James Miller & Associates Reviews 

73
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lottie from James Miller & Associates was superb. Always available when I needed help and info and made getting the mortgage as stress free as possible. I would have no hesitation at all in thorou... See more

Rated 5 out of 5 stars

This is the 2nd time we have used James Miller & Associates. This time round Lottie helped myself and my partner to get everything in place. Lottie was Amazing! Always contactable and dealt with any c... See more

Rated 5 out of 5 stars

Amazing experience buying as a single person. Very smooth, answered all questions. I worked with Lottie and she was amazing and quick. I couldn’t thank you enough.

Rated 5 out of 5 stars

We have dealt with James Miller and Assosicates over the last 7 years. They are amazing, so helpful always keeping in contact with next steps. James always at the end of the phone if needed and Lott... See more

Company details

  1. Financial advisor
  2. Insurance broker
  3. Mortgage broker

Written by the company

Providing mortgage and insurance advice. With over 10 years of independent experience, we search the whole market to offer you the best deals, with clear, fast and friendly advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Consistently high standards/ quality customer service

It is rare that I will review/ write about an experience I've had but given the consistently high customer service and results achieved along with solid guidance the team at James Miller deserve such a review.
Having been a client for the last 3 years and utilising a variety of of their services I cannot recommend them high enough. The communication/proactive nature and willingness of the team deserves recognition.
Special mention to Jack Webber who oversaw our recent dealings with the team, Jack diligently guided us though a new process for myself and wife and provided a detailed explanation at every step of the way and ultimately secured the deal we were looking for. We were impressed with his resourcefulness and fluid thinking along with a can do attitude.
Thank you for all your assistance/help.

Oliver/Jessica

8 January 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

Extremely helpful and friendly business

I am honestly so thankful and pleased with James Miller & Associates. I am a first time buyer so this was all new to me. I’d like to personally mention and thank Lottie, she made sure to explain and help me understand the process with phone calls and emails - answering every question promptly when I was unsure. I really am thoroughly pleased I went with them. I would recommend to everyone I know. Thank you!

26 January 2024
Unprompted review
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Reply from James Miller & Associates

Thankyou for the feedback

Rated 5 out of 5 stars

I recently used James and the team to…

I recently used James and the team to organise my remortgage .
It's the second mortgage they have organised for me and I couldn't recommend the whole team highly enough .
Great advice and they made the whole process run smoothly.
Would highly recommend.

7 December 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Value for money

I’m an ops manager with teams totalling over 70 people and good communication is something I value highly. As a first time buyer, I really appreciated the clear and concise information that Matt Jenkins and Tom Hyde provided over the year which it took for me to complete a property purchase. The mortgage rate which I was able to secure through Matt was also very competitive and I am grateful for the work Matt put into securing it. From my perspective, great value for money. I would highly recommend giving James Miller & Associates a call if you are thinking of buying property.

5 January 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Super useful. Would recommend.

They were fantastic. Matt did not hold back on giving us the best rates whenever the rates changed. He was absolutely brilliant. Tom also helped with the procedure and was equally as helpful. Would highly recommend.

8 December 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

5 Star Service - Highly Recommend

Lottie was an amazing help and I only wish I had instructed her sooner. She obtained a mortgage for me in less than two weeks and saved my purchase from falling through.
The whole process has been so easy and I felt the stress had been taken from me immediately and trusted I was in good hands from the very beginning. I couldn't fault any aspect of the service received.
I could not recommend James Miller and Associates enough.

24 November 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Stress free mortgage process :)

Tom and Matt our mortgage advisers went over and above for us and sorted exactly what we needed. They kept in touch throughout the mortgage process and passed information on to us quickly and efficiently. The whole process was an absolutely fantastic experience, with very little stress, I would recommend James Millers 100%. We will definitely use them again when needed.

1 November 2023
Unprompted review
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Reply from James Miller & Associates

thanks for the review

Rated 5 out of 5 stars

I highly recommend using James Miller…

I highly recommend using James Miller and Associates. Especially Jack, he was super efficient and proactive from start to finish. This was my first time securing a mortgage for my flat and he made the process completing stress-free and informative.

Thank you again, the service was of the highest standard.

31 October 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Matt and Tom where both sooooo helpful…

Matt and Tom where both sooooo helpful from start to finish nothing was to much trouble any questions or problems I had and they would explain and sort out Highley recommended

12 October 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

I had an exceptional experience!

I had an exceptional experience dealing with James Miller and Associates to secure a mortgage for our new home. After trying several other options, it became evident that James Miller and his team were in a league of their own. Their expertise and dedication made the entire process seamless and stress-free.

James Miller not only provided us with a competitive mortgage but also personalized guidance tailored to our unique needs. The level of professionalism and attention to detail displayed by the entire team was truly impressive.

I can't emphasize enough how grateful my partner and I are for James Miller and Associates' outstanding service. They went above and beyond to make our dream of homeownership a reality, and I would highly recommend their services to anyone in search of a reliable and efficient mortgage provider. Thank you, James Miller and Associates, for making this journey so amazing and memorable!

5 October 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the fantastic review

Rated 5 out of 5 stars

5 star service

James and his team were great in helping me buy my first house! The advice and help I received made the whole process a lot less stressful! Extremely friendly and always kept me updated. Would definitely recommend!

29 May 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

5 star service

James and his team made finding our mortgage and buying our house so much easier. They gave great advice and ensured that we had the best deal going. I definitely received 5 star treatment and would thoroughly recommend them.

26 May 2023
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

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