Key Conveyancing Solicitors  Reviews 1,430

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and professional, responsive staff. Customers consistently praise the team for their proactive communication, keeping them informed throughout complex processes and making stressful situations feel manageable. Many appreciate the quick response times to emails and calls, noting that queries are answered promptly and thoroughly, contributing to a smooth and efficient user experience. The overall sentiment is that the company provides reliable and efficient service, often exceeding expectations and making the conveyancing process much easier. However, some people mentioned issues with a lack of proactive progress updates, feeling left in the dark until they chased for information, which occasionally led to delays. A few reviewers also reported problems with inconsistent communication, including ignored emails and a perceived lack of accountability due to multiple agents handling their case. These customers felt that while the initial onboarding was efficient, the service quality declined, with some experiencing frustration over basic process knowledge and last-minute issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

People report positive experiences with response times, highlighting that staff were fast to respond, easily... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as well-organized,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wouldn’t hesitate to recommend Key Conveyancing, and Olivia in particular. The comparison to selling my old house using someone else, and a few months later buying my new house, and Olivia handling... See more

Rated 5 out of 5 stars

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up t... See more

Rated 5 out of 5 stars

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was seco... See more

Rated 5 out of 5 stars

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had a positive experience with Key Conveyancing

I had a really positive experience with Key Conveyancing. They were supportive, professional, and always willing to assist whenever I had questions. I really appreciated their help and would happily recommend Key Conveyancing to others!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We received great service from all at Key Conveyancing both for the sale and purchase of our property. The team were great at communicating throughout the process and ensured everything ran smoothly.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional as always

I’ve lost count of the number of sales/purchases Key Conveyancing have handled for us. As always, exceptional service, both professional and personal and an overriding common sense approach rather than jargon and delays which are sadly so common place with other legal firms. Particular thanks to Harry Wild and Charlie Bishop - but all the staff are fantastic

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great work from Linda Hy and Key Conveyancing

Linda Hy and team worked closely with Emma McBride at O'Riordan Bond to complete the sale of my parents home, necessary for funding of care home accommodation. From instruction to completion took just 10 weeks, communications were good and I would recommend Linda and Key to anyone considering selling their home.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Key conveyancing

I was kept informed promptly of progress with the exchange and completion of the sale.Any time I called I was answered without delay and felt I could rely on Key conveyancing to act rapidly on my behalf

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from beginning to end. I was kept informed throughout the entire process and any queries I had were asked promptly. A big thank you to Maddie!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Best decision we’ve made in a while

Best decision we’ve made in a while , we were in safe hands with Sam and her team Isabelle and Harry . They took all the stress out of this process. They are so friendly and positive.
We are really pleased and will be recommending Key conveyancing to all our friends.
Thank you again

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service by all. Everything was going smoothly right up to exchange where issues arose at the bottom of the chain. Key did everything they could to get things moving. Cannot fault them. Probably the best conveyancers I have ever used.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to the entire team

A huge thank you to the entire team at Key Conveyancing (Bedford) — you were absolutely outstanding!
Despite facing a really challenging chain with two purchasers pulling out, your professionalism, calm expertise, and genuine support made the whole process so much smoother and less stressful than it could have been.
Can’t thank you enough for your dedication and brilliant service.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional service

Key processed the sale of our house, keeping us informed as to progress and responding very well to our queries.
They set the sale went through without a hitch, which is testament to their professionalism and attention to detail.
Highly recommended.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Sale of my property

We recently exchanged the sale of my property, and I cannot recommend Harry and the team enough. What turned out to be an incredibly complex and challenging transaction was handled with absolute professionalism from start to finish. If you’re looking for a conveyancer who is knowledgeable, responsive and genuinely committed to achieving the best outcome for their client, Harry is exceptional.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Moving house is stressful enough, we were close to exchange, when our previous Solicitors stopped trading with no notice!

Fortunately, our Estate Agents recommended Key Conveyancing, who were absolutely, fantastic, Justin and his team have been excellent, we could not fault them.

We had 33 queries from our buyer that needed to be answered, all of this was done with professionalism and just as important regular communication, within a very limited timeframe.

We completed on time.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Olivia and team at Key Conveyancing…

Olivia and team at Key Conveyancing were excellent! We’ve moved home a number of times and this is the first time we’ve used them and they were by far the best! Very responsive to queries and on the ball with everything.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Buying our last home

We engaged Key Conveyancing on the recommendation from a friend. It is hopefully going to be the last house that we will need to buy. It's the house that my wife and I have spent a life time working towards being able to afford.

The team at Key Conveyancing were friendly, efficient and professional. Most importantly for myself and my wife was they were always available to take a call, answer questions or clarify a concern.

I wouldn't hesitate to recommend them.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I cannot fault Key at all

I cannot fault Key at all! What should have been a very straightforward house sale turned into a 9 month ordeal due to things out of Keys control. As a team, they went above and beyond to make sure we completed before my mortgage expired and as a FTB I couldn’t asked for more when it came to updates and answering all my questions. I have to give a big thank you to Annabelle and Emily in particular who battled through this case, but thank you to all who I dealt with, as I finally have the keys to my first home.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Completed house purchase in 4 weeks!

Olivia and Charlie helped me through the process as a first time buyer. We closed a property extremely quickly (4 weeks) with everything going as smooth as it could possibly go.

Brilliant service, would recommend them and I would happily use Key Conveyancing again.

23 February 2026
Unprompted review

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