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See what reviewers are saying

Rated 1 out of 5 stars

Please stay clear of this site. I ordered a pillow after 4 week still had not arrive, So after contacting their Customer Service with no reply i went to paypal paypay gave me email so sent m... See more

Rated 1 out of 5 stars

Do not buy from this website…. I too believe it is a scam, ordered a cassette tape converter over a week ago, charged for it immediately, and have had no information since.. I emailed for a delivery u... See more

Rated 1 out of 5 stars

As previous comments. Packaging was badly damaged, wrong product sent. Now not answering my emails. Wish I’d read the reviews before buying. These companies spoil things for all the small, honest comp... See more

Rated 5 out of 5 stars

Katycraft.com is a fantastic website for anyone who loves arts and crafts. The site offers a wide range of creative and fun ideas for DIY projects, from knitting and crocheting to paper crafts and m... See more

Company replied

Company details

  1. Home improvement shop
  2. Clothing Shop

Written by the company

We are an online store dedicated to bringing you the best deals on various products. With high-quality service and longstanding commitment to our customers.


Contact info

2.0

Poor

TrustScore 2 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is great

This is a great reliable site that I trust the most, you can never hope to go worng go on and try it

15 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

Beware

katycraft.com is buying reviews for credits. Beware.

14 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

one of the best sites that i've…

one of the best sites that i've discovered lately, great service, and totally trustul.

13 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

Definitely the best site I have ever…

Definitely the best site I have ever used, 5 stars deserved

13 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

Good service, good prices

If you are looking for a good service I can strongly recommend to you this site. Everything is available in a reasonable prices. It was a very pleasant shopping experience.

12 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

What a nice site it was!!!!Thank for…

What a nice site it was!!!!Thank for giving us this kind of nice item!! I am waiting for next one. Hope I'll watch it very soon.

11 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

It's amazing website I like it…

It's amazing website I like it personally and good

10 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

They are professionals in their field…

They are professionals in their field and the services are of top quality. It is highly recommended to the consumers for all household products!!

9 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!

1. They do not advise when purchasing how long the delivery will take, even though they charge £7+!! (Delivery is 6+ weeks wait with 5-6 days to actually dispatch the order)

2. They take days to respond to emails!

3. They ignore your requests, I requested my order to be cancelled (within the 5-6days dispatch time) as the product would have arrived after I needed it. I sent several emails for it to be cancelled and they ignored all of them and still shipped the goods!!!

4. Product ordered 29th July but I won’t receive it until the 16th September!!!

This company is a shambolic excuse for a business!

AVOID AVOID AVOID!

6 August 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

Absolute farce of a company

Absolute farce of a company. After-sakes service is almost non-existent after the product was unsatisfactory. Each time I received a response to my email (days apart each time) it was from a different person asking for the sane information. I think they hope you'll eventually just give up

14 July 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would. Still waiting for my item, 3 weeks ago. Contacted them and said they were preparing my order but would take 5 days to prepare and then they would ship, I cancelled my order and all of a sudden, it was shipped which is utter rubbish. I will never use this website ever again. SCAM artists and I will be posting this on FB and every site I can think of

12 July 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM
They will sell items that do not meet the minimum requirements or do not work / broken and then refuse any returns or only offer a small refund. When emailing about defective item THEY SENT BACK PERSONAL CUSTOMER INFORMATION ABOUT OTHER CUSTOMERS! HUGE DATA PROTECTION VIOLATION!!

8 July 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

Placed an order for the Toy Revolver…

Placed an order for the Toy Revolver for my son at katycraft.com on 26th June, I received my order yesterday.

He has been playing with it all day and it is a great toy, my son is only 5 years old but he loves it, its got a great range of sounds and is very easy to use.

I just wanted to say thank you for such a great service.

5 July 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

Scam website

Scam website. Terrible customer service. Currently refusing to give me a refund for a product I haven't received and told them I no longer want.

3 July 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

It's amazing website I like it…

It's amazing website I like it personally and good

2 July 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

Katycraft

Fantastic! I have not had any issues and the customer service is amazing. Thank you!!!

30 June 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 1 out of 5 stars

Scam

The companies customer service is despicable, unacceptable time frames just to process the order then 2 weeks time frame for delivery. Tried to cancel my order after a week and the order still hadn't been processed and then told that I can't cancel the order because it has been dispatched and told I have to pay for return postage due to their inability to process an order in a timely fashion.

The company is a joke and a fraud.

AVOID THIS COMPANY

27 June 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
We have received your comments and will respond to you via email as soon as possible.
If you have any contributions to us, please contact us by email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

I really appreciate the customer…

I really appreciate the customer experience at this service.

25 June 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

Such a nice experience using this

Such a nice experience using this. Highly recommended

24 June 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

Rated 5 out of 5 stars

good site thx

19 June 2022
Unprompted review
Katycraft.com logo

Reply from Katycraft.com

Thanks for sharing.
Glad you feel satisfied.
If you have any contributions to us, please contact us via email at support@katycraft.com.
Best regards,
Team Katycraft.

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