Just Cuts Reviews 265

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the staff, often highlighting their friendliness, attentiveness, and skill in delivering desired haircuts. People frequently mention that stylists listen to their preferences and provide excellent service, resulting in satisfactory outcomes. The pricing is also often considered reasonable, especially for seniors. However, some people were dissatisfied with the quality of the haircuts received, with several reporting uneven cuts, styles that didn't match their requests, or general dissatisfaction with the final look. There were also occasional concerns about the service, including instances where staff seemed distracted or rude, and some customers experienced issues like razor burn or other service-related problems.

What people talk about most

Staff

Clients share ambiguous opinions on staff. Many reviewers praise specific staff members for being friendly,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent haircuts and friendly... See more

Product

Customers consistently note ambiguous experiences with the product. While some reviewers were happy with the... See more

Quality

Consumers express significant dissatisfaction with the quality of haircuts received. Many reviewers report... See more

Price

Customers had ambiguous experiences with price. While some found prices affordable, especially for seniors,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I asked for mid length as my hair was long, yes they made it slightly shorter than my request but hey it happens, but I LOVED it so much. This west Asian man was doing mine, he was kind, efficient an... See more

Rated 4 out of 5 stars

We want to give a shout out to Gemma in New Plymouths Just Cuts who did a great job at fixing up our girls fringes. Gemma is friendly, happy and understanding of a 10, 16 & 17 year olds needs. Thanks... See more

Rated 4 out of 5 stars

Went for a trim today, Pavinee cut my from colonades. She was very friendly, cut my hair exactly how I asked her and no extra. Would definately recommend her

Rated 5 out of 5 stars

Had a very good experience today with just cuts. It was surprisingly a very easy process - from checking in on the app and waiting briefly to be called through. It was stress free. I had a lovely expe... See more


Company details

  1. Hairdresser
  2. Hair product shop
  3. Hair Salon

Information provided by various external sources

Just Cuts, Style cuts for everybody


Contact info

3.5

Average

TrustScore 3.5 out of 5

265 reviews

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Rated 1 out of 5 stars

silverdale just cuts is treble

I recently went to the just cuts in silverdale and I told them I just wanted a trim since I liked my hair long. Before my hair was just above my elbow and now its just below my shoulder. they didn't listen to anything I said and just did what they wanted. my hair is naturally a little wavy and they had cut it all jagged and uneven so that the ends were curved up away from me if that makes sense. Then at the end they mixed up my payment even though there was only 2 other costumer's and tried to get us to pay twice. I literally cried after coming out I was so upset at what they did to my hair and how short it was. Please please please don't go here its not worth it.

8 June 2024
Unprompted review
Rated 1 out of 5 stars

erm what the sigma did they just give…

erm what the sigma did they just give me i asked for a skullet with a rats tail and the gave me a fcked upp low taper fade, then when i got home my mum and dad told me that i was adopted. then the next day when i went to school my teacher said to go into a alley then i got raped by little three year olds who said my haircut was delicious.

FCK OFF rapest

17 June 2024
Unprompted review
Rated 4 out of 5 stars

spoke to Tamara she arranged…

After I spoke to Tamara she arranged for me to see Wipa at arndale to address my concerns
I went this morning and Wipa addressed the haircut I was very unhappy with.. Wipa took time and explained to me what she needed to do to rectify and make me happy.
I am pleased I rang Tamara and happy with the result.
I will be comfortable to go back to Just Cuts ..
Thank you
Tamara and Wipa
Chris

14 June 2024
Unprompted review
Rated 5 out of 5 stars

I just left Just cuts at Erina

I just left Just cuts at Erina. The lady Emma was wonderful, friendly and created a bit of magic changing my hair into something presentable 😂 She did a wonderful job and I feel amazing. Thankyou.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Convenient and friendly

Nicole (LISMORE), did an amazing job. Gave my hair a beautiful cut! Only had less than an hour to wait for a cut and being a Sunday, was super easy and convenient. Lovely atmosphere, friendly service, very attentive and I left the salon very happy. Will definitely return.

26 May 2024
Unprompted review
Rated 1 out of 5 stars

Staff messed up check in

I arrived at the desk, expecting to be greeted and checked in as usual. The stylist looked over and said “just take a seat, I will be with you shortly”. There were three stylists there and only 2 customers, so I thought they would be ready to cut my hair. (This has happened before when they were not busy). I sat in the wait area all through the two customers’ cuts, then went up to the desk, only to be told I should have checked in and there were two customers ahead of me (one arrived at this time and was shown in). I wish that stylist had done her job and checked me in as I planned to put my name down and run an errand while I waited, but when I learned that I still had to wait for another two clients, I had no choice but to leave to complete my errands in time to keep another appointment. Why have a check in policy if it is ignored like this.

27 May 2024
Unprompted review
Rated 2 out of 5 stars

Not impressed ..

Not impressed ... This particular Just cuts states on their website they close at 3pm on a Saturday. I walk in at 1pm just for a wash and blow dry, only to be told from the lady there that she is closing early at 2pm because it's quiet and it's only her on ,with 1 hair cut to go. I know it doesn't seem much but when you only get 1 day off a week and it's the closest salon to you, you'd think the service would be a little better and more compassionate. This salon was in the Gosford NSW area. Safe to say they've lost me as a client at this particular 1. And in reference I have been here multiple times in the past. It was my go to. Vent over!!

18 May 2024
Unprompted review
Rated 1 out of 5 stars

I recently had my haircut at Just cuts…

I recently had my haircut at Just cuts Seven hills.It was later in the afternoon so too save time I shampoo my hair before I left home.My hair is long I asked the Hairdresser (didn't know her name) too please cut 2 inches off the length she didn't cut it by sections just straight across when I got home I could see my hair was longer on one side than the other. I won't be returning to this Just cuts again and to pay $42.00 for 5 minutes I would like too add not all of the Hairdressers are this lazy at this salon.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Noosa Civic Just Cuts

I had my hair cut by Susie at Noosa Civic Just Cuts.
She did a great job and was very professional and passionate about hair cutting. Her friendly manner made it an enjoyable experience. I will definitely be returning..

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to Mel at Toowoomba Just…

Thank you to Mel at Toowoomba Just Cuts.
Was able to fit Me in with short notice & my haircut ( inverted/ concave bob) was spot on! Mel looks & listens to what you want, With also checking in with you during the cut that its what you want. Highly recommend her 😊✂️ Thanks Mel. Love it.

15 April 2024
Unprompted review

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