Jigsaw24 Reviews 536

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers consistently praise the service for being excellent, with many highlighting the staff's helpfulness and knowledge. The delivery service is frequently described as fast and efficient, often exceeding expectations, and the pricing is generally considered very good. However, some people were dissatisfied with the product and order process. Issues included receiving incorrect products, faulty items, or products that did not match the website's description. There were also instances of non-delivery, delayed refunds, and problems with order accuracy, such as being charged a different price than advertised or receiving multiple units instead of one.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Product

Clients share ambiguous opinions on product. Many customers praise the product range, good prices, and quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and great... See more

Order

Customers had ambiguous experiences with order. While some reviewers found the ordering process easy and... See more

Price

People report positive experiences with price. Many customers found the prices to be excellent, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions

Company replied

Rated 5 out of 5 stars

Always a great service and have used Jigsaw for about 40 years, Ed who dealt with my enquiry gave great support.

Company replied

Rated 5 out of 5 stars

Excellent service and product as described, I’ve been purchasing from Jigsaw for over 30 years and they have never let me down

Company replied

Rated 5 out of 5 stars

Great products in stock as usual, but you need to change your delivery service as DPD are completely useless!

Company replied


Company details

  1. #43 of 49 best companies in Computer Hardware Company

Written by the company

We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.


Contact info

4.1

Great

TrustScore 4 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Mac Studio with the correct configuration was in stock and delivered next day. Apple had quoted a four week lead time.

13 December 2022
Rated 5 out of 5 stars

Price

Price, service and delivery. Will certainly consider Jigsaw 24 for any future Mac purchases

29 November 2022
Rated 5 out of 5 stars

Mac Studio

Mac Studio ordered and delivered next-day, zero fuss. Will no doubt order from you guys again. Thanks 👍🏻

13 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look