Key Conveyancing Solicitors  Reviews 1,433

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and professional, responsive staff. Customers consistently praise the team for their proactive communication, keeping them informed throughout complex processes and making stressful situations feel manageable. Many appreciate the quick response times to emails and calls, noting that queries are answered promptly and thoroughly, contributing to a smooth and efficient user experience. The overall sentiment is that the company provides reliable and efficient service, often exceeding expectations and making the conveyancing process much easier. However, some people mentioned issues with a lack of proactive progress updates, feeling left in the dark until they chased for information, which occasionally led to delays. A few reviewers also reported problems with inconsistent communication, including ignored emails and a perceived lack of accountability due to multiple agents handling their case. These customers felt that while the initial onboarding was efficient, the service quality declined, with some experiencing frustration over basic process knowledge and last-minute issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

People report positive experiences with response times, highlighting that staff were fast to respond, easily... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as well-organized,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wouldn’t hesitate to recommend Key Conveyancing, and Olivia in particular. The comparison to selling my old house using someone else, and a few months later buying my new house, and Olivia handling... See more

Rated 5 out of 5 stars

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up t... See more

Rated 5 out of 5 stars

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was seco... See more

Rated 5 out of 5 stars

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience! Huge thanks to Mya and Accursio!

We had previously used Key Conveyancing for our first house and had a great experience so opted for them again for sale and purchase.

Honestly, couldn’t have done this process without the help of Mya Law & Accursio Romeo! Always available to answer questions and got us over the line when we didn’t think it was possible.

A huge thank you to you both and the team!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

As a first-time buyer in my late 20s…

As a first-time buyer in my late 20s doing this all by myself, I honestly could not recommend Key Conveyancing enough. Not only did I request quotes from at least 15 other solicitors, but they were by far the most competitive price.

They were quick, efficient, and communication was perfect, especially considering I’d heard horror stories about having to constantly chase solicitors. In fact, they were more often nudging me, as I wasn’t in any rush myself.

They even worked with the sellers to accommodate my working hours when it came to collecting the keys.

My journey buying my first home was incredible: stress-free, smooth, completed before the deadline, and, what it should be, a joyous experience.

I am absolutely thrilled to be in my first home, and I genuinely wouldn’t be here without Key Conveyancing. I’d especially like to highlight the hard work and support from Helen Martin and the rest of the team. Thanks guys!

Best
Isobel Jones

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Moving home is such a stressful…

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the line.

We were really impressed with how quickly emails were responded too, it made things so much smoother.

I would definitely recommend this company. Thank you for your help.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience selling a house

Great experience selling a house. Olivia kept me up to date at all stages of the sale, organised an indemnity required by the buyers solicitors and pushed the sale through in the desired timeline. Great experience all around.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a really good experience with Key conveyancing. Communication was excellent especially from Olivia who answered all my questions frequently. Due to being first time buyers the assurance we had was really helpful and made the process very smooth throughout.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

A very professional service from start…

A very professional service from start to finish!! Prompt replies to emails and all issues resolved as swiftly as possible allowing for a well-timed exchange of contracts and completion. Would highly recommend Fahad Hussain to anyone going through the conveyancing process.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Completion of first mortgage was dealt…

Completion of first mortgage was dealt with in less than a month! Olivia was fantastic - fast to reply and kept us informed at all times. Brilliant and affordable services. Would highly recommend especially for first time buyers

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional and courteous service…

Professional and courteous service provided by Olivia and Charlie. Queries answered promptly and very supportive with any guidance when I requested it. Will definitely use this company again and thoroughly recommend them.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Older first time seller

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up to date with proceedings that turned out to be quite complex. All staff that contacted me were friendly and helpful, making sure that I understood the process.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Dan Turner at Key Conveyancing during my recent house purchase. From start to finish, Dan was incredibly knowledgeable, professional, and responsive. He guided me through every stage of the process with clarity, making what could have been a stressful experience feel much more manageable.

Dan’s attention to detail and deep understanding of conveyancing really stood out. He was always quick to answer questions, explain complex points in simple terms, and ensure everything stayed on track. I felt confident throughout knowing that my purchase was in capable hands.

Thanks to Dan’s efficiency and expertise, the transaction completed smoothly and without unnecessary delays. I would highly recommend him to anyone looking for a reliable and knowledgeable conveyancer.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly helpful staff.

Friendly helpful staff.
It was decades since I last sold a property so found filling out all the forms online quite challenging.
However I received lots of support and help from Key Conveyancing, without ever feeling that I was being a "nuisance".
Abbie was particularly helpful.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb!

I couldn’t recommend Key Conveyancing Solicitors enough , from start to finish so efficient & easy to deal with . Helping me throughout the whole way . Accursio and the team really were outstanding !

27 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look