Jigsaw24 Reviews 536

Bought a control panel which was “in stock”. Turns out it wasn’t. Cancelled the order. 7 days later I still have no money back. Apparently they didn’t take it. This is directly opposite to what my bank have said and they have even provided reference numbers and a print out to this mob. They still deny taking the money.
Please avoid this lot. They don’t care. They don’t care they have your money. Their customer service is appalling.
£700 odd quid has just disappeared. Thank you!

Bought an Eizo monitor £1700 yesterday with an arranged delivery two day later. But then, 24 hrs later, after the payment had gone through, only to be told , (via email, no phone call) the item was unavailable. Guess it costs too much to ring me!

Even with a dialogue with the sales team over three weeks, they knew I wanted the item, how can this happen??? So unprofessional, all they want is your money and don’t deliver, bet I have to now wait 10 days before they refund the money. Don’t use them, their Customer philosophy sucks!

Very glad to report that Jigsaw24 agreed to replace one of 5 LG monitors with a new one when it developed a fault after 3.5 weeks. Business customers only get 14 days but they treated us right and will return the faulty one to LG themselves - that is customer support! Thank you Gina.

Brilliant service. Particularly helpful Evija.

Really easy, fast and efficient. Exactly what I needed!

Service is extremely fast and delivery came ahead of schedule, but need to consider changing delivery provider as had issues with damage on package, which luckily didn't seem to impact the laptop. This is the 2nd time I've had bad laptop delivery experiences from your courier. However, Jigsaw24 service outside of this was great.

For whatever reason, stocks of MacBook Pros are a bit scarce at the moment, so I was happy to find a good spec model (at a reasonable price) at Jigsaw. As a new customer, it was easy to set up an account and place an order. The only thing I didn't like (hence 4 stars) was having to pay for delivery - but having no idea when I would receive it! That's pretty weird in this day and age to give no indication of whether you will receive it the next day or the next week. As it was, I received it two days later, which was acceptable to me. I think this review would have been different however if it had been a few more days. Sort your stock and deliveries out, and I'd have no complaints. I will use again.

There is always great service from the team at Jigsaw24. Order delivered as and when described.

Always very reliable on price and delivery with an extensive range of bespoke configurations of Macs to choose from.

Prompt, efficient service and clear communication, as always. Excellent product. Highly recommended.

[Product purchased: Apple MacBook Pro 2021 M1 Pro 16 inch]

Great company and great service. I was looking for a MacBook Pro that that was more powerful than the off-the-shelf specs. Apple had an estimated shipping date of almost 2 months. Jigsaw had it in stock. Had it shipped the next day. Highly recommend!

Fantastic service. Ordered Monday evening and delivered Wednesday. Great communication throughout. Would highly recommend.

Jigsaw 24 worked above and beyond the call of duty to get me a device that was rapidly scarce in the mac market and I’m very pleased by customer service, the only bad thing should there be anything to mention about was the £20 delivery charge to the Highlands and Islands which I understand there maybe a need for a charge but I feel like this charge may be a bit excessive considering it was a small parcel.

As always excellent service. Kept me informed of delay to the manufacture and delivered ahead of revised schedule. Thank you.

The online chat with sales gave very helpful advice and the Lacie drive arrived safely the very next day.

Very poor service. Bought a keyboard from this company and within the guarantee period we found an issue with it. As such it was not fit for purpose.

The company shrug off their responsibilities and simply try to forward you to the manufacturer, even if they cannot supply details for the manufacturer, to fix the issue.

A chargeback has now been initiated and we will never buy from this company again.

I have been a customer of Jigsaw for many years, and they have always been reliable. This purchase was no different, although, like many others, Jigsaw are struggling with their delivery options. Two iPhones bought at a reasonable, if not quite decent price, both working well. Thank you, Jigsaw!

Excellent, client interaction, and good value product with perfect delivery tracking.