I bought a used Canon 16-35 f2.8l. Very well packed, as when it arrived the box was significantly damaged but the lens was fine. The price was extremely competative and delivery was the next day. The... See more
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Review summary
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Reviews shaping this summary
I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... See more
The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me... See more
Good fast response to questions, honest clear answers, have been using LCE for years now and find them to be great value as well as great products The lens I bought matches the condition advertis... See more
Company details
- #3 of 36 best companies in Camera shop
- #3 of 14 best companies in Binoculars shop
- #6 of 40 best companies in Photography shop
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
United Kingdom
- sales@lcegroup.co.uk
- www.lcegroup.co.uk
4.9
Excellent
10K reviews
Replied to 95% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great advice with a quick and easy…
Great advice with a quick and easy ordering system so that my new lens arrived promptly.
7 April 2026
On March 13th I came to your…
On March 13th I came to your Leamington branch, Josh answered all my questions regarding my part exchanging my EOS 250 for either an EOS M 100 or an EOS R 50. Susequently I went for an EOS R50.Living in Cornwall made dealing more complicated.Thankyou and well done.
14 April 2026
Excellent service
As always, excellent service and second hand items always as described
13 April 2026
The price was excellent and it was…
The price was excellent and it was delivered quickly without issue. I just wished they improved their website particularly the used section.
Its just a bit clunky compared to others
6 April 2026
Super fast dispatch of my new lens
Super fast dispatch of my new lens. Order at lunch time and arrived the following morning well packed, safe and sound. Thank you.
13 April 2026
Mark who works in the bristol store was…
Mark who works in the bristol store was fantastic and couldnt do enough for me.A big thankyou and will use their shop again without a doubt
13 April 2026
Absolutely fantastic help and advice
Absolutely fantastic help and advice. Genuine, non pushy and listened to my needs and matched up a brilliant starter kit. Derek was especially helpful and I would recommend these guys to anyone. Will be back in the future.
17 April 2026
Unprompted review
We had an issue with DPD not…
We had an issue with DPD not delivering, I rang LCE to resolve the issue and it was dealt with quickly and professionally and another item despatched immediately via another delivery company. Thank you LCE
4 April 2026
Good service and well packaged
Good service and well packaged, the lens arrived in good condition.
4 April 2026
I have given 5 stars because London…
I have given 5 stars because London camera exchange always give good service. But unfortunately dpd did not
They did not deliver my lens even though I was was at home. I have a ring doorbell which showed no sign of them.
Lce sent the lens to the Exeter store for me to pick up. That involved 40mile round trip for me! + parking fees aswell
But it was no fault of lce staff. Exeter Lce are always helpful and efficient.
9 April 2026
Great experience
Been using lce for a long time now and have always had great service from them .
Long may it continue .
Keep
Up the great work .
2 April 2026
Friendly team, good products, poor communications
Better communication of the forecast delivery dates for a pre-ordered new product would have been useful.
30 May 2025
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