excellent product, It downloads and works perfectly but make sure you download it to the computer you intend using it on. This is a one off download only... See more

Company details


Contact info

All reviews

(263)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Key worked fine

Key emailed immediately and no problem using it with existing trial Office products pre-installed on new lap top.

6 July 2018
Unprompted review
Rated 4 out of 5 stars

Microsoft Office 2018 Home and Business

I purchased Microsoft Office 2018 Home and Office recently and am pleased with the service I received. I did have problems installing it as I got a message saying that the key which I had been given for installation had been used too many times. In the end I had to contact Microsoft who put it through manually. Hence the 4 stars, otherwise it would have been a 5.

6 July 2018
Unprompted review
Rated 1 out of 5 stars

They sold me a fake keycode and won't…

They sold me a fake keycode and won't respond to my requests for a refund.

UPDATE:
Seller claims this is a fake review. I only filled this out because they sent me a link to give them a review on this site! Microsoft Office 2016 Home & Business for Windows x 1 purchased 20th June. This company are liars - don't go near them!

6 July 2018
Unprompted review
Rated 1 out of 5 stars

Incorrect software supplied

Incorrect software supplied, contacted support many times to get this rectified or money back with no response.

Purchased prepaid Office 365 Home license , received office 365 student edition

6 July 2018
Unprompted review
Expired logo

Reply from Expired

Incorrect software purchased, our refund policy does not cover buyer error.

Rated 1 out of 5 stars

Misleading and terrible service

The product is titled as pre-paid account however the image shows for 'New and renewal' and the product description says it will be 'genuine key'. After buying I just got an account, and could not renew my existing Microsoft account. Contacted customer service and was told just "It says pre-paid account" and then when I said it was not 100% clear I was just told "no" when I asked for either refund or the genuine key.

I contacted my credit card provider and they examined within 24 hours based on the e-mails I got and the screenshots of the product I sent. I was 100% refunded. I then have been bombarded with 'Review Questionaires" which I ignored the first one, asked on the second and third ones to 'unsubscribe' which it said it would do, this is the 4th e-mail asking for a review so here you go.

In short, not clear product descriptions (Titles don't match images or description) and they don't respect e-mail marketing.

6 July 2018
Unprompted review
Rated 5 out of 5 stars

Excellent deal

Excellent deal. Clear instructions.

Very pleased. Will definitely buy again from Instant Software Keys.

6 July 2018
Unprompted review
Rated 5 out of 5 stars

Bought MS Office Pro Plus

Bought MS Office Pro Plus. Delivered instantly and downloaded with no problems at all. All works as it should. Excellent value and recommended.

6 July 2018
Unprompted review
Rated 5 out of 5 stars

Great price and an easy transaction

Great price and an easy transaction. Activation key sent by email, and arrived instantly after purchase.
I was unsure if this was legal and authentic, but I have no problem recommending Instant Software Keys now.

6 July 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look