The Furniture store (Cozy Furniture in Jacksonville Florida--Arlington). Excellent service from the time we entered, the service lady explained different style items we were looking at and let us ma... See more
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Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Contact info
44 W 28th Street, 17th Floor, 10001, New York, United States
- 855-420-0747
- help@kafene.com
- www.kafene.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 month
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This company is very #unrecommended#…
This company is very #unrecommended# due to several #scams# and contracts. insufficient knowledge about the vendors.
I know Every step with #Apex# #point# #llc# showed calm organization and steady guidance. #Withdrawals# came through on-schedule, free from complications.
Application was simple
Application was simple. Payments are affordable. Love my new sofa. Can't wait to get something else.
They financed a used mattress for me…
They financed a used mattress for me that I wasn’t told was used,, and they knew it
Wish they could change to monthly…
Wish they could change to monthly installments instead of every 2 weeks.some people income is once a month.
DO NOT DO IT!
This place is horrible. You can never speak to someone on the phone, its always chats. My lease said to be paid by 12/19. God knows I wish I wouldve taken a screenshot. My portal mysteriously said 12/16. I am very meticulous about my dates and debts. They said they could extend the 90 day option by 1 day, which would be the 17th. I asked if there was anyway they could extend it to 12/18, since that is when I get paid. They said NO. If the 1600 wasnt paid by the 16th then I owe the remaining 6,000. ONE. FREAKING.. DAY. I pay faithfully and ontime. Never ever again. Joycelyn was the "supervisor". Ive contacted them before about something else and got another rep. They do NOT believe in helping their customers. No wonder it was so easy to get approved. I wish I could give 0 stars. Im warning you. DONT DO IT. The crazy part is, I rarely write reviews.
I walked in was greeted by a young…
I walked in was greeted by a young Lady who was polite she spoke about details made me feel confident in buying great sale person .
Great service and fast loan approval.
Same day shopping and purchasing of my…
Same day shopping and purchasing of my brand new pillow top queen size mattress.Thanks again I love it.
Quality of service was great
Quality of service was great, the application process is quick and easy.
This place is horrible
This place is horrible! Very miss leading about the lease agreement. Purchase merchandise in May, they stated taking payment way in August. Thought they took last payment along with fourth three dollars to pay off account, they didn’t. Merchandise was supposed to be $843.00 paid that. Still have a balance for $1300.00 when I only had left to pay 120.00 ! Trying to talk to customer service is impossible! I will not pay another dime! They are a rip off! Why would I pay another 1343.00 on top of 734.00 when my lease was just 834.00? Bad Bad Bad business!!!!!
Its difficult to speak to any…
Its difficult to speak to any representative if you have questions about your lease. Also hard to get what you need done online as well
Great Customer Service and Products!
It was wonderful to be able to purchase…
It was wonderful to be able to purchase something and not be treated bad because of credit.
Merchandise was packed very well and…
Merchandise was packed very well and quality is great!
My experience was great
My experience was great! Everyone was accommodating with my situation. This is my second time purchasing from Top Deals.
It is a rip off deal that suppozed to…
It is a rip off deal that suppozed to be paying 90 days same as cash and now paying three times the cost of what i bought because i did not call within three days to set up allready what i was supposed to get. Such a scam and wrong
Great place to experience!
My experience was top of the line,they greeted me with open arms and a great smile.The customer service was very amazing,they gave me various options and I'm looking forward to going back to experience with them again! I'm happy over all! Thank you!
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