Key Conveyancing Solicitors  Reviews 1,430

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and professional, responsive staff. Customers consistently praise the team for their proactive communication, keeping them informed throughout complex processes and making stressful situations feel manageable. Many appreciate the quick response times to emails and calls, noting that queries are answered promptly and thoroughly, contributing to a smooth and efficient user experience. The overall sentiment is that the company provides reliable and efficient service, often exceeding expectations and making the conveyancing process much easier. However, some people mentioned issues with a lack of proactive progress updates, feeling left in the dark until they chased for information, which occasionally led to delays. A few reviewers also reported problems with inconsistent communication, including ignored emails and a perceived lack of accountability due to multiple agents handling their case. These customers felt that while the initial onboarding was efficient, the service quality declined, with some experiencing frustration over basic process knowledge and last-minute issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

People report positive experiences with response times, highlighting that staff were fast to respond, easily... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as well-organized,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wouldn’t hesitate to recommend Key Conveyancing, and Olivia in particular. The comparison to selling my old house using someone else, and a few months later buying my new house, and Olivia handling... See more

Rated 5 out of 5 stars

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up t... See more

Rated 5 out of 5 stars

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was seco... See more

Rated 5 out of 5 stars

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We had a thoroughly positive experience…

We had a thoroughly positive experience with key conveyancing solicitors from start to finish. It was our first family house move and Olivia was amazing. She responded to my emails very quickly and was always happy to answer my sometimes ‘silly’ questions. Olivia and Charlie were always very efficient, friendly and helpful and money owed to us was paid straight away on completion day. We wouldn’t hesitate to use them again although we will not be moving again for a very long time!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Very Efficient!

Olivia has been extremely efficient throughout the process of buying and selling our house. She was in constant communication with us and always responded to emails / phone calls the same day. We'd definitely recommend her to anyone we know!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Sam and the team were great

Sam and the team were great. They were very patient with me when I did not fully understand something. Always cheerful and made the whole process easier than I thought it would be.
Thank you so much , keep up the good work.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Key Conveyancing

Lisa was very helpful and kept me informed every step of the way. A very friendly company with positive responses I was extremely happy with the service and will recommend to family and friends.
Many thanks to the whole team very efficient and professional.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Key Conveyancing Team provided an…

Key Conveyancing Team provided an excellent service throughout our house-buying process, and Innocent in particular was absolutely fantastic. Innocent was very helpful, transparent, and supportive from beginning to end, always keeping us updated and making sure we understood each step of the process.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service understanding professional quick and good price

I have AdHd and high panic disorder and was dealing with property purchase and Bereavement.. without the patience and support of Innocent (my conveyancer)
I would not have my own home.
He listened explained and guided me through the processes..finding ways to get me the time to process the information and being willing to take a call just because I was spiraling about having maybe put a signature in the wrong place or not being able to do something. The portal was also easy to use once I got over my panic. He was patience and kindness personified. The company itself is amazing a lady called Grace has also been kind and helpful. When a previous attempt fell through due to my personalrcumstances they were kind abd supportive. .They do have offices if you want to go and see them. And I found Innocent's calmness helped me negotiate the estate agents frantic pressurised conversation. They were also about 300 quid cheaper than the estate agents recommendation and very professional

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and Proactive Service!

We’ve had a great experience selling our mum’s house. Olivia has been efficient, professional, and proactive throughout, handling everything promptly and making the whole process smooth and stress-free. We wouldn’t hesitate to recommend Key Conveyancing, and in particular Olivia.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, really pleased with the customer service I got from Olivia Wright, would highly recommend!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Key…

We had a great experience with Key Conveyancing during our recent property purchase.

The team was professional, responsive, and very supportive throughout the entire process. As first-time buyers, we really appreciated how clearly everything was explained and how approachable the team was whenever we had questions.

Accursio and the team were excellent in keeping things on track, coordinating with all parties, and ensuring a smooth progression towards completion. Even with additional checks around gifted deposits and documentation, everything was handled efficiently without delays.

Communication was consistent, and we always felt informed and supported at every stage.

Overall, a very positive experience and we would definitely recommend Key Conveyancing.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I used Key Conveyancing solicitors for…

I used Key Conveyancing solicitors for my house purchase, professional and on the ball from start to finish. My case handler
Innocent Odigie was effective and efficient beyond belief, nothing was too much trouble for him and always come back quickly and didn’t stop until the job was completed, thank you so much for making my experience a great one!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended - FTB

As first-time buyers, we couldn’t have asked for a better experience. The whole transaction was completed in just 3 months, which we found impressively quick.

A huge thank you to Sandra, our case handler, and Jessica for their outstanding support throughout. They were always responsive, answered all our queries promptly, and kept us updated at every stage. Communication was excellent — no missed calls and no chasing needed.

Highly recommend these solicitors for anyone looking for a smooth and efficient process!

Przemyslaw

25 March 2026
Unprompted review
Rated 2 out of 5 stars

Be cautious if conveyancing is anything but very straight forward.

Didnt have the best experience with this company, however it wasn't completely straightforward conveyancing, be cautious if not straightforward. The main issue was that I was helping my parents to sell their house and key conveyancing had been dealing with myself throughout. We had all been through identification, but my name was not on the sale. Firstly I had to get them to correct the initial documents where I was included despite providing clear information on the portal at the start that I am only helping. The lack of any real thought came about on the day of exchanging contracts where they said they needed proof of power of attorney. I fail to understand how it got to exchange day and it hadn't cropped up before, so this caused a delay. And then finally on completion day a similar issue cropped up which I was only phoned about around 11am when the contents of the house were packed up! It was sorted but in both the last instances, could've been avoided and would've caused a lot less stress. Generally I never got any meaningful updates on the status of the chain with only 3 parties, despite a lot of requests and had to thoroughly review the tenancy agreement myself. Perhaps the review is normal but I have been given more guidance on this with other solicitors.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

If you’re looking for someone reliable…

If you’re looking for someone reliable to handle conveyancing, I can’t recommend Accursio enough. I’ve worked with him on multiple property purchases and sales, and he’s been consistently excellent, quick to respond, clear in his communication, and always on top of things. He takes a lot of the usual stress out of the process because you know nothing’s slipping through the cracks. Even when things get a bit complicated, he stays calm and gets it sorted without drama. It’s rare to find someone this efficient and easy to deal with, and I wouldn’t hesitate to use him again or point others his way.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Olivia has the patience of a saint! She has looked after us through what started out as the purchase of a different property over 6 months ago. Unfortunately we had to pull our offer due to issues on the seller's side, Olivia kept us updated all the way through a frustrating process for us all. When we found a second property, Olivia made the transition between the two straight forward and I am pleased to say we have now exchanged - completion due next Monday! Thanks for all of your help, will will certainly use you for future acquisitions!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Accursio Romeo is brilliant

Accursio Romeo has provided brilliant service each time I have used Key Conveyancing, he will always be my point of contact for any work I need doing in future. Great person, great communication with speedy, clear, detailed responses and a fantastic experience working with him. Fully recommend

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Superb experience with Key Conveyancing

Used these guys to buy and sell properties and I have to say they were absolutely superb, Everything from dealing with documents to getting into contact with them was plain sailing. Big thanks to the team at Bedford especially Janet and Justin.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Key conveyancing are the best !

Key conveyancing are the Best at what they do ! best solicters
Had the best experience working with them .. from sart to finish they are quick reliable and helped us so much buying our first property
we now have our dream home
thank you so much

20 March 2026
Unprompted review

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