Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions
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We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
The Old Mill, High Church Street, NG7 7JA, Nottingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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I have no worries when ordering from Jigsaw. All went well.
Very good experience buying an iMac, knowledgeable and helpful staff. Even during the pandemic they were able to fulfil my order quickly and without the usual excuses a lot of retailers are using. Prices are competitive. Lots of variety and website stock true to warehouse.
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed immediately. Receipt emailed immediately. And tracking supplied. The hard drive arrived the next day. Brilliant service.
Absolutely awful service and support. I made a mistake purchasing a higher model than needed, I literally took the product out of the box, plugged in and realised after 2 minutes.
I was told I would be charged 10% restocking fee, which could be more depending on what they deemed 'acceptable' condition. This of course, was not noted in their terms and conditions (which I took a screenshot of so they could not change them).
The worst part was that I noted that I needed a lesser model, so would have exchanged and purchased from them again, had they handled this better.
They were the rudest people I have ever dealt with and as such, I have forwarded this to our legal department internally and informed trading standards (according to one of their senior leadership members, my rights as a consumer are not applicable here because I purchased through a business - so they are as 'stupid' as they are rude and ignorant).
I'll never purchase another Blackmagic product again because of this reseller, so perhaps I should tell them too!
They have sold me an LG 4k Ultrafine Monitor despite them not having it in stock and are playing games with the refund.
I would be very very cautious ordering from this company.
Helpful online chat prompted me purchase. Speedy delivery and delighted with product.
It was easy to find and order the item from the website. Delivery was fast and the item was very well packaged. So far, it works as expected. Would buy from this compnay again.
Have used Jigsaw24 now for many years. Good advice when you need it. Fast service, fast delivery. Valued provider.
I never have a problem with Jigsaw
Jigsaw not having my devise in stock but wanting to give me their usual excellent service organised it being delivered from one of their stockists... and this is where it went pear shaped... the delivery driver/s basically lied. Liaising with Jigsaw they got it sorted out....
Excellent communication & service, Product arrived as described within 24 hrs. I would totally recommend this company.
All round a smooth and professional experience. Extremely prompt delivery (under 24 hours). Thank you!
As always extremely courteous, prompt and efficient, the new device arrived next day. Thank you.
Excellent dispatch/delivery speed. Ordered on one day, received the next. Thank you!
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