Expired 

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Rated 5 out of 5 stars

Being an owner of an older MAC, it was refreshing to be able to find a replacement for the version of Office that I lost. The product I downloaded worked great and the process of installing it was fla... See more

Rated 3 out of 5 stars

Once you get the key all works fine. Hard to get support. For example the telephone number disappears after a few seconds, the chat line does not respond to simple questions promptly This is importa... See more

Rated 5 out of 5 stars

Very simple process. 1. Select what you want. 2. Pay for it (bit of trepidation here - can I trust them?). 3. Fear not! Get an email within a few minutes with a link to the location of the soft... See more

Rated 4 out of 5 stars

Microsoft Office Professional Plus This is an excellent product, It downloads and works perfectly but make sure you download it to the computer you intend using it on. This is a one off download only... See more

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Rated 1 out of 5 stars

Unsure that my MS Office 2010 installation is legit

I purchased a key for MS Office 2010 recently.

The process to purchase the key was very easy, and I received the key and download link instantly via email, as the name suggests. I was a little irritated that they don't accept Paypal.

Having been lead to believe that the software keys distributed by this site are genuine and legitimate, I decided that I would rather download the installation files directly from Microsoft's website.

I pasted my newly acquired key into the relevant download page on the MS site, and they failed to recognise it.

I don't understand why the Microsoft site wouldn't recognise a genuine key, issued by themselves for resale?

I have been able to download and install MS Office 2010, using the download link to a file sharing service, but I am left wondering 'have I unwittingly purchased illegal software?'

There is another concerning factor too. Instant Software Keys invited me to review the product and service earlier too; it looked like it was going to go directly on their site. Obviously they have a mechanism in place to reject poor reviews, however factual they may be.

If someone from Instant Software Keys, or Microsoft can demonstrate beyond any doubt that what I have purchased is in fact genuine, then I will change this to a 5 star review, but until then I'm really not convinced.

Update: Thanks for the reply. I'm aware that older versions are not available from Microsoft. I deliberately chose 2010 as it is the earliest supported version. Google 'download MS Office 2010' , and you will find the link to the MS download page. I'm not allowed to share the link here.

I will be seeking advice directly from Microsoft now. If all comes back OK, I'll revise my review positively.

6 July 2018
Unprompted review
Expired logo

Reply from Expired

You cannot download older versions of office from the MS website, thanks.

Rated 1 out of 5 stars

rubbish customer service !

rubbish customer service !
this shower have ignored all phone calls and emails
do yourself a favour and shop else where

6 July 2018
Unprompted review
Expired logo

Reply from Expired

We havent had any emails from you Nigel?

Rated 4 out of 5 stars

new User

Have only used once since downloading, but seems to work ok. Price much better than through Microsoft. Easy process to download and set up

6 July 2018
Unprompted review
Rated 5 out of 5 stars

Very efficient service though I did…

Very efficient service though I did worry when after payment nothing happened! So I went on the Live Chat and all was made clear that the access information was sent via email. It was easy to get the package uploaded with the code.

6 July 2018
Unprompted review
Rated 1 out of 5 stars

Misleading and unhelpful

Misleading description. Can't be used to renew current MS Office account, only as a New User. Other websites make this very clear.
100% money back guarantee not honoured... only if it doesn't work which is your consumer rights anyway!!!
Poor communication when i pointed this out.

6 July 2018
Unprompted review
Expired logo

Reply from Expired

The item title clearly states pre paid account, our refund policy does not cover buyer error, thanks.

Rated 1 out of 5 stars

Charged me twice for the same product…

Charged me twice for the same product with the same product code then refused a refund.

6 July 2018
Unprompted review
Expired logo

Reply from Expired

Hello there, you had two items in your cart and proceeded to buy the two items, our refund policy does not cover buyer error, thanks.

Rated 1 out of 5 stars

Keep away!

Provided me with the wrong product, then refused to refund or provide the correct one. Eventually they just stopped responding to me. It was only when I threatened legal action did I actually get a response and eventually a refund. I'd avoid at all costs.

6 July 2018
Unprompted review
Expired logo

Reply from Expired

You actually purchased to wrong product, your messages confirm this, our refund policy does not cover buyer error.

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