Key Conveyancing Solicitors  Reviews 1,433

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and professional, responsive staff. Customers consistently praise the team for their proactive communication, keeping them informed throughout complex processes and making stressful situations feel manageable. Many appreciate the quick response times to emails and calls, noting that queries are answered promptly and thoroughly, contributing to a smooth and efficient user experience. The overall sentiment is that the company provides reliable and efficient service, often exceeding expectations and making the conveyancing process much easier. However, some people mentioned issues with a lack of proactive progress updates, feeling left in the dark until they chased for information, which occasionally led to delays. A few reviewers also reported problems with inconsistent communication, including ignored emails and a perceived lack of accountability due to multiple agents handling their case. These customers felt that while the initial onboarding was efficient, the service quality declined, with some experiencing frustration over basic process knowledge and last-minute issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

People report positive experiences with response times, highlighting that staff were fast to respond, easily... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as well-organized,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wouldn’t hesitate to recommend Key Conveyancing, and Olivia in particular. The comparison to selling my old house using someone else, and a few months later buying my new house, and Olivia handling... See more

Rated 5 out of 5 stars

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up t... See more

Rated 5 out of 5 stars

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was seco... See more

Rated 5 out of 5 stars

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying our last home

We engaged Key Conveyancing on the recommendation from a friend. It is hopefully going to be the last house that we will need to buy. It's the house that my wife and I have spent a life time working towards being able to afford.

The team at Key Conveyancing were friendly, efficient and professional. Most importantly for myself and my wife was they were always available to take a call, answer questions or clarify a concern.

I wouldn't hesitate to recommend them.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I cannot fault Key at all

I cannot fault Key at all! What should have been a very straightforward house sale turned into a 9 month ordeal due to things out of Keys control. As a team, they went above and beyond to make sure we completed before my mortgage expired and as a FTB I couldn’t asked for more when it came to updates and answering all my questions. I have to give a big thank you to Annabelle and Emily in particular who battled through this case, but thank you to all who I dealt with, as I finally have the keys to my first home.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Completed house purchase in 4 weeks!

Olivia and Charlie helped me through the process as a first time buyer. We closed a property extremely quickly (4 weeks) with everything going as smooth as it could possibly go.

Brilliant service, would recommend them and I would happily use Key Conveyancing again.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience, very professional

My experience with key conveyancing was perfect. They handled everything in a prompt and timely manner and Tasha kept me informed all along the way.
My experience was that good that I am now getting them to process my purchases of a new property.
My first sale of a property that I never felt stressed about.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

We used Key Conveyancing for both our flat sale and our new house purchase, and they were excellent throughout. Communication was consistently clear and timely, and their online portal made it really easy to track progress and upload everything needed. All paperwork was sent swiftly, response times were great, and the whole process felt smooth and well organised. Really impressed with the service and the pricing. Would definitely recommend.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and Help

After a simple onboarding process we were helped all the way through the sale of our home by Olivia Wright and her team. All our questions were answered promptly, solutions found where required and we received a high quality level of service throughout. I’d highly recommend Key Conveyancing.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

House sale

I have recently completed on my house sale with Key Conveyancing and I would thank the team who worked on this, in particular Natasha. What is a stressful experience was made less so by Natasha's knowledge and professional approach. She also has a very positive and cheery manner which made the process so much more bearable.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

From start to exchange Key Conveyancing…

From start to exchange Key Conveyancing have been brilliant, regular updates and advice. Olivia has provided exceptional service and I would recommend them to anyone who needs to use a conveyancer. 5* service all round.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Sam Kelly.

Great experience with Sam Kelly.

Highly responsive and worked well with the other solicitor, estate agents, surveyors and other professionals involved in the sale.

Definitely recommend!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

The staff made my tasks or goals for the process clear and easy to understand, as well as keeping in contact to help me every step of the way. I appreciated the help for my first move.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Highly Reliable

I have been using Key Conveyancing for all of my BTL property purchases and I honestly could not be happier with their service.

What really stands out is their communication. They consistently keep me updated at every stage of the process, so I am never left wondering what is happening. They are also very proactive, regularly chasing the vendor solicitors to make sure things keep moving. That makes a huge difference, especially in property transactions where delays are common.

They are professional, responsive and genuinely on top of their cases. It gives me real confidence knowing my purchases are in safe hands.

I would strongly recommend Key Conveyancing to anyone looking for a reliable and efficient conveyancing service. They are absolutely fantastic.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Superstars!

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was second to none. We’re so grateful for all of their support, and wish both them and the whole team at Key Conveyancing the best for the future.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Wow, what an impressive conveyancing service Key provided. I can’t thank the team enough for all their hard work and professional service! From reserving my property to move in was all done within 6 weeks. I would highly recommend anyone that wants a speedy, straight forward conveyancing service to use Key Conveyancing 😊

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Key Conveyancing acted for our sale and…

Key Conveyancing acted for our sale and purchase. They were excellent with no issues. They were professional supportive and always responded to phone calls and emails immediately. Thanks to Perry and her team at the Bedford office. We would have no hesitation in recommending them.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Good experience with Key Conveyancing

I had a very good experience with Key Conveyancing on the sale of my house. Anastasia handled my case and was consistently responsive, often replying the same day or the next working day, which really helped keep everything on track. She also gave clear and sensible advice when the buyer’s solicitor asked for unnecessary certificates, which saved both time and extra cost. Anastasia was professional, approachable, and easy to deal with throughout, and I always felt the legal side was in safe hands. Overall, a smooth and well-managed process — I would happily use Key Conveyancing again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I completed today on the purchase of my property.
From the offset, the transaction went without a glitch.
The staff were knowledgeable and efficient and communication by portal, email and telephone was superb.
I have purchased several times but this company and in particular Casey Kiernan, was outstanding.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. The service was smooth, professional, and exactly what I was hoping for. Everything was handled efficiently and the team was helpful throughout. I’m very satisfied overall and would definitely recommend them to others. Thank you for the excellent service!

11 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look