Key Conveyancing Solicitors  Reviews 1,431

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and professional, responsive staff. Customers consistently praise the team for their proactive communication, keeping them informed throughout complex processes and making stressful situations feel manageable. Many appreciate the quick response times to emails and calls, noting that queries are answered promptly and thoroughly, contributing to a smooth and efficient user experience. The overall sentiment is that the company provides reliable and efficient service, often exceeding expectations and making the conveyancing process much easier. However, some people mentioned issues with a lack of proactive progress updates, feeling left in the dark until they chased for information, which occasionally led to delays. A few reviewers also reported problems with inconsistent communication, including ignored emails and a perceived lack of accountability due to multiple agents handling their case. These customers felt that while the initial onboarding was efficient, the service quality declined, with some experiencing frustration over basic process knowledge and last-minute issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

People report positive experiences with response times, highlighting that staff were fast to respond, easily... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as well-organized,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wouldn’t hesitate to recommend Key Conveyancing, and Olivia in particular. The comparison to selling my old house using someone else, and a few months later buying my new house, and Olivia handling... See more

Rated 5 out of 5 stars

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up t... See more

Rated 5 out of 5 stars

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was seco... See more

Rated 5 out of 5 stars

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent!

I got recommended by this company with our developer and estate agent…. No regrets!
Mukate is very efficient, proactive and really does care about each and every one of his clients. Nothing was ever too much trouble, always replied or called within a timely manner.
We’ve had some difficulty with completion dates but Mukate went out of his way to ensure we were happy and come to an agreement with all parties and even stayed later to ensure we were updated and in the loop, this is something you won’t find often! Smooth process and transaction throughout. Will definitely use again if needed.
Huge thank you to Mukate and the team at Key Conveyancing - you have been great! ⭐️

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Karis and the team at Key Conveyancing…

Karis and the team at Key Conveyancing were dealing with my house purchase and they were great. Karis responded to every single question I had so quickly, I was always kept in the loop and expectations were managed throughout. It really takes an element of stress away from a long and complicated process when you have someone so willing to help throughout. Thanks so much!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Buying a home is not stressful if you have a competent conveyancer

They say that moving home is one of the most stressful life events you can go through and having tried and failed to buy not one but two properties in just over the last year I could not have agreed more. That is until I bought a house using key conveyancing!
Olivia wright is “the best thing since sliced bread” communication was excellent, her efficiency in managing my case was second to none! And honestly this process hasn’t been stressful at all!
The entire process start to finish was 10 weeks and that’s largely because the house was being sold vacant possession so I had to wait for the tenants to move out.
Olivia is an asset to key conveyancing and honestly would not use another conveyancing firm again. These guys set the standard that all other conveyancers should measure themselves against.
Thank you for looking after me, I could not have had a better experience!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Natasha George at Key conveyancing is a star!

Thank you to Key conveyancing and in particular to Natasha George for all her thoroughly hard work whilst selling our property.
The sale became very complex and I truly thought it would fall through on a couple of occasions. Natasha George stayed very positive and focussed and really made me feel safe. She was methodical patient and kind throughout and we are so grateful to her.
Harriet Leonard thank you too for all your work and the rest of the telephone operators who were always polite and made sure ours calls were answered and messages passed on.
Definitely would recommend

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Mukate

I recently worked with Mukate from Key Conveyancing while selling my old property and buying a new one, and I’m really happy with the service I received.

From the beginning, Mukate was professional, efficient, and very thorough. The whole process can be quite stressful, but he made it feel much more manageable by explaining everything clearly and keeping me updated throughout. Whenever I had questions, he was quick to respond and always helpful.

He handled both the sale and purchase at the same time with great care, making sure everything stayed on track and any issues were sorted quickly. It all felt well organised and much smoother than I expected.

What stood out most was how much he cared about getting things right for me. I always felt like I was in good hands.

I would definitely recommend Mukate and Key Conveyancing to anyone looking for a reliable and approachable solicitor for buying or selling a property.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Stress free sale!!

Selling my property through Key Conveyancing was simply made completely stress free, Janet was superb, a real asset to the company. I hope to be dealing with both Key and Janet again.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Conveyancing service!

Key Conveyancing Northampton provided excellent, professional service on both the sale of my old house as well as the purchase of my new build home.

Maddie Kiernan and her team dealt with the entire process with care and consideration, always contactable with clear communication between all parties.

I feel I have to highlight Maddie personally as the level of care she provided for my house move went above all expectations. Well appreciated during the stressful moments at exchange and through to completion.

Thank you Key Conveyancing!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Olivia and Charlie were absolutely brilliant! Direct and responsive communication and very fast turnaround. Highly recommend and will definitely use again.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good service from expert staff

Very good service from expert staff. I was kept informed all the way through the process by the very professional and knowledgeable staff. In addition their website made getting all the documents together completely painless. Highly recommended

10 April 2026
Unprompted review

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